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602-433-7000
148 N 48th St
Phoenix, AZ 85034

Desert Schools Federal Credit Union is headquartered in Phoenix and is the largest credit union in the state of Arizona. It is also the 34th largest credit union in the nation. It was established in 1939 and as of March of 2014, it had grown to 1,010 employees and 308,195 members. Desert Schools Federal Credit Union has a A health rating.

Field of Membership Restrictions

Eligibility is open to persons who live, work, worship or attend school, including businesses and other legal entities, in Gila, Maricopa and Pinal Counties. Immediate family of the aforementioned groups, of a member or an eligible member who has not joined Desert Schools are also qualified to join. - See Details

Reviews (6)

Desert Schools

I have been with desert schools now for over 3 years, started with a personal account and then later opened a business account. I was happy with the Friendly service. It is now almost June of 2011 and I think this has been the worst year and experience ever with Desert Schools Credit Union that I have seen. When I set up my business account I was told that I was not able to draw money when the account had a lack of funds, well come to find out when I opened My e pal account that I had around 9 NSF charges on it. I then went to the Local Desert Schools to bring attention to the issue in which a familiar teller tried her best to take care of the issue removing 3 of the NSF fee charges know that I am not supposed to be able to overdraw on the account. The teller spent hours on the phone with the main branch of Desert Schools letting them know that I never authorized any changes on the account. well 1 month later we are back to square on the Date is 5/30/11 and I logged in to my e pal account and discovered a almost the same problem that happened.. over $300 in NSF fees alone...If you are starting a small Business I would recommend staying away from Desert Schools at all costs..if you have had a similar problem please post 
Keywords: 
desertschools.org 
Desert Schools Fedral Credit Union 
Nearest Desert Schools 
Buisness Account Desert Schools 
Local Desert Schools 
Reviews on Desert Schools Federal Credit Union

May 30, 2011

Poor Customer Service

Worst customer servioce I've ever experienced.

Don't ever dispute a merchange charge, they will side with the merchant every time costing you time and money.

Stay away from this credit union, terrible to do business with.

Trying To Get A New Account There And Was Told No

Every time I go in there for some thing they tell me they have to check my credit even is I open a new account want their today to open a business account and was told they could not do it so I'm taking my business to chase been there going on 6 years and can't get anything but a old checking account there trying to get a loan from them if you don't have great credit you will be told no that place the bigger it gets the worse they are and are slower and lazy people working there I would not go into open an account unless you have great credit I'm done with that shity cu worse service in town so I'm pissed and done with dsfcu there worthless to me it time to move on can't get a loans and account there give them for a business a -100 if I could all I'm saying that the longer your there the less you can get so go to some were else for banking and financial services not dscu

Bill Pay - Double Payments Sent In Error

I scheduled a reoccurring payment through the bill pay system. It was the same amount every week for just about a year, then all of a sudden the payments were doubled up, causing a domino effect of NSF fees. I called the bank multiple times, and emailed as well. They kept asking if I disputed the charge. I guess calling and emailing about it over and over doesn't justify a dispute, although when I asked if there was a "special" form I needed to fill out they didn't respond. Long story short, the bank owed me $350.00 and third time I called and talked to 3 different supervisors over a 2 hour period resulted in them only refunding a total of $154.00. They insist it was not a bank error.

Desert Schools Federal Credit Union

I've been with Desert Schools for several years, and I've finally had enough. I'm closing all my accounts and cutting all ties with them. They are rude to their customers, and I have been treated disrespectfully by them on many occasions.  They told me they would work with me on my mortgage, but everything they told me was a lie.  Stay as far away from them as possible.

Terrible Bank

Joined them back in 2002. Loved them at the time. Flash forward 10 years, and they are no different then a Wells Fargo. No longer care for the customer.



Health

Data for Q1 2014

Institution Health

A

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Desert Schools Federal Credit Union had $14.48 million in non-current loans and owned real-estate with $363.61 million in equity and loan loss allowances on hand to cover it. This gives Desert Schools Federal Credit Union a Texas Ratio of 3.98% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
B+

The Texas Ratio for Desert Schools Federal Credit Union decreased slightly from 4.78% as of March 31, 2013 to 3.98% as of March 31, 2014, resulting in a positive change of 16.71%.This indicates that the balance sheet and financial strength for Desert Schools Federal Credit Union has improved slightly in recent periods.

Deposit Growth

GRADE:
A

In the past year, Desert Schools Federal Credit Union has increased its total deposits by $111.36 million, resulting in 3.94% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Desert Schools Federal Credit Union has shown is excellent.

