Zeal Credit Union is headquartered in Livonia and is the 25th largest credit union in the state of Michigan. It is also the 488th largest credit union in the nation. It was established in 1954 and as of December of 2020, it had grown to 166 employees and 66,417 members at 14 locations. Zeal Credit Union has an A+ health rating.
Field of Membership Restrictions
Membership in Zeal Credit Union is open to anyone through a one-time membership fee ($2) to CSI Support and Development Services.
See current membership details
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I Love Zeal Credit Union
I have been with Zeal for nearly ten years and I have never been dissatisfied. There were moments in my life where I had two dollars in my checking account and they never once gave me a surcharge. They aren't out for your money, they're out to make you their customer. Of course, there are a few annoyances with their security, but the complaint pertains to how overly secure they are with giving access to my accounts. Overall though, I'd rather have a more secure bank than a less secure one. I use them for my Savings and checking and both are flawless and I've never had to pay a single cent in fees or surcharges. I also have a secured credit card though them and it is helping me build my credit back to what it used to be. I will probably use my credit union when I need a car loan or a mortgage.
Zeal Cu Review.
never had a problem with Zeal C.U. approved my loan quick, on-line bill pay is easy, and the staff are friendly. wish thier were more full serve branches though. especially in Monroe,Mich.
Over Draft Protection Or Lack Of
I have been a Co-Op services member for almost 20 years, and in general have always been happy with all services offered and the execution of these services........
I have recently decided to close all accounts and shift service to another bank based on one
reason..... and this happens once every year to 2 years.
They refuse to offer any draft protection that draws from you savings account. The offer a service
(so they call it ) that if you over draft they pay it anyway and merely charge you 30.00. Well this
is how that service really works ( mostly for them ). Your over draft goes through and places your account in the negative ( for good reason, you over drafted ) and now every charge or withdraw you make until you figure out you have over drafted gets its own 30.00 fee. So you can easily rack up 100-200.00 in fees over a week end until you figure it out, and the charge may have been a bunch of 5.00, 15.00 charges, each one still gets a 30.00 fee.
The old way was they would not put it through, you would be charged by them and the business (okay two charges) but at least your small charges are still covered. In other words they allow you to drain your account through honest mistake , and take advantage of it. (my cases were automatic yearly withdrawals that I missed)
When asked to go to savings protected over draft, I have been told each year for 4 years, " we don't have it, they are working on getting that instituted"......REALLY! 4 YEARS and can't institute a savings protection? Oh but wait... they did institute a LINE OF CREDIT protection this year, you can apply for a line of credit and that will protect your over draft.....again REALLY! Do you think we are total idiots? They are manipulating us into getting lines of credit that they hope we will run up for all kinds of reason other then overdraft, and this is possible but not savings overdraft?
Horrible Credit Union Stay Away
Zeals Credit Union slogan is what got me in for the working man and woman however after being with them for less than a year the only thing they seem to do is hit me with fee after fee after fee the websites constantly down when you call the customer service you will never get through you have to request a call back treated very rude I am immediately shutting down my account with them my wife's as well I would not recommend this Credit Union to anyone after the stories I could give you you would understand why they do not give anyone a chance to fix things that might have gone wrong with your account there is a $30 fee for just about everything finding an ATM as a constant problem overall I would not recommend this Credit Union
Data as of Q4 2020
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 62426 |
| Year Chartered | 1954 |
| Employees | 166 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.46% |
| Return on Equity - YTD | 3.37% |
| Annual Interest Income | $22.7MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2020vs Q4 2019 | $749.8MM$613.9MM |
| Loans | Q4 2020vs Q4 2019 | $388.8MM$374.4MM |
| Deposits | Q4 2020vs Q4 2019 | $616.1MM$488.8MM |
| Equity Capital | Q4 2020vs Q4 2019 | $99.8MM$93.4MM |
| Loan Loss Allowance | Q4 2020vs Q4 2019 | $5.8MM$5.1MM |
| Unbacked Noncurrent Loans | Q4 2020vs Q4 2019 | $2.7MM$3.9MM |
| Real Estate Owned | Q4 2020vs Q4 2019 | $111.00K$88.00K |
