Comenity Direct

Deposits held and insured by Comenity Bank

Overview / Commentary
833-755-4354
1 Righter Parkway, # 100
Wilmington, DE 19803
Deposits held and insured by Comenity Bank

Related Posts

Comenity Direct Lowers All Rates By 10 Bps, Including High Yield Savings - 9/13/2019

Comenity Direct High Yield Savings has fallen from 2.35% APY to 2.25% APY All of their CD rates also fell by 10bps: 12 month, 2.30% APY (was 2.40%) 24 month, 2.35% APY (was 2.45%) 36 month, 2.40% APY (was 2.50%) 48 month, 2.45% APY (was 2.55%) 60 month, 2.50% APY (was 2.60%)

Comenity Direct Lowers All Rates, Including High Yield Savings - 8/16/2019

Comenity Direct has lowered all of their CD rates: 12 month, 2.40% APY (was 2.50%) 24 month, 2.45% APY (was 2.55%) 36 month, 2.50% APY (was 2.60%) 48 month, 2.45% APY (was 2.65%) 60 month, 2.60% APY (was 2.70%) Worse, at least for me, their High Yield savings fell from 2.45% to 2.35%.

Comenity Direct Drops All CD Rates By 15 Bps Or More - 7/29/2019

Ouch, all CDs at Comenity Direct fall at least another 15 bps: 1 Year CD - 2.50% (2.65%) 2 Year CD - 2.55% (2.70%) 3 Year CD - 2.60% (2.75%) 4 Year CD - 2.65% (2.85%) 5 Year CD - 2.70% (2.95%)

View all posts from:


Easy To Open Account And Link External Account, Good Rates

Posted by: Yulia37 | Sep 17, 2019

I found the process of account opening very straight forward, and customer service is easy to reach. Also no difficulties to link external account. The only drawback , you cannot add beneficiaries on line, iit needs to be called in. But overall very good experience, and great customer service.

Excellent All Around Experience!

Posted by: swamp56854 | Jun 7, 2019

I recently opened a new online savings account with Comenity Direct and it has been an excellent all-around experience. I had heard of Comenity because of my Zales store card, so I decided to give them a try since I have always been happy with the service on my card. I was skeptical at first but I'm a believer now. I've had many online savings accounts over the years and this is among the best. Opening the account was easy and transfers have been fast, smooth, and post online quickly (with progress indicators). Interest was credited right away at the beginning of the month, and their rate is currently one the highest around. The website has a great and very informative layout which you can customize to your liking. You can even view the transactions on your linked accounts--a convenience I have never had before which saves me the trouble of logging in to multiple websites to view transactions. You can also request customer service through the website by simply writing a representative, and their responses are fast. Adding a beneficiary was a slight hassle which required a phone call. I wish this feature was available online, as it is with many other online savings account; however, it is also not an unusual inconvenience. Overall, I have zero complaints otherwise and wholeheartedly recommend this account to anyone who is either new or old to the online savings account scene.

2.48% Works For Me

opened two accounts. so far so good. no issues or complaints.

NO CUSTOMER SERVICE

Posted by: avisn4u | Jun 7, 2019

Waited 13 minutes on hold, hung up
Called again another day waited 28 minutes
Tried the CHAT - haha will call back
Very regretful that I put my money here

VIEW MORE REVIEWS

Health
B+

Data as of Q2 2019

Data displayed below is for insuring bank: Comenity Bank
Learn why bank health matters

Health Grade Components

Overall
FDIC Certificate #27499
Year Established1989
Employees631
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD3.39%
Return on Equity - YTD24.96%
Annual Interest Income$1.55B
Assets and Liabilities
AssetsQ2 2019vs Q2 2018$13.73B$13.45B
LoansQ2 2019vs Q2 2018$10.74B$10.71B
DepositsQ2 2019vs Q2 2018$5.24B$5.24B
Equity CapitalQ2 2019vs Q2 2018$1.87B$1.74B
Loan Loss AllowanceQ2 2019vs Q2 2018$642.6MM$746.0MM
Unbacked Noncurrent LoansQ2 2019vs Q2 2018$365.9MM$387.3MM
Real Estate OwnedQ2 2019vs Q2 2018$0$0
  User-submitted Promotions & Notices

This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.

Comenity Direct Lowers All Rates By 10 Bps, Including High Yield Savings

pgroove_fan   |  
Comenity Direct High Yield Savings has fallen from 2.35% APY to 2.25% APY

All of their CD rates also fell by 10bps:

12 month, 2.30% APY (was 2.40%)
24 month, 2.35% APY (was 2.45%)
36 month, 2.40% APY (was 2.50%)
48 month, 2.45% APY (was 2.55%)
60 month, 2.50% APY (was 2.60%)

Comenity Direct Lowers All Rates, Including High Yield Savings

pgroove_fan   |  
Comenity Direct has lowered all of their CD rates:

12 month, 2.40% APY (was 2.50%)
24 month, 2.45% APY (was 2.55%)
36 month, 2.50% APY (was 2.60%)
48 month, 2.45% APY (was 2.65%)
60 month, 2.60% APY (was 2.70%)

Worse, at least for me, their High Yield savings fell from 2.45% to 2.35%.

Comenity Direct Drops All CD Rates By 15 Bps Or More

pgroove_fan   |  
Ouch, all CDs at Comenity Direct fall at least another 15 bps:

1 Year CD - 2.50% (2.65%)
2 Year CD - 2.55% (2.70%)
3 Year CD - 2.60% (2.75%)
4 Year CD - 2.65% (2.85%)
5 Year CD - 2.70% (2.95%)

Comenity Direct Drops all CD Rates by either 10 Or 15 Bps

pgroove_fan   |  
Comenity Direct drops 1, 2 and 3 year CDs by 15 bps, 4 and 5 year by 10 bps:

1 Year CD - 2.65% (2.80%)
2 Year CD - 2.70% (2.85%)
3 Year CD - 2.75% (2.90%)
4 Year CD - 2.85% (2.95%)
5 Year CD - 2.95% (3.05%)

Comenity Direct Rate Drops, Including 3 Bps On High Yield Ssavings

pgroove_fan   |  
Comenity Direct has further reduced most of their rates:

2 Year CD - 2.85% (2.88%)
3 Year CD - 2.90% (3.00%)
4 Year CD - 2.95% (3.05%)
5 Year CD - 3.05% (3.15%)

High Yield Savings - 2.45% (2.48%)

Comenity Direct Dropping CD Rates

WheelinDealin   |  
Looks like Comenity has lowered their CD rates. The 1-year APY is now 2.80% (I believe it used to be 2.88%), and the 2-year is now 2.88% APY (used to be 2.95% APY). I don't remember what the rates were on the 3, 4 and 5, but I believe those dropped too.

Rates
Skip to rates for:
Report an Issue

Always verify rates and promotions with the bank or credit union. We are not Comenity Direct; we are a rate comparison website and cannot provide official rates or promotions.

Comenity Direct Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.25%$100$10mHigh-Yield Savings Account

Comenity Direct CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.50%$1.5k$10m5-Year CD
2.45%$1.5k$10m4-Year CD
2.40%$1.5k$10m3-Year CD
2.35%$1.5k$10m2-Year CD
2.30%$1.5k$10m1-Year CD
Locations

Comenity Direct is an Internet only bank and does not have branch locations. Its headquarters is located at 1 Righter Parkway, # 100 - Wilmington, DE 19803

The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Contact [email protected] to report inaccurate info or to request offers be included in this website. We are not affiliated with the financial institutions included in this website.