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Closing A Penfed Account

Monday, August 12, 2013 - 11:49 PMPentagon Federal Credit Union - Details
I'm trying to close my PenFed account.  I didn't see anything about it on their website, so I contacted them.  They said I had to call a particular number, from a Class A DSN phone line.  I had to google that, and it's a military line.

Has anyone had problems closing an account with them before?

 
2
carlycarly26 posts since
Sep 2, 2011
Rep Points: 88
1. Tuesday, August 13, 2013 - 7:02 AM
Close Account 

For information about closing your account, please contact a Member Service Representative for help.

800-247-5626
Toll free in the U.S. 
  • Monday - Friday: 7:00 am to 11:00 pm Eastern Time
  • Saturday - Sunday: 8:00 am to 11:00 pm Eastern Time
6
ShorebreakShorebreak2,607 posts since
Apr 6, 2010
Rep Points: 14,112
2. Tuesday, August 13, 2013 - 8:49 AM
I have a few more years to go before my CD with them matures but I have stored the account closing info in my directory.  Don't want to run into problems I can avoid by not knowing what to do when I need the info.  Thanks for the post.
3
paoli2paoli21,367 posts since
Aug 10, 2011
Rep Points: 5,993
3. Tuesday, August 13, 2013 - 8:36 PM
Pen Fed was very helpful closing  accounts and transferring them to my accounts when my husband passed. They helped the children with the correct forms, helped them fill them out and mailed the papers to them to sign and mail back. Very helpful.
4
Ally6770Ally6770909 posts since
Jan 16, 2010
Rep Points: 2,643
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