According to a Consumerist article, the credit card industry appears to have taken lessons from the mortgage industry and is going after customers with robo testimony, erroneous documents and generic evidence of debt.
As it stands, the credit card industry as a whole is working to collect about $18.7 billion from borrowers. In the process judges say companies are relying on piles of falsified, erroneous documents and generic testimony from employees to prove that multiple consumers owe money.
... Judges and regulators say lenders could be increasing debts owed by tacking on extra fees and interest costs, and that companies aren't always following the proper legal procedures even if they're right to go after the money.