1. Thursday, December 13, 2012 - 10:17 AM
As far as I am concerned, banks should be monitoring their employees to make sure they do not have to be concerned about being sued or going into arbitration with customers. However, as we have seen with certain big banks, it's the people in charge who seem to be causing the problems. I guess this is why we need the Feds to oversee the banks and hopefully catch their antics before it comes to arbitration etc.
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