Featured Savings Rates
Featured Accounts

Wescom Credit Union

Popular Accounts at this Credit Union

APYACCOUNT TYPEACCOUNT NAME
1.60%5-year CD60 Month CD - Member
0.40%1-year CD12 Month (12 to 17 months) CD - Member
0.10%SavingsSpecial Purpose Savings

Overview / Commentary
888-493-7266
123 S Marengo Ave
Pasadena, CA 91101

Wescom Credit Union is headquartered in Pasadena and is the 9th largest credit union in the state of California. It is also the 48th largest credit union in the nation. It was established in 1934 and as of September of 2016, it had grown to 708 employees and 190,126 members at 23 locations. Wescom Credit Union has a B+ health rating.

Field of Membership Restrictions

Membership in Wescom Credit Union is open to those who live, work, attend school or worship in Orange, Los Angeles, San Bernadino, Riverside, San Diego, Ventura, or Santa Barbara Counties in California and to employees of the credit union's Select Employer Group.
See current membership details

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Wescom is an excellent alternative to big banks

Having had negative experiences with large banks and internet-only services, I turned to local banks in order to find a branch that would meet my expectations. After visiting and calling several, I settled on local bank Wescom, with a branch located near a shopping mall I sometimes visit. I chose to set up both checking and savings by direct deposit, for which they waived monthly fees. I've seen few banks with a restroom, which is very convenient. In the lobby, there's even free coffee. My account also gives me free access to a change sorting machine, which I can use to put in loose change and receive a receipt for which I can exchange for cash or deposit into my account. One day when I was trying to purchase gasoline, my card would not work. After calling the bank, I discovered that someone had stolen the Visa debit card number and attempted to make a fraudulent purchase. The perpetrator only managed to charge about a dollar before the bank immediately froze the account, protecting my balance from being withdrawn. When I came in to report the issue and unfreeze the account, I was issued a new Visa card immediately. The fraudulent charge was soon refunded to my account. I've found their online bill pay feature to be convenient, though it could use some work. The interface could be easier to navigate, though by using this website, I'm able to set up payments months in advance and avoid late fees. I can monitor my account for any suspicious activity, or to make sure that a check has cleared. Though I would prefer that a branch be located somewhat closer, I am able to plan my visits around times I am already in the area.

Great Service

Posted by: JamesAli | Aug 7, 2015

I currently bank with Wescom and have been with them for quite some time. I use to maintain my funds at Bank of America for over 3 years and transferred to Wescom due to service. I walk into Wescom and they are very helpful making a deposit and being greeted every time i walk in. I would recommend everybody move to Wescom based on the service and products they have.

I like them for the most part

I had a checking account with Wescom for many years. I love their customer service both in person and over the phone. They are always very nice and helpful. I've never had an issue that they didn't fix! Every time I go into the bank they always have hot coffee and cookies which is pretty cool. I just wish their checking account fees was a little bit lower. Plus they don't do business loans which kind of sucks. But overall I like the bank!

