From Consumer Affairs:
Few things strike more fear into the heart than being told that your computer is riddled with viruses, spyware and other malware. Your first impulse is to get the problem fixed and that's where the scammers come in. Read more
Mikael Marczak, doing business as Virtual PC Solutions, and Sanjay Agarwalla were accused of posing as major computer security and manufacturing companies to deceive consumers that their computers had the problems mentioned above.
Complaints filed by the Federal Trade Commission (FTC) contend the two were not actually affiliated with major computer security or manufacturing companies and they had not detected viruses, spyware or other security or performance issues on the consumers’ computers.
As part of the scheme, the defendants charged consumers hundreds of dollars to remotely access and “fix” their computers.
It is smart to rely on well-known tech support companies to fix PC problems.