Comenity Bank

Comenity Bank


Overview / Commentary
800-675-5685
1 Righter Parkway, # 100
Wilmington, DE 19803

Comenity Bank is headquartered in Wilmington and is the 7th largest bank in the state of Delaware. It is also the 115th largest bank in the nation. It was established in 1989 and as of December of 2019, it had grown to 517 employees at 1 location. Comenity Bank has a B+ health rating.

Related Posts

View all posts from:


Reviews (3)

No Access To Deposited Funds

This institution has automated to the point where you cannot speak to anyone, even if you want to close your account. To make it more problematic, you cannot close your account on line because that choice is not offered. Their customer service lines always have "an unusually high volume of calls" and the automated message always tells you to call at another time, Their chat function does not operate.

Possible New Customer

Posted by: |

I cannot believe the amount of negative customer reviews for Community Direct. I am looking for a CD and definitely will not open an account with this bank. I'll check back in a few months to see if the consumer reviews improve. Very bad.

Horrible Customer Service

Posted by: |

Do not do business with Comentiy Bank/smile generation. Their customer service is horrible. I called them today and spoke with a representative regarding my wife's account. She was very rude , unprofessional and unpleasant to speak with. I am not sure how can this business survive to hire people with no customer service experience whatsoever. Her communication skills were zero. I will try to payoff the loan that my wife has with them for her dental work and do not deal with them ever again. I DO NOT RECOMMEND THIS BANK FOR YOUR FUTURE FINANCIAL HELP. They are running a shady business.



Health
B+

Health Grade Components

Overall
FDIC Certificate #27499
Year Established1989
Employees517
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD3.27%
Return on Equity - YTD24.26%
Annual Interest Income$3.21B
Assets and Liabilities
AssetsQ4 2019vs Q4 2018$13.96B$14.25B
LoansQ4 2019vs Q4 2018$11.11B$11.31B
DepositsQ4 2019vs Q4 2018$5.15B$5.28B
Equity CapitalQ4 2019vs Q4 2018$1.83B$1.85B
Loan Loss AllowanceQ4 2019vs Q4 2018$731.8MM$669.6MM
Unbacked Noncurrent LoansQ4 2019vs Q4 2018$455.8MM$461.4MM
Real Estate OwnedQ4 2019vs Q4 2018$0$0
Rates

Sorry, we do not have rate data for Comenity Bank.

Locations


Comenity Bank Locations
Comenity BankOne Righter Parkway, Suite 100Wilmington, DE 19803

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.