USALLIANCE Financial began in 1966 as a credit union for IBM employees. Today, from its branch locations in the Northeast United States and through convenient and secure online and mobile banking options, USALLIANCE Financial serves over 90,000 members around the world.
The credit union provides a range of financial products and services, including the following personal depository banking products: checking accounts, savings accounts, health savings accounts (HSAs), money market accounts, Certificates of Deposit (CDs), and Individual Retirement Accounts (IRAs).
USALLIANCE Financial’s checking accounts include a special account option for teenagers. There is also a savings account option for children. The credit union’s money market account yields tiered interest rates, with higher rates for larger account balances. CD terms range from 3 to 60 months. USALLIANCE Financial offers Traditional, Roth, and Coverdell Education Savings Account IRA products.
In addition to the depository products mentioned above, USALLIANCE Financial also offers loans, lines of credit, and insurance options to its members.
Membership in USALLIANCE Financial is open to anyone through membership in any of four associations, including the American Consumer Council. Membership is open to those who live, work, or worship in the Massachusetts counties of Barnstable, Essex, Middlesex, Norfolk, Plymouth, Suffolk, or Worcester; the City of West Haven, Connecticut; or qualifying districts in Manhattan, Mount Vernon, and The Bronx. State or local government employees/retirees of the NY counties of Columbia, Dutchess, Greene, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester are also eligible to join, as are employees of more than 175 SEGs. Complete membership requirements are listed on the Credit Union's online application.
See current membership details
I've been with them for many years. Great cd rates often, and they make it easy to open (or close) with friendly service on the phone, or online. I used to complain about getting money out when the cd matured until I realized I could open a free checking account. Now when I close a cd I have the money transferred to my checking. Write myself a check and the money is in my hands immediately!
I transfer the cd to my USAlliance free checking account, write myself one of the free checks they gave me, and immediately deposit it elsewhere. No fuss or bother. Customer service has always been friendly and generally efficient. They made some changes to the mobile app today that I'm unhappy about, but I can get around it. Have been with them for years and I'm a satisfied customer.
" Even if you are just interested in becoming a depositor member and not utilizing any of the great loans that we have here at USAlliance, yes, a hard credit pull must be run." PROMPT response after business hours the same day within 2 hours to my query. Good for responsive service, not for applicants. There ARE credit unions not whacking would-be depositors this way. Procedure is not any law or regulation.
Hard pull hazard is becoming omnipresent, for NO CLEAR REASON other than supercaution. It dings your credit score and prevents many credit cards with bonuses from being added to your financial life. Financial troublemakers can likely be screened out from a soft pull, or from further/later running hard pull on doubtful cases.
I wish I could post screen shots from my chats with customer service. After 5 chats and no resolution, I was still promised a call back! They basically hijack your money and make you pay to get it; either by totally inconveinencing you with a drive to a location or pay fees to get your own money out in a resonable time. I did a external transfer that took 7 whole days. Then did a wire transfer that I had to pay $35 for, which never went through. The customer service agents were worthless and had an attitude. I would not suggest using USAlliance unless you want to be in a ransome situation to get your own money!
Overall | |
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NCUA # | 17587 |
Year Chartered | 1966 |
Employees | 284 |
Primary Regulator |
Profit Margin | |
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Return on Assets - YTD | 0.81% |
Return on Equity - YTD | 12.16% |
Annual Interest Income | $69.7MM |
Assets and Liabilities | ||
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Assets | Q2 2023vs Q2 2022 | $2.95B$2.52B |
Loans | Q2 2023vs Q2 2022 | $2.62B$2.22B |
Deposits | Q2 2023vs Q2 2022 | $2.22B$1.94B |
Equity Capital | Q2 2023vs Q2 2022 | $193.9MM$186.5MM |
Loan Loss Allowance | Q2 2023vs Q2 2022 | $0$16.1MM |
Unbacked Noncurrent Loans | Q2 2023vs Q2 2022 | $16.1MM$7.5MM |
Real Estate Owned | Q2 2023vs Q2 2022 | $0$0 |
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.