Capitalization

GRADE:
C+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Desert Schools Federal Credit Union has $3.84 billion in assets with $363.61 million in equity, resulting in a capitalization level of 9.47%, which is average.

Institution Statistics

Overall
NCUA #3238
Year Chartered1939
Employees1010
Primary Regulator
Assets and Liabilities
Assets$3.84 billion
Loans$1.25 billion
Deposits$2.94 billion
Equity Capital$329.85 million
Loan Loss Allowance$33.76 million
Unbacked Noncurrent Loans$7.39 million
Real Estate Owned$7.09 million
Historic Data - March 2013
Assets$3.25 billion
Equity Capital$296.92 million
Loan Loss Allowance$54.50 million
Unbacked Noncurrent Loans$7.39 million
Real Estate Owned$7.24 million
Profit Margin - Quarterly
Net Interest Margin1.01%
Return on Assets1.38%
Return on Equity16.1%
Interest Income$23.32 million
Rates

Always verify rates and promotions with the bank or credit union. We are not Desert Schools Federal Credit Union, we are a rate comparison website and can not provide official rates or promotions.

Desert Schools Federal Credit Union Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.20%--IRA Savings
0.20%--Health Savings
0.20%--Roth IRA Savings
0.05%$25-Membership Savings
0.05%--Holiday Savings
0.05%--Savings
0.05%$25-Business Membership Savings
0.05%--Business Other Savings

Desert Schools Federal Credit Union Money Market Rates

DetailsAPYMINMAXPRODUCT
0.20%$50k-Money Market Account
0.20%$50k-Business Money Market

Desert Schools Federal Credit Union Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.20%--Desert Fusion Checking - Qualifying
0.05%--Desert Skyline Checking
0.05%--Business Value Plus Checking
0.05%--Business Platinum Checking

Desert Schools Federal Credit Union CD Rates

DetailsAPYMINMAXPRODUCT
1.21%$1k-5 Year Savings Certificate
1.21%$100k-5 Year Jumbo Savings Certificate
1.21%$1k-Business 5 Year Certificate
1.21%$100k-Business 5 Year Jumbo Certificate
0.95%$1k-4 Year Savings Certificate
0.95%$100k-4 Year Jumbo Savings Certificate
0.95%$1k-Business 4 Year Certificate
0.95%$100k-Business 4 Year Jumbo Certificate
0.75%$1k-3 Year Savings Certificate
0.75%$100k-3 Year Jumbo Savings Certificate
0.75%$1k-Business 3 Year Certificate
0.75%$100k-Business 3 Year Jumbo Certificate
0.55%$1k-2 Year Savings Certificate
0.55%$100k-2 Year Jumbo Savings Certificate
0.55%$1k-Business 2 Year Certificate
0.55%$100k-Business 2 Year Jumbo Certificate
0.40%$1k-18 Month Savings Certificate
0.40%$100k-18 Month Jumbo Savings Certificate
0.40%$1k-1 Year College Savings Certificate
0.40%$1k-Business 18 Month Certificate
0.40%$100k-Business 18 Month Jumbo Certificate
0.30%$1k-1 Year Savings Certificate
0.30%$100k-1 Year Jumbo Savings Certificate
0.30%$1k-Business 1 Year Certificate
0.30%$100k-Business 1 Year Jumbo Certificate
0.20%$1k-6 Month Savings Certificate
0.20%$100k-6 Month Jumbo Savings Certificate
0.20%$1k-Business 6 Month Certificate
0.20%$100k-Business 6 Month Jumbo Certificate

Desert Schools Federal Credit Union IRA Rates

DetailsAPYMINMAXPRODUCT
1.21%$100k-5 Year Jumbo IRA Savings Certificate
1.21%$1k-5 Year IRA Savings Certificate
0.95%$100k-4 Year Jumbo IRA Savings Certificate
0.95%$1k-4 Year IRA Savings Certificate
0.75%$100k-3 Year Jumbo IRA Savings Certificate
0.75%$1k-3 Year IRA Savings Certificate
0.55%$100k-2 Year Jumbo IRA Savings Certificate
0.55%$1k-2 Year IRA Savings Certificate
0.40%$100k-18 Month Jumbo IRA Savings Certificate
0.40%$1k-18 Month IRA Savings Certificate
0.30%$100k-1 Year Jumbo IRA Savings Certificate
0.30%$1k-1 Year IRA Savings Certificate
0.20%$100k-6 Month Jumbo IRA Savings Certificate
0.20%$1k-6 Month IRA Savings Certificate
Locations

Desert Schools Federal Credit Union has 50 locations. Click to view all Desert Schools Federal Credit Union locations.