It Used To Be A 5++++

I have been with Wescom for over 10 years now. I stayed with them after I moved out of state. I continued to stay with them as I moved to another state and then another state. That is something big considering that Wescom is a credit union that was only in Southern California. The fact was, at the time they had excellent customer service and even though I didn't have a local branch... I could use a kazillion of the nationwide ATMs with the Star logo (basically about every other credit union ATM) without a fee AND to do a deposit. There was no reason to change banks. Then 2007 - 2008 hit. BAM! Customer service went down the tube and fees skyrocketed. When complaints were made, it was obvious that the CSR rep you were speaking with didn't care at all. New changes were simply the way they were and honestly, since I was out of state, I didn't really know sudden changes happened. 2009 to 2011 were rocky years. What used to be a free checking account was costing me money every month and when I did overdraft, boy did I regret it. I continued to stick with them because it was where I had always banked and honestly, my company direct deposit was there and I was working crazy hours at the time so going and setting up a new bank was a pain. My husband and I have a joint account and he actually did go to a bank in Colorado, where we were living at the time, to open a new bank account. It was worse than what we were dealing with with Wescom so I chocked some of the changes within Wescom up to a poor economy and kept on trucking. Now, in 2013 they seem to be having their heads being pulled out of their anuses over there. They have been incorporating a signature score model for reliable members that brings back a lot of the original benefits of using the credit union - things like free checking, NSF forgiveness, and free checks. For the signature score to be applicable, you do have to be active with your account. For example, I have been a member for over 10 years, use their email alerts and online checking features, which gives me about 5 points. If I could get my signature rating up higher, I would get more benefits but alas I don't have an IRA and I don't have high monthly minimums in my account. The customer service seems to have been trained again. They are once again pleasant and the hold times are basically non-existant. It is nice to call in, get a LIVE person, and have your questions answered. There is a phone tree, but when you check to speak to a person then someone usually picks up in less than a minute. I still long for the days when my account was awesome and I woudn't go anywhere else. Where Wescom provided free services to everyone. I also do not like that so many branches closed. When I am back home in California, the locations are absolutely inconvenient. You need to really check where the branches are before you do service with them. There used to be a bunch in OC and some as far south as San Diego county - like Vista I think it was. Maybe Oceanside? Now, they are few and far between. If I was living out there, that would be a problem. However, for me... I live out of state, do my checking and banking online, and can still use ATMS at most any credit union across the nation... so for now, I stay.

VIEW MORE REVIEWS

Health
B+

Health Grade Components

Overall
NCUA #66703
Year Chartered1934
Employees708
Primary Regulator
Profit Margin
Return on Assets - YTD0.75%
Return on Equity - YTD10.07%
Annual Interest Income$79.7MM
Assets and Liabilities
AssetsQ3 2016vs Q3 2015$3.37B$3.24B
LoansQ3 2016vs Q3 2015$1.80B$1.63B
DepositsQ3 2016vs Q3 2015$2.72B$2.45B
Equity CapitalQ3 2016vs Q3 2015$250.7MM$207.4MM
Loan Loss AllowanceQ3 2016vs Q3 2015$18.5MM$25.8MM
Unbacked Noncurrent LoansQ3 2016vs Q3 2015$7.9MM$7.2MM
Real Estate OwnedQ3 2016vs Q3 2015$1.6MM$1.9MM
Rates
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* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

Wescom Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.90%$500-Transitional IRA - Member
0.10%--Regular Share
0.10%--Special Purpose Savings
0.00%--Transitional IRA - Signature Member
0.00%--Transitional IRA - Platinum Signature Member

Wescom Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.35%*$100k*-Asset Maximizer - Platinum Signature Member
OTHER TIERS: 0.25% $2,500 - $50k | 0.30% $50k - $100k
0.35%*$100k*-IRA Asset Maximizer- Platinum Signature Member
OTHER TIERS: 0.25% Up to $50k | 0.30% $50k - $100k
0.30%*$100k*-Asset Maximizer - Signature Member
OTHER TIERS: 0.20% $2,500 - $50k | 0.25% $50k - $100k
0.30%*$100k*-IRA Asset Maximizer- Signature Member
OTHER TIERS: 0.20% Up to $50k | 0.25% $50k - $100k
0.25%*$100k*-Asset Maximizer Account - Member
OTHER TIERS: 0.15% $2,500 - $50k | 0.20% $50k - $100k
0.25%*$100k*-IRA Asset Maximizer - Member
OTHER TIERS: 0.15% Up to $50k | 0.20% $50k - $100k
0.25%*$100k*-TierPlus Money Market - Platinum Signature Member
OTHER TIERS: 0.15% $2,500 - $50k | 0.20% $50k - $100k
0.25%*$100k*-IRA Tier Plus Money Market- Platinum Signature Member
OTHER TIERS: 0.15% Up to $50k | 0.20% $50k - $100k
0.20%*$100k*-TierPlus Money Market - Signature Member
OTHER TIERS: 0.10% $2,500 - $50k | 0.15% $50k - $100k
0.20%*$100k*-IRA Tier Plus Money Market- Signature Member
OTHER TIERS: 0.10% Up to $50k | 0.15% $50k - $100k
0.15%*$100k*-TierPlus Money Market - Member
OTHER TIERS: 0.05% $2,500 - $50k | 0.10% $50k - $100k
0.15%*$100k*-IRA Tier Plus Money Market - Member
OTHER TIERS: 0.05% Up to $50k | 0.10% $50k - $100k

