Cooper State Bank is headquartered in Dublin and is the 124th largest bank in the state of Ohio. It is also the 4,261st largest bank in the nation. It was established in 2005 and as of March of 2014, it had grown to 68 employees at 6 locations. Cooper State Bank's CD rates are 22% higher than the national average, and it has a B+ health rating.
I banked with CSBank for over two years, with a business account, then opened a personal account, because of their promised promotions. The banker never explained to me that I had to do a number of debit card transactions for me to qualify for the bonus. I go into CSBank, a few months later, and ask why I never got the credit, and they inform me that I did do the cash deposit amount but I didn't qualify for the bonus because I didn't do the debit transactions. I told them I was never informed of this, so the teller goes and talks to the sales manager, who then refuses to even talk to me, and pushes this whole matter back onto the teller. This all left a rotten taste in my mouth so I closed my business account on the spot. I went to another branch where I was told the vindictive manager at Clintonville notated my account so no one else would work with me on this bonus I felt I got bait and switched on. Nevermind that my balance is quite high, and I never overdrafted this account, and the fact that they routinely work with people on this issue daily, and credit accounts for the same issue by waiving this requirement (I know several people that they have worked with). It's obvious that I enraged her when I closed my business account, and although she couldn't find the time to talk to me face to face, she did have the time to notate my account so no one else would.
It's funny to watch a local bank with under 10 branches treat a long term customer with such disdain. I can live with not getting my way on this, since I agree I didn't adhere to the strick terms upon opening this account, but the unprofessionalism of the Clintonville bank manager really got under my skin. As a customer I atleast deserve a face to face with her, instead of being pushed off on a teller making barely above minimum wage. I will be going to my Clintonville branch within the next few days to close out my personal account, in cash, and will transfer those funds to a bank that actually values my business. I think this bank varies from branch to branch, and the Clintonville branch is not as good as the Sawmill branch or other branches, but once I found out that the manager at Clintonville notated my account so I wouldn't get help at other branches I knew it was time to ditch this bank for another.
The person with the Clintonville branch is right on. We opened a business account at the Reynoldsburg branch two and half months ago. We have been treated as if we were criminals and all we have ever done is try to make legimate deposits.
I get the feeling this bank was set up to deal with people with a shady past, maybe bad credit etc., wish we had known that ahead of time. We have A++ credit and have NEVER had bounced checks or any of that.
Any way we moved our account to Heartland Bank. We explained some of the issues we had trying to make deposits at Cooper and they could not beleive it. I have another business account with Heartland and should have taken the new account there, just liked the Cooper hours, not worth it, that is there ONLY draw!!
The personel are also very cold and uncariing, well when they go down they will wish they treated their customers like they appreciated their business.
Any way we know alot of people and we will be spreading the word to stay far away from Cooper State Bank!
Sorry we wasted our time - happy to now be with a REAL bank - HEARTLAND BANK IS THE TOPS, been with them 5 years!
This bank is new to my area but I am very glad I opened an account with them. Their website is simple and easy to use, their service is fast and the customer service is great. Best of all, if you open a checking account with $100 then they will match it and deposit $100 into your account as well. Then, there are a few other ways to get cash bonuses, such as setting up direct deposit ($25) and referring a friend ($25).
As a Former Employee and Account holder at this bank. I can easily say that it was the SINGLE WORST EXPERIENCE OF MY LIFE!! They are SHADY not only to their OWN EMPLOYEES, but ESPECIALLY to their own CUSTOMERS. They have all sorts of promotions going on and never tell the customers when it expires. The Manager at the Bank I worked at, whom was also the Hiring Manager as well is very two-faced. She will be friendly to your face and not make you aware you are making mistakes until she feels there is enough to gather up on you to put you on final review. Then, she will run you down and make you feel worthless.
Also, the Accounts manager made it blatantly obvious she did not care much for me either. What's even better is when I did try to learn the procedures and ask my managers for advice and help they made me feel as if I were hassling them and not trying to get better at honing my craft for them. It was the most tense uncomfortable environment I have ever been in my entire life!If you are looking for a job that pays $10.50 don't bother with this place it will be a waste of time, their turnover rate is ridicolous there, LITERALLY EVERYDAY A CUSTOMER WOULD COME IN AND SAY WOW ANOTHER NEW PERSON ALREADY!
These people are snobs and as I mentioned before could honestly care less about their clientele and even their own employees. Their training program is abysmal, they literally just had me observe other bankers for 3 days and then literally and figurativelly threw you to the lions. I will never forget when a customer told me that he wouldn't be suprised if C.S. Bank went under in the next 5 years and I honestly completely agree with that gentleman. Save the time and effort! If you live in Columbus, bank at U.S. Bank, Heartland, Chase, Huntington, heck anywhere, but this bank C.S. Bank doesn't stand for Cooper State Bank it stands for Cutthroat Snakes! It's a shame you can not give a negative amount of stars, because that is the only way this bank would ever get a 5 star rating from me.
WOW! This is by far the best bank I have ever dealt with--their customer service is consistently professional and friendly (even to small depositers). Their incentives are awesome and their hours are so user-friendly, I can't imagine doing banking anywhere else! (Tell your friends, and if they open an account naming you as having recommending them, Cooper will deposit $25 in your account, as well!.)
Great service. Lots of free perks. Coin zone is also free, which is nice. I deposited a bunch of gold coins today at the Sawmill branch, and it was much easier than the grocery store. Did I mention free?
The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Cooper State Bank had $42,000 in non-current loans and owned real-estate with $11.04 million in equity and loan loss allowances on hand to cover it. This gives Cooper State Bank a Texas Ratio of 0.38% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
In the past year, Cooper State Bank has decreased its total deposits by -$2.11 million, resulting in -2.3% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Cooper State Bank has shown is average.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Cooper State Bank has $121.12 million in assets with $11.04 million in equity, resulting in a capitalization level of 9.12%, which is average.
|FDIC Certificate #||58041|
|Assets and Liabilities|
|Equity Capital||$9.79 million|
|Loan Loss Allowance||$1.25 million|
|Unbacked Noncurrent Loans||$42,000|
|Real Estate Owned||$0|
|Historic Data - March 2013|
|Equity Capital||$7.63 million|
|Loan Loss Allowance||$1.23 million|
|Real Estate Owned||$0|
|Profit Margin - Quarterly|
|Net Interest Margin||4.29%|
|Return on Assets||0.03%|
|Return on Equity||0.33%|
|Interest Income||$1.22 million|
Always verify rates and promotions with the bank or credit union. We are not Cooper State Bank, we are a rate comparison website and can not provide official rates or promotions.
|0.25%||$50k||-||Club 50 Checking|
|1.60%||$500||-||36 Month Step Up CD Special|
|1.10%||$500||-||12-35 Month CD|
|1.00%||$500||-||36-60 Month CD|
|0.25%||$500||-||6-11 Month CD|
|0.15%||$500||-||3 Month CD|
|Cooper State Bank Locations|
|Karl Road Branch||1616 East Dublin Granville Road||Columbus, OH 43229|
|Grandview Branch||1669 West Fifth Avenue||Columbus, OH 43212|
|High Street Branch||3245 North High Street||Columbus, OH 43202|
|Graceland Branch||5090 North High Street||Columbus, OH 43214|
|Cooper State Bank||5811 Sawmill Road||Dublin, OH 43017|
|Reynoldsburg Branch||6950 East Main Street||Reynoldsburg, OH 43068|