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888-865-7676
9th And Kentucky Streets
Lawrence, KS 66044

Douglas County Bank is headquartered in Lawrence and is the 43rd largest bank in the state of Kansas. It is also the 2,220th largest bank in the nation. It was established in 1952 and as of December of 2013, it had grown to 78 employees at 8 locations. Douglas County Bank has a A health rating.

Reviews (3)

Nightmare!

I have found Douglas County Bank to have higher rates, substandard products and services, and inferior customer service when compared to surrounding competitors.  I would recommend looking elsewhere for a better bank.

Another Nightmare

The most frustrating experience I have ever had at a bank. Non-customers beware!!!! Poor customer service. "Bank policies" allow for zero flexibility.

Some background on myself. I am an active duty military officer going to grad school here in Lawrence. I don't have a local bank, but I needed a cashiers check for a local purchase. Went in to DCB and tellers refused to process because the back of my debit card wasn't signed. That was their "bank policy." Okay, I understand that, so I told them I could sign. Nope, "bank policy" wouldn't allow that despite multiple forms of ID. Okay, I would come back at another time with my signed debit card. Nope, that wouldn't work either because they would recognize me and remember that I came in previously without a signed card...WTF?????? Calling my bank (USAA - large nationwide bank with excellent reputation) was also out of the question. Asked the tellers the reason behind this "bank policy" and they couldn't give me a logical explanation. All they knew was it was "bank policy."

Fine, I asked my wife to process transaction after she signed her card. Wife's debit card has different number despite being a joint account. I wrongly assumed that the increased cash limit on my card would be the same for hers. That was an error on my fault. So, her card got declined. No big deal, I simply called my bank and had her cash advance limit increased. Took 2 seconds for USAA to process. My wife was waiting until I gave her confirmation that her limit was increased (about 5 minutes) and she went back inside DCB to complete transaction. Nope, another great DCB "Bank Policy" allowed for a one time run of a debit card, even though the transaction didn't go through. My wife also expressed her frustration and tellers were of course completely rude!!!

Thanks DCB for outstanding customer service and flexible policies. You really know how to win customers. I would/will never bank with you and I will pass along this great experience to my friends and colleagues so that they won't waste their time and money on making the same mistake.

Hope We Can Help!

Dear Invest-Wisely,

We would love to have the opportunity to make your experience with Douglas County Bank better.  Please feel free to contact me directly to discuss how we can better fit your needs and improve our service for future customers.  We appreciate your feedback and we are always looking for ways to improve.   

Sincerely,

Becca Booth, 785-865-1049



Health

Data for Q4 2013

Institution Health

A

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Douglas County Bank had $400,000 in non-current loans and owned real-estate with $36.98 million in equity and loan loss allowances on hand to cover it. This gives Douglas County Bank a Texas Ratio of 1.08% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
C+

The Texas Ratio for Douglas County Bank experienced no significant changes from 0.12% as of December 31, 2012 to 1.08% as of December 31, 2013, resulting in a negative change of 799.66%. This indicates that the balance sheet and financial strength for Douglas County Bank has had no significant changes in recent periods.

Deposit Growth

GRADE:
C

In the past year, Douglas County Bank has decreased its total deposits by -$2.71 million, resulting in -1.05% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Douglas County Bank has shown is average.

Capitalization

GRADE:
A+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Douglas County Bank has $290.96 million in assets with $36.98 million in equity, resulting in a capitalization level of 12.71%, which is excellent.

Institution Statistics

Overall
FDIC Certificate #17105
Year Established1952
Employees78
Primary RegulatorFDIC
Assets and Liabilities
Assets$290.96 million
Loans$142.35 million
Deposits$255.96 million
Equity Capital$34.50 million
Loan Loss Allowance$2.48 million
Unbacked Noncurrent Loans$400,000
Real Estate Owned$0
Historic Data - December 2012
Assets$294.24 million
Equity Capital$34.94 million
Loan Loss Allowance$2.50 million
Unbacked Noncurrent Loans$400,000
Real Estate Owned$0
Profit Margin - Quarterly
Net Interest Margin3.14%
Return on Assets0.53%
Return on Equity4.42%
Interest Income$9.19 million
Rates

Always verify rates and promotions with the bank or credit union. We are not Douglas County Bank, we are a rate comparison website and can not provide official rates or promotions.

Douglas County Bank Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.05%$100-Savings
0.05%$100-Young Savers

Douglas County Bank Money Market Rates

DetailsAPYMINMAXPRODUCT
0.05%--Money Market
0.05%$25k-Investor Money Market

Douglas County Bank Checking Account Rates

DetailsAPYMINMAXPRODUCT
1.05%-$25kAccess Checking
0.05%--Business Interest Checking
0.05%$100-Hometown Checking

Douglas County Bank CD Rates

DetailsAPYMINMAXPRODUCT
1.10%$500-4 Year CD
1.10%$500-4 Year Rate Riser CD
0.75%$500-3 Year CD
0.75%$500-3 Year Rate Riser CD
0.50%$500-2 Year CD
0.50%$500-2 Year Rate Riser CD
0.25%$500-1 Year CD
0.25%$250-18 Month Variable Rate (Add-On) CD
0.05%$500-3 Month CD
0.05%$500-6 Month CD
0.05%$500-9 Month CD

Douglas County Bank IRA Rates

DetailsAPYMINMAXPRODUCT
1.10%$500-4 Year IRA
1.10%$500-4 Year Rate Riser IRA
0.75%$500-3 Year IRA
0.75%$500-3 Year Rate Riser IRA
0.50%$500-2 Year IRA
0.50%$500-2 Year Rate Riser IRA
0.25%$500-1 Year IRA
0.25%$250-18 Month Variable Rate (Add-On) IRA
0.05%$500-3 Month IRA
0.05%$500-6 Month IRA
0.05%$500-9 Month IRA
Locations


Douglas County Bank Locations
Eudora Facility1402 Church StEudora, KS 66025
Orchards Facility1444 Kasold DrLawrence, KS 66049
Brandon Woods Facility1501 Inverness DriveLawrence, KS 66046
Www.douglascountybank.com Branch300 West 9th StreetLawrence, KS 66044
South Iowa Facility3101 IowaLawrence, KS 66046
Sixth and Folks Road Branch4340 West Sixth StreetLawrence, KS 66049
Malls Facility711 West 23rd StreetLawrence, KS 66044
Douglas County Bank9th and Kentucky StreetsLawrence, KS 66044