Franklin Security Bank is headquartered in Wilkes Barre and is the 132nd largest bank in the state of Pennsylvania. It is also the 2,775th largest bank in the nation. It was established in 1999 and as of September of 2013, it had grown to 34 employees at 2 locations. Franklin Security Bank has a A+ health rating.
I am sure this post will be removed, but I can tell you that the auto lending department--more accurately, the people who you call to help if having problems, or even anticipating any difficulties, paying back a car loan--will NOT work with you. They are so rude on the telephone that you cannot speak to them. They also personally attack you and call you names. I have not defaulted on my car loan--just called to discuss options. The auto department was only interested in having me surrender the car and not working with me at all. I am STUNNED that they took this approach and became so nasty about it. Get your car loan elsewhere unless you will never need help with it until it's paid off!
I experienced a very similar situation! I was told one day that I owed 1 more payment. While in the process of trading my car in I was informed that I owed $778 and change as opposed to the $99.84 payment. 653.00 more. When I was transferred to the "supervisor," the "gentleman" proceeded to pick a fight with me. My car was never repossessed! He refused to discuss this with me and proceeded to hang up on me! Here I was sitting at the dealership trading the car in!!!! I attempted to call back several times was transferred to an answering machine! When the dealership called he tried to pick a fight with her!!!! Extremely unprofessional! I will be reporting this behavior!
Completely unprofessional!! Made a call to make an auto loan payment. Spoke to Ron the "collection manager". I was degraded, yelled at, humiliated and hung up on. unfathomable that such an arrogant, rude, and unprofessional individual can hold any type of postion where he would have to interact with the public. He gives Franklin Security a bad name. Would never do business with them again! They don't deserve 1 star!
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of September 30, 2013 Franklin Security Bank had $1.66 million in non-current loans and owned real-estate with $26.51 million in equity and loan loss allowances on hand to cover it. This gives Franklin Security Bank a Texas Ratio of 6.27% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Franklin Security Bank decreased slightly from 7.66% as of September 30, 2012 to 6.27% as of September 30, 2013, resulting in a positive change of 18.16%.This indicates that the balance sheet and financial strength for Franklin Security Bank has improved slightly in recent periods.
In the past year, Franklin Security Bank has increased its total deposits by $5.89 million, resulting in 3.63% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Franklin Security Bank has shown is excellent.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Franklin Security Bank has $225.65 million in assets with $26.51 million in equity, resulting in a capitalization level of 11.75%, which is excellent.
|FDIC Certificate #||35113|
|Assets and Liabilities|
|Equity Capital||$25.07 million|
|Loan Loss Allowance||$1.44 million|
|Unbacked Noncurrent Loans||$1.19 million|
|Real Estate Owned||$476,000|
|Historic Data - September 2012|
|Equity Capital||$26.41 million|
|Loan Loss Allowance||$1.41 million|
|Unbacked Noncurrent Loans||$1.19 million|
|Real Estate Owned||$241,000|
|Profit Margin - Quarterly|
|Net Interest Margin||2.71%|
|Return on Assets||0.31%|
|Return on Equity||2.68%|
|Interest Income||$5.84 million|
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|Franklin Security Bank Locations|
|Franklin Security Bank||1065 Pa Hwy 315||Wilkes Barre, PA 18702|
|Scranton Branch||139 Wyoming Ave||Scranton, PA 18503|