Alabama Telco Credit Union is headquartered in Birmingham and is the 9th largest credit union in the state of Alabama. It is also the 372nd largest credit union in the nation. It was established in 1934 and as of March of 2014, it had grown to 170 employees and 64,296 members. Alabama Telco Credit Union's savings rates are 6X the national average, and it has a A health rating.
Must live, work, worship or attend school in Autauga, Baldwin, Calhoun, Coffee, Elmore, Geneva, Houston, Jefferson, Madison, Mobile, Montgomery, Pike, Shelby, St. Clair, Talladega, or Tuscaloosa County. - See Details
When we first opened our account at Alabama Telco in Montgomery every thing was great. We applied for a car loan and instantly we were approved for more than we were asking. We did not miss a payment and everything was fine. We then decided that we wanted to buy land and eventually build on that land. The land cost less than what our car cost, but the only reason we were given for being denied was that people my age and my wife's age (25, 24) just are not mature enough to know that they want to buy land and build. It also took us a month to get this response. Luckily we go financing through the seller and not only did we save $5,000 we also paid off the land in less than a year. There are some very nice people in the office in Montgomery, but there are three that I would not trust at all. Needless to say my wife and I will be swithching over to a more reputable bank.
In May of 2012, I opened an account with Alabama Telco Credit Union. At the time, they only had one location in Montgomery, but the person who helped me assured me that, as a member of the network, I could use any credit union downtown. When I tried to use credit unions downtown, they told me that Alabama Telco was not part of the network.
Note: The woman at Telco (caucasian with a short bob) came into Telco on Saturdays and didn't really seem sure as to how to answer my questions.
The following week, I returned to Telco and told them that other credit unions would not assist their members in the Montgomery area. Their response was: "we are open from 8:45 to 5:00; the extended hours mean you can always come to the Atlanta Hwy location." I told the person sitting at the desk (the first one entering the building) that this was not acceptable. She called the branch manager over and they both agreed that the Atlanta Hwy was the only location I could use.
I told the person sitting at the desk that I wished to close my account. I specifically asked would I owe anything since I was closing it within a couple of weeks of opening it. She told me NO. I then proceeded to the teller and withdrew the money I had deposited (not a large amount).
At the end of May 2012, I received a statement stating my account was zero. I considered the matter closed.
In October of 2012, Alabama Telco contacted the credit bureaus and reported a $5.46 charge off on my account. Alabama Telco contends that I owe them for checks they ordered and told me were free at the time I opened my account. When I closed my account, I was not informed I owed anything. When I found out that this had happened, I immediately went to Alabama Telco. Their response is that "We sent you statements saying you owed $5.46 and, therefore, it is your fault it got charged off." I asked how did I owe $5.46 and she said I owed SHIPPING AND HANDLING on the checks. I never was informed of this and, again, they could have subtracted that amount from the deposit that had already been made and withdrawn. Their response: "you should have known the money would be withdrawn from your account after the checks came in." Came in WHERE; WHERE are these checks?
How exactly can a bank customer be charged for FREE Checks AFTER their account is closed and AFTER they are informed that they owe nothing and are given a FULL REFUND on their account. Now, my credit report is messed up for 7 years.
DO NOT USE THIS CREDIT UNION!
Typical credit union for the most part. Friendly service in the one Madison County location.
My only complaint is that check deposits have a 2-day hold for amounts over $200. I also had a $15,000 check subject to a 7-day hold. (Not sure what the threshold is for the longer holding). Direct deposits and paychecks are not subject to holding.
I understand a need for this at some level, but I've had the account for more than a year with dozens of paper check deposits and not a single one has bounced. The tellers keep telling me that the holding will eventually stop but they can't tell me when.
I have been banking with Alabama Telco for years, originally opening my account in Trussville, north of Birmingham. I was pleased with my service in the Trussville location. They had a sign in the drive-through requesting customers to have their deposits ready when using drive-through services. Since moving to Montgomery, I have had to use the Atlanta Highway location. It is inconveniently located, and the drive-through takes forever. Customers sit in their car and fill out their deposit slips while at the window, and there is usually only one window open. Needless to say, I wish I could take my business elsewhere, but let's face it all the larger banks are unfriendly (I have done business with Regions and Compass). The drive-through is definitely not an express service.
