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508-263-6705
220 Donald Lynch Blvd
Marlborough, MA 01752

Digital Credit Union serves hundreds of companies and organizations, as well as hundreds of thousands of members and their families in every state of the country. Measured by assets, it is the largest credit union in Massachusetts and one of the largest nationwide. DCU offers its members products and services for personal and commercial banking, asset management, insurance, and realty.

On its personal banking side, Digital Credit Union provides savings accounts, checking accounts, money market accounts, and Certificate accounts. Checking accounts come with a Visa debit card, ATM access, non-DCU ATM reimbursement, free checks, and direct deposit. DCU’s savings and money market accounts offer interest when certain conditions are met, including a minimum account balance. Certificate accounts are offered in term lengths ranging from 3 to 60 months and usually offer higher than average interest rates.

Digital Credit Union online banking gives members easy access to all of their accounts and provides the ability to file important documents related to their accounts. The web platform also provides check imaging and is connected to Quicken to help members with their budgeting process. DCU also provides mobile banking through a free smartphone app from which members can access and manage their accounts and perform remote deposits.

Digital Equipment Corporation, a computer company trying to grow its list of employee benefits, originally organized digital Credit Union in 1979. The credit union has since expanded its membership base while keeping “Digital” in its name to honor its heritage from DEC. It is only the front edge of banking technology and seeks to offer its members highly sophisticated means to manage their accounts.

Field of Membership Restrictions

Anyone can join DCU via membership in an association. Refer to this credit union page for the list of associations. The least expensive membership is $10 for joining Reach Out for Schools. You can be immediately eligible to join DCU if you live, work, worship or attend school in parts of Georgia and Massachusetts. - See Details

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Reviews (6)

Very Nice People, A Happy Customer

I've been a member of the Digital Federal Credit Union for years.  Their customer service is excellent, whether by phone or email.  They are extremely nice and knowledgeable people.

When I joined originally, it was only open to employees (and their family members) of Digital Equipment Corporation, but now it is accessible to employees (and family members) of many companies and organizations, as listed on their website dcu.org.  They define family widely, including grandparents, grandchildren, etc.

Their rates for CDs are among the best.  Recently, at the beginning of 2011, they have been offering 3% on selected 5 year CDs, at a time when the local banks where I live and the brokerage firm I am a customer of are barely breaking 1% and 2% for those, respectively.  As far as I can tell, their rates for car loans and mortgages are very good as well.

I have my checking account there, at no annual fee, no fee for writing checks, etc. and have had for many years.  Even though I now live in another state, distance has never been a problem with this.  They have an online feature which allows customers to scan in checks for deposit.

Digital Credit Union

If you have a DCU account, you can get your free credit score (from Equifax) every month. Once in a while they also have good CD promotion. However, the free credit score is the main reason that I have this account.

DCU CERTIFICATE RATES

The rates DCU publishes on it's website are for customers with a "relationship checking".

This is only available if you have a loan or credit card, activate e statements and set up a direct deposit of net pay only.

Tried another source of direct deposit and DCU failed to mention that it was invalid, so no promo certificate rate.

Without that cd rates are 25 basis points (.25) less than published.

Some words of warning, regular accounts can not be designated POD.

So one must make the account a Totten Trust in order to have a beneficiary.

However, if you do that, you can not have any credit card or loan.

Stupid rules that serve no good purpose & misleading rates...

Frustrating experience.


 

Re. Checking Account Requirement To Open A CD

Nutgraf - I'm planning to open a CD with DCU.  I contacted them and they said that a checking account is not required.  The only requirement is to open a savings account with $5.

CD Rates Posted Are Slightly Misleading

DCU requires that you have an active checking account to get the rates that are posted on Deposit Accounts.com.  If you do not maintain that account and meet it's requirements, you get .25% less interest.

Keep This As A Last Option

They give the loan that you want. They give good interest rate. They do most everything well. But very poor customer service. They give you the loan you want, but not so easily. Once an associate asked for one document and when we called him up again and talk to another associate he asked for another document. What all I can say is the poorest, worst, terrible service offered by a bank I have ever seen.



Health

Data for Q4 2013

Institution Health

A

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Digital Credit Union had $34.47 million in non-current loans and owned real-estate with $518.78 million in equity and loan loss allowances on hand to cover it. This gives Digital Credit Union a Texas Ratio of 6.64% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
A

The Texas Ratio for Digital Credit Union decreased dramatically from 10.07% as of December 31, 2012 to 6.64% as of December 31, 2013, resulting in a positive change of 34.04%.This indicates that the balance sheet and financial strength for Digital Credit Union has improved dramatically in recent periods.

Deposit Growth

GRADE:
A+

In the past year, Digital Credit Union has increased its total deposits by $362.65 million, resulting in 9.34% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Digital Credit Union has shown is excellent.

Capitalization

GRADE:
B

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Digital Credit Union has $5.25 billion in assets with $518.78 million in equity, resulting in a capitalization level of 9.87%, which is above average.

