Broadway Federeal Bank in Los Angeles is putting out a major alert warning people not to give out their security information (such as passwords, PINS) to anyone contacting them, whether via phone, e-mail, texting, or other.
The bank is sending out the warning in e-mail and in a BIG display at the top of its home page, at: Broadway Federal Bank
They give NO information about why this warning is needed, and in so major a way. Considering they are just a small bank locally in Los Angeles, they would seem an unlikely one to be used for a general phishing attack in which the perpetrator just hopes some of the millions who get it actually have an account at Broadway. I have to think this is related to a data breach -- and if so, I find it completely unacceptable that they are not informing customers of such.
They closed two branches recently -- might a disgruntled employee have lifted account info before being laid off? Or were they hacked? Or??? I don't like having to ask such questions and wonder; they should be explaining, not merely scaring.
The warning follows: Debit and ATM CARD SECURITY ALERT! Please beware of anyone calling, texting or emailing you requesting your Debit /ATM card number, and PIN number, in order to update your account or make your account more secure. This is a SCAM! At no time will Broadway Federal ask you to divulge account information or passwords via email or phone. Debit/ATM card numbers, PIN numbers and passwords will never be required to enable you to find out the status of your account. If you receive one of these messages, please do not respond, and call your local branch immediately to report it. Sincerely, Broadway Federal Bank