The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Alabama Telco Credit Union had $3.61 million in non-current loans and owned real-estate with $67.75 million in equity and loan loss allowances on hand to cover it. This gives Alabama Telco Credit Union a Texas Ratio of 5.33% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Alabama Telco Credit Union experienced no significant changes from 2.18% as of March 31, 2013 to 5.33% as of March 31, 2014, resulting in a negative change of 145.02%. This indicates that the balance sheet and financial strength for Alabama Telco Credit Union has had no significant changes in recent periods.
In the past year, Alabama Telco Credit Union has decreased its total deposits by -$1.87 million, resulting in -0.34% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Alabama Telco Credit Union has shown is average.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Alabama Telco Credit Union has $613.02 million in assets with $67.75 million in equity, resulting in a capitalization level of 11.05%, which is excellent.
|Assets and Liabilities|
|Equity Capital||$65.27 million|
|Loan Loss Allowance||$2.48 million|
|Unbacked Noncurrent Loans||$3.41 million|
|Real Estate Owned||$203,000|
|Historic Data - March 2013|
|Equity Capital||$60.08 million|
|Loan Loss Allowance||$2.72 million|
|Unbacked Noncurrent Loans||$3.41 million|
|Real Estate Owned||$30,000|
|Profit Margin - Quarterly|
|Net Interest Margin||1.34%|
|Return on Assets||0.41%|
|Return on Equity||3.85%|
|Interest Income||$5.42 million|
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|0.55%||$75k||-||Roth IRA Share|
|0.50%||-||-||Health Savings Account|
|0.40%||$100k||-||Premium Money Market|
|0.30%||$100k||-||Money Market Account|
|0.15%||$2,500||-||Choice Checking with Interest|
|1.90%||$5k||-||5 Year Rising Rate CD|
|1.85%||$5k||-||54 Month CD|
|1.30%||$1k||-||60 Month CD|
|1.20%||$1k||-||60 Month CD - Step Up|
|1.16%||$5k||-||3 Year Rising Rate CD|
|1.00%||$1k||-||48 - 59 Month CD|
|0.90%||$1k||-||48 - 59 Month CD - Step Up|
|0.80%||$1k||-||36 - 47 Month CD|
|0.70%||$1k||-||24 - 35 Month CD|
|0.70%||$1k||-||36 - 47 Month CD - Step Up|
|0.60%||$1k||-||24 - 35 Month CD - Step Up|
|0.55%||$1k||-||18 - 23 Month CD|
|0.50%||$1k||-||18 Month Prime Tracker CD|
|0.45%||$1k||-||18 - 23 Month CD - Step Up|
|0.40%||$1k||-||12 - 17 Month CD|
|0.35%||$500||-||12 Month Save Up CD|
|0.20%||$1k||-||6 - 11 Month CD|
|0.10%||$1k||-||3 - 5 Month CD|
|1.90%||$5k||-||5 Year Rising Rate IRA|
|1.85%||$5k||-||54 Month IRA|
|1.30%||$1k||-||60 Month IRA|
|1.30%||$1k||-||60 Month CESA|
|1.20%||$1k||-||60 Month IRA - Step Up|
|1.16%||$5k||-||3 Year Rising Rate IRA|
|1.00%||$1k||-||48 - 59 Month IRA|
|0.90%||$1k||-||48 - 59 Month IRA - Step Up|
|0.80%||$1k||-||36 - 47 Month IRA|
|0.70%||$1k||-||24 - 35 Month IRA|
|0.70%||$1k||-||36 - 47 Month IRA - Step Up|
|0.60%||$1k||-||24 - 35 Month IRA - Step Up|
|0.55%||$1k||-||18 - 23 Month IRA|
|0.50%||$1k||-||18 Month Prime Tracker IRA|
|0.45%||$1k||-||18 - 23 Month IRA - Step Up|
|0.40%||$1k||-||12 - 17 Month IRA|
|0.20%||$1k||-||6 - 11 Month IRA|
|0.10%||$1k||-||3 - 5 Month IRA|