Institution Statistics

Overall
NCUA #23521
Year Chartered1979
Employees775
Primary Regulator
Assets and Liabilities
Assets$5.25 billion
Loans$4.28 billion
Deposits$4.24 billion
Equity Capital$466.74 million
Loan Loss Allowance$52.04 million
Unbacked Noncurrent Loans$29.66 million
Real Estate Owned$4.81 million
Historic Data - December 2012
Assets$4.74 billion
Equity Capital$396.34 million
Loan Loss Allowance$54.82 million
Unbacked Noncurrent Loans$29.66 million
Real Estate Owned$6.24 million
Profit Margin - Quarterly
Net Interest Margin3.66%
Return on Assets1.33%
Return on Equity14.92%
Interest Income$184.44 million
Rates

Always verify rates and promotions with the bank or credit union. We are not Digital Credit Union, we are a rate comparison website and can not provide official rates or promotions.

Digital Credit Union Savings Account Rates

DetailsAPYMINMAXPRODUCT
3.04%-$500Primary Savings
0.85%$25k-DCU Ltd Savings
0.20%$25k-HSA Checking Account
0.20%--IRA Savings Account
0.20%--Roth IRA Savings
0.20%--SEP IRA Savings
0.20%--Simple IRA Savings
0.05%--Savings Account
0.05%$20-Holiday Club
0.05%$100-Member Described Accounts

Digital Credit Union Money Market Rates

DetailsAPYMINMAXPRODUCT
0.80%$100k-Money Market Account
0.80%$100k-Money Market IRA Account

Digital Credit Union Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.20%$400k-Premier Business Checking
0.05%$2,500-Dividend Checking

Digital Credit Union CD Rates

DetailsAPYMINMAXPRODUCT
1.86%$25k-Jumbo 60 Month Certificate - Relationship Rate
1.75%$500-60 Month Certificate - Relationship Rate
1.75%$100-60 Month Quick Start Certificate - Relationship Rate
1.60%$25k-Jumbo 48 - 59 Month Certificate - Relationship Rate
1.50%$500-48 - 59 Month Certificate - Relationship Rate
1.50%$100-48 - 59 Month Quick Start Certificate - Relationship Rate
1.35%$25k-Jumbo 36 - 47 Month Certificate - Relationship Rate
1.25%$500-36 - 47 Month Certificate - Relationship Rate
1.25%$100-36 - 47 Month Quick Start Certificate - Relationship Rate
1.23%$2,500-Jumbo 27 Month Jump-Up CD - Relationship Rate
1.13%$500-27 Month Jump-Up CD - Relationship Rate
1.11%$25k-Jumbo 24 - 35 Month Certificate - Relationship Rate
1.00%$500-24 - 35 Month Certificate - Relationship Rate
1.00%$100-24 - 35 Month Quick Start Certificate - Relationship Rate
0.85%$25k-Jumbo 12 - 23 Month Certificate (Add-On) - Relationship Rate
0.75%$500-12 - 23 Month Certificate (Add-On) - Relationship Rate
0.75%$100-12 - 23 Month Quick Start Certificate (Add-On) - Relationship Rate
0.73%$2,501-Jumbo 15 Month Jump-Up CD - Relationship Rate
0.63%$500-15 Month Jump-Up CD - Relationship Rate
0.60%$25k-Jumbo 3 - 5 Month Certificate (Add-On) - Relationship Rate
0.60%$25k-Jumbo 6 - 11 Month Certificate (Add-On) - Relationship Rate
0.50%$500-3 - 5 Month Certificate (Add-On) - Relationship Rate
0.50%$500-6 - 11 Month Certificate (Add-On) - Relationship Rate
0.50%$100-3 - 5 Month Quick Start Certificate (Add-On) - Relationship Rate
0.50%$100-6 - 11 Month Quick Start Certificate (Add-On) - Relationship Rate

Digital Credit Union IRA Rates

DetailsAPYMINMAXPRODUCT
1.86%$500-60 Month IRA Certificate - Relationship Rate (Traditional,Roth,SEP,SIMPLE)
1.60%$500-48 - 59 Month IRA Certificate - Relationship Rate (Traditional,Roth,SEP,SIMPLE)
1.35%$500-36 - 47 Month IRA Certificate - Relationship Rate (Traditional,Roth,SEP,SIMPLE)
1.23%$500-27 Month Jump-Up IRA - Relationship Rate (Traditional,Roth,SEP,SIMPLE)
1.11%$500-24 - 35 Month IRA Certificate - Relationship Rate (Traditional,Roth,SEP,SIMPLE)
0.85%$500-12 - 23 Month IRA Certificate - Relationship Rate (Traditional,Roth,SEP,SIMPLE)
0.73%$500-15 Month Jump-Up IRA - Relationship Rate (Traditional,Roth,SEP,SIMPLE)
0.60%$500-3 - 5 Month IRA Certificate - Relationship Rate (Traditional,Roth,SEP,SIMPLE)
0.60%$500-6 - 11 Month IRA Certificate - Relationship Rate (Traditional,Roth,SEP,SIMPLE)
Locations

Digital Credit Union has 20 locations. Click to view all Digital Credit Union locations.