Wescom Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.05%--Wescom Checking - Platinum Signature Member

Wescom Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%$500-60 Month CD - Platinum Signature Member
1.75%$500-60 Month CD - Signature Member
1.70%$500-48 Month (48 to 59 months) CD - Platinum Signature Member
1.60%$500-60 Month CD - Member
1.40%$500-36 Month (36 to 47 months) CD - Platinum Signature Member
1.40%$250-36 Month College Saver CD - Member
1.40%$250-36 Month College Saver CD - Platinum Signature Member
1.40%$250-36 Month College Saver CD - Signature Member
1.35%$500-48 Month (48 to 59 months) CD - Signature Member
1.20%$500-48 Month (48 to 59 months) CD - Member
1.10%$500-36 Month (36 to 47 months) CD - Signature Member
1.10%$500-24 Month (24 to 35 months) CD - Platinum Signature Member
0.95%$500-36 Month (36 to 47 months) CD - Member
0.90%$500-18 Month (18 to 23 months) CD - Platinum Signature Member
0.80%$500-24 Month (24 to 35 months) CD - Signature Member
0.80%$500-12 Month (12 to 17 months) CD - Platinum Signature Member
0.65%$500-24 Month (24 to 35 months) CD - Member
0.65%$500-18 Month (18 to 23 months) CD - Signature Member
0.65%$500-6 Month (180 to 364 days) CD - Platinum Signature Member
0.55%$500-12 Month (12 to 17 months) CD - Signature Member
0.50%$500-18 Month (18 to 23 months) CD - Member
0.45%$500-6 Month (180 to 364 days) CD - Signature Member
0.45%$500-3 Month (90 to 179 days) CD - Platinum Signature Member
0.40%$500-12 Month (12 to 17 months) CD - Member
0.30%$500-6 Month (180 to 364 days) CD - Member
0.30%$500-3 Month (90 to 179 days) CD - Signature Member
0.15%$500-3 Month (90 to 179 days) CD - Member

Wescom Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.00%$500-60 Month IRA - Platinum Signature Member
1.75%$500-60 Month IRA - Signature Member
1.70%$500-48 Month (48 to 59 months) IRA - Platinum Signature Member
1.60%$500-60 Month IRA - Member
1.40%$500-36 Month (36 to 47 months) IRA - Platinum Signature Member
1.35%$500-48 Month (48 to 59 months) IRA - Signature Member
1.20%$500-48 Month (48 to 59 months) IRA - Member
1.10%$500-36 Month (36 to 47 months) IRA - Signature Member
1.10%$500-24 Month (24 to 35 months) IRA - Platinum Signature Member
0.95%$500-36 Month (36 to 47 months) IRA - Member
0.90%$500-18 Month (18 to 23 months) IRA - Platinum Signature Member
0.80%$500-24 Month (24 to 35 months) IRA - Signature Member
0.80%$500-12 Month (12 to 17 months) IRA - Platinum Signature Member
0.65%$500-24 Month (24 to 35 months) IRA - Member
0.65%$500-18 Month (18 to 23 months) IRA - Signature Member
0.65%$500-6 Month (180 to 364 days) IRA - Platinum Signature Member
0.55%$500-12 Month (12 to 17 months) IRA - Signature Member
0.50%$500-18 Month (18 to 23 months) IRA - Member
0.45%$500-6 Month (180 to 364 days) IRA - Signature Member
0.45%$500-3 Month (90 to 179 days) IRA - Platinum Signature Member
0.40%$500-12 Month (12 to 17 months) IRA - Member
0.30%$500-6 Month (180 to 364 days) IRA - Member
0.30%$500-3 Month (90 to 179 days) IRA - Signature Member
0.15%$500-3 Month (90 to 179 days) IRA - Member
Locations

Wescom Credit Union has 23 locations. Click to view all Wescom Credit Union locations.