Now that most banks have caught on to mobile banking, tech-savvy consumers should be happy to bank virtually anywhere, right? Wrong, says a new report that analyzes how customers feel about their bank's mobile applications.
Xtreme Labs, a mobile strategy and product development company, ranked apps from 53 banks by reviewing user feedback left in the Apple App Store and Google Play Store. The report also examined which platform provides the most accommodating mobile environment for banking apps: Apple's iOS or Google's Android. Which Banks Have the Best Apps?