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888-687-4722
One H & R Block Way
Kansas City, MO 64105

H&R Block Bank is headquartered in Kansas City and is the 12st largest bank in the state of Missouri. It is also the 404th largest bank in the nation. It was established in 2006 and as of March of 2014, it had grown to 70 employees at 1 location. H&R Block Bank has a B health rating.

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Reviews (5)

H&R Block Bank

Stay far far away from this dysfunctional organization. They claim to have ACH service, but it is not like anybody has ever heard of. You have to download and fax a form and it takes 4-8 business days to post!! Nobody there can answer questions  and I was told someone would call me, its been 4 days. I successfully logged into my account and then later was locked out. The system makes you jump through at least three burning rings of fire, teasing you that one can reset and then informs you are locked out from resetting because this was not setup first and please give them a call?!!? I did and was informed I can access the system after midnight friday. Well its saturday and no joy untill at least tuesday because they answer phones only M-F CST. Also they have very restrictive policies for moving money that i was not informed about along with everything else I mentioned. I will wait untill interest is posted and am running far away from block bank. Less Than one star.

NIGHTMARE Of Misinformation And Possibly Unethical Behavior

My first time investing my Inherited Traditional IRA.  They offered 1.5% so I went with them, previously I had been with a MM with Vanguard.  They wouldn't let me take out the RMD before the CD expired.  I now learn that, by law, you have to be allowed to make the RMD without penalty, and there's a form involved.  NOBODY seemed to be aware of that.  They had to get my form where it was being transferred by a certain time or there was a huge time, forms weren't received, you name it.  I got my money, but this nonsense about the RMD is downright unethical.  How would you be able to make payments on a 5 year CD?  Stay far, far away from these guys and go with a strong, legit institution like Met Life or Ally. 

Welcome To 1970'S Processes

Want your money out?  O.k., fill out a form and fax it in.  No fax? Well then snail mail it.  We'll snail mail a paper check back to you in 10-14 days.  On-line transfer? Oh no, we don't do anything over the intertubes whatever that is... this is 1970 isn't it?

This bank is so unhelpful I thought I was the straight person in a Bob Newhart script recently.  Have been trying to get my funds out for over two weeks and am no closer than day one.  Phone contacts are good at reading scripts, not helping customers.  STAY AWAY.

Do Not Use This

I gave them 1 star simply because it would go no lower. I have tried several times to transfer money from my account to my emerald card. Each time a I have been told the money was on hold. According to them a case was issued and I should receive my money in 2-3 business days. It is 4 business days and still no result. As soon as I get my money I am transferring to another account and tearing up emerald card. I will never do business with this company ever.

H&R Block Bank

My wife and I routinely do business with several credit unions, banks and brokerages. So I can speak from experience when I say H&R Block Bank does not exhibit the level of customer service and professionalism one can reasonably expect from a financial institution today. As an example, ACH transfers typically occur in two business days, but at H&R Block Bank they represent a slow, drawn-out process, perhaps by design. ACH transfers from this bank routinely require more than a week between CD maturity and the arrival of proceeds at the destination account. In an attempt to learn status of a recent ACH transfer, I requested an ACH Trace Number from customer service after being told the transfer was made a week earlier. I was informed Trace Numbers are only available from the bank's back office, which has no direct contact with its front office. Therefore, three business days are required to obtain Trace Numbers. In this case, it means our funds might be missing in action for two weeks before any further action is possible. Aside from what these delays mean in lost earnings, it raises the possibility of serious consequences if an ACH transfer goes awry. For brevity's sake I have omitted additional reasons why our business with H&R Block Bank is coming to a permanent end.



Health

Data for Q1 2014

Institution Health

B

Texas Ratio

GRADE:
B

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 H&R Block Bank had $92.32 million in non-current loans and owned real-estate with $568.38 million in equity and loan loss allowances on hand to cover it. This gives H&R Block Bank a Texas Ratio of 16.24% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
B+

The Texas Ratio for H&R Block Bank decreased slightly from 20.19% as of March 31, 2013 to 16.24% as of March 31, 2014, resulting in a positive change of 19.57%.This indicates that the balance sheet and financial strength for H&R Block Bank has improved slightly in recent periods.

Deposit Growth

GRADE:
F

In the past year, H&R Block Bank has decreased its total deposits by -$305.16 million, resulting in -21.83% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth H&R Block Bank has shown is poor.

Capitalization

GRADE:
A+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. H&R Block Bank has $1.73 billion in assets with $568.38 million in equity, resulting in a capitalization level of 32.76%, which is excellent.

Institution Statistics

Overall
FDIC Certificate #58124
Year Established2006
Employees70
Primary RegulatorOCC
Assets and Liabilities
Assets$1.73 billion
Loans$285.01 million
Deposits$1.09 billion
Equity Capital$552.52 million
Loan Loss Allowance$15.86 million
Unbacked Noncurrent Loans$85.22 million
Real Estate Owned$7.10 million
Historic Data - March 2013
Assets$1.97 billion
Equity Capital$504.22 million
Loan Loss Allowance$20.19 million
Unbacked Noncurrent Loans$85.22 million
Real Estate Owned$7.61 million
Profit Margin - Quarterly
Net Interest Margin7.48%
Return on Assets13.32%
Return on Equity39.23%
Interest Income$28.58 million
Rates

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H&R Block Bank Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.03%--Savings Account

H&R Block Bank Money Market Rates

DetailsAPYMINMAXPRODUCT
0.05%--Money Market Account
0.05%--Busiess Money Market Account

H&R Block Bank Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.03%--Interest Checking
0.03%--Business Checking

H&R Block Bank CD Rates

DetailsAPYMINMAXPRODUCT
0.03%$250-30 Day CD
0.03%$250-90 Day CD
0.03%$250-180 Day CD
0.03%$250-12 Month CD
0.03%$250-18 Month CD
0.03%$250-24 Month CD
0.03%$250-36 Month CD
0.03%$250-48 Month CD
0.03%$250-60 Month CD
0.03%$250-Business 30 Day CD
0.03%$250-Business 90 Day CD
0.03%$250-Business 180 Day CD
0.03%$250-Business 12 Month CD
0.03%$250-Business 18 Month CD
0.03%$250-Business 24 Month CD
0.03%$250-Business 36 Month CD
0.03%$250-Business 48 Month CD
0.03%$250-Business 60 Month CD

H&R Block Bank IRA Rates

DetailsAPYMINMAXPRODUCT
0.03%$250-30 Day IRA
0.03%$250-90 Day IRA
0.03%$250-180 Day IRA
0.03%$250-12 Month IRA
0.03%$250-18 Month IRA
0.03%$250-24 Month IRA
0.03%$250-36 Month IRA
0.03%$250-48 Month IRA
0.03%$250-60 Month IRA
Locations
H&R Block Bank Locations
H&r Block BankOne H & R Block WayKansas City, MO 64105