Opened a two-year CD online on 05/31/2010, at 2.51%. I sent them a check on 06/08/2010 and it was received by 06/10/2010, but the rates dropped to 2%, then to 1.5% in the meantime for the two-year CD. I was concerned about this, but since they guaranteed the rate to me, everything work out fine. They answered the phone each time I called, which was two phone calls, and answered after 4-5 rings. The customer service representative informed me that my rate at the time of opening the account was good for thirty days, which I got in writing, both in e-mail and regular mail. I informed the service representative that I would write a positive review, because everything went great. Of course, I appreciate the updates that this website has for the best rates at banks and credit unions.
I had a poor experience with this outfit last week. Their 3.56% 6-year CD attracted my attention so I called their LA office last Monday (6/710). By the way, their phone system is just plain horrible as it takes several options to finally get a live person. When I finally do get a person, whose name I'll omit, she states that the rate was still in effect. I tell her that's great and I'll get my check and application (printed from their website) in the mail immediately by priority mail. I do so and it's postmarked that very day. Two days later I get a call back from the same rep saying that the rate has dropped over a full percentage point. Obviously I no longer want the CD, but I inquire why I shouldn't get the promo due to the postmark on my application. She had no good answer. Long story short: This bank wasted my time and is not user friendly.
PS Depositaccounts.com needs to remove Broadway Federal from the 6+ year CD offers. The 3.56% yield is no longer available as of 6/8/10.
We do not have health information for Broadway Federal Bank, because it is no longer an operational bank.
Sorry, we do not have rate data for Broadway Federal Bank.
Sorry, but we do not have location data for Broadway Federal Bank. Its headquarters is located at 5055 Wilshire Boulevard, Suite 100 - Los Angeles, CA 90036