Average User Rating:2.5 star rating based on 3 reviews.
Cooper State Bank
Cooper State Bank Locations| 5811 Sawmill Road Dublin, OH 43017 1-(866) 400-5999 www.csbank.com  |
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Cooper State Bank is headquartered in Dublin and is the 155th largest bank in the state of Ohio. It is also the 4,861st largest bank in the nation. It was established in 2005 and as of March of 2012, it had grown to 70 employees at 6 locations. Cooper State Bank has a 5-star health rating.
Cooper State Bank Routing Number: 044015747
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Cooper State Bank Checking Account Rates
Cooper State Bank Savings Account Rates
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Cooper State Bank CD Rates
Rates updated: 5/25/2012
Data for Q1 2012
Institution Statistics
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Institution Health
Overall Score:
5 out of 5 
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I Was Treated Very Poorly...
- itmedic614 - Friday, January 6, 2012 - 4:33 PMI banked with CSBank for over two years, with a business account, then opened a personal account, because of their promised promotions. The banker never explained to me that I had to do a number of debit card transactions for me to qualify for the bonus. I go into CSBank, a few months later, and ask why I never got the credit, and they inform me that I did do the cash deposit amount but I didn't qualify for the bonus because I didn't do the debit transactions. I told them I was never informed of this, so the teller goes and talks to the sales manager, who then refuses to even talk to me, and pushes this whole matter back onto the teller. This all left a rotten taste in my mouth so I closed my business account on the spot. I went to another branch where I was told the vindictive manager at Clintonville notated my account so no one else would work with me on this bonus I felt I got bait and switched on. Nevermind that my balance is quite high, and I never overdrafted this account, and the fact that they routinely work with people on this issue daily, and credit accounts for the same issue by waiving this requirement (I know several people that they have worked with). It's obvious that I enraged her when I closed my business account, and although she couldn't find the time to talk to me face to face, she did have the time to notate my account so no one else would.
It's funny to watch a local bank with under 10 branches treat a long term customer with such disdain. I can live with not getting my way on this, since I agree I didn't adhere to the strick terms upon opening this account, but the unprofessionalism of the Clintonville bank manager really got under my skin. As a customer I atleast deserve a face to face with her, instead of being pushed off on a teller making barely above minimum wage. I will be going to my Clintonville branch within the next few days to close out my personal account, in cash, and will transfer those funds to a bank that actually values my business. I think this bank varies from branch to branch, and the Clintonville branch is not as good as the Sawmill branch or other branches, but once I found out that the manager at Clintonville notated my account so I wouldn't get help at other branches I knew it was time to ditch this bank for another.
3
Really One Star Is TOO MANY - WORST BANK - BEWARE!!!!!!!
- standingup - Tuesday, March 27, 2012 - 4:04 PMThe person with the Clintonville branch is right on. We opened a business account at the Reynoldsburg branch two and half months ago. We have been treated as if we were criminals and all we have ever done is try to make legimate deposits.
I get the feeling this bank was set up to deal with people with a shady past, maybe bad credit etc., wish we had known that ahead of time. We have A++ credit and have NEVER had bounced checks or any of that.
Any way we moved our account to Heartland Bank. We explained some of the issues we had trying to make deposits at Cooper and they could not beleive it. I have another business account with Heartland and should have taken the new account there, just liked the Cooper hours, not worth it, that is there ONLY draw!!
The personel are also very cold and uncariing, well when they go down they will wish they treated their customers like they appreciated their business.
Any way we know alot of people and we will be spreading the word to stay far away from Cooper State Bank!
Sorry we wasted our time - happy to now be with a REAL bank - HEARTLAND BANK IS THE TOPS, been with them 5 years!
2
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Great Customer Service.
This bank is new to my area but I am very glad I opened an account with them. Their website is simple and easy to use, their service is fast and the customer service is great. Best of all, if you open a checking account with $100 then they will match it and deposit $100 into your account as well. Then, there are a few other ways to get cash bonuses, such as setting up direct deposit ($25) and referring a friend ($25).