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866-792-2834
409 Silverside Road
Wilmington, DE 19809

PerkStreet Financial is no longer doing business under that name because it has been merged or acquired. See the successor institution The Bancorp Bank.

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PerkStreet Financial Will Be Ceasing All Business Operations - 8/13/2013

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Reviews (9)

Excellent For Debit Card Users, Better Accounts Out There For Others

I have gone through complete cycle with Perkstreet: opening, using and closing.   The positive of course is the perks for debit card users - the rewards are much better than your average checking accoiunt.  You can of course get better benefits from a credit card.   The routine "purchase today for 5% cash back" was too difficult to keep up with, in my own opinion.  I am unsure how the new debit card rules from congress will affect this account, and I have not seen them address that issue either.

The website was a cookie-cutter version that they purchased and extended to include their perks.  It works fine, but isn't anything cutting edge.

The fees (and there are plenty, including inactivity fee) make it difficult just to keep this account "just because", and you will need to ensure that you are using your account and managing your money accordingly every month.

Lastly, customer service was superb!  Everyone there was pleasant, understandable and helpful.  They offered perhaps the best customer service that I have experienced across 20+ banking institutions. 

Stay Away From Perkstreet; I Shall Close My Account Soon

 

Effective APril 4, they are restricting 2% rebates only for selected retailers (even if you keep 5K in your account balance). The rebates are mediocre compared to many credit cards out there, which offers 5% on gas, 3% on grocery and 1% everywhere (grocery and gas stations are where we purchase mostly), and credit card is using their money unlike wiht perkstreet where we are using our own money.

Also, you can not redeem your rebates for MasterCard after APril 4. YOu can redeem for cash into your account, but for that they will take $2 off your hard earned rebates for every $20 you deposit into your account.

Just as one reviewer said, i am done with opening and using perkstreet for 3 months; and now will move towards closing the account. Overall, a poor experience.

I call it a bad bank for one that changes its policy to make it more profitable for them, and less attractive for customers.

The Good And Bad Of Perkstreet

The debit rewards can add up - on the other hand you have to keep $5K to get the 2% reward and they give you nothing on the $5K in interest. The web site is mediorcre; there is no app; there is no savings account. It really is a one-trick bank. They promise more features but have yet to deliver. If you have the time to deal with some of their quirks, it does give decent rewards.

 

Worst Banking Experience Ever

Atrocious I got spoiled on the reward points systems. I had been with USAA for years, but when they canceled their rewards, I began to shop around.

I found that PerkStreet (PS) was the only debit card that still offered rewards. I have a large family with a lot of monthly expenses, so I figured we'd give 'em a try.

Worst 6 months of banking in my life. Everything they have is online, but their website is horrible. It is about as advanced as AOL in '99. Their site has like 3 tabs, and most of the links don't work because PS is just a marketing arm for an actual bank. They piggyback off the bank, but have almost nothing to offer. You can't make deposits online, and transfers into and out of your account are a nightmare.

The perks suck too. When I first looked at PS, they were offering 2-3%. Now it's 1%, and even that is worthless. It takes weeks before the points are credited to your account, and they charge a fee to get your points in cash. You can get a gift card instead, but most of the gift cards are for $100 minimum ($10,000 in spending!).

I also had unauthorized charges to my account, a problem I have never had anywhere else. When I immediately called PS to stop the charges, they told me it was between me and the retailer (WM.com). They couldn't care less and they weren't the least bit interested in investigating or reporting the theft.

I got awful customer service every time I called. The people were unfriendly, unknowledgeable, and unhelpful. Which brings me to the final insult.

After the last unauthorized charge to my card, I decided to close my account. No hard feelings (yet). As soon as I closed my account, they revoked my user name and login. This is an exclusively online bank (they don't send paper statements), and I no longer had access to my statements. Fortunately, I print and balance my statement each month, but this meant that I never got my last 2 statements. Now they want my credit card so they can charge me $3 for each statement!

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Health

We do not have health information for PerkStreet Financial, because it is no longer an operational bank.

Rates

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Locations

Sorry, but we do not have location data for PerkStreet Financial. Its headquarters is located at 409 Silverside Road - Wilmington, DE 19809