Related Posts
Smooth Like Butter. Updated
Just opened a new savings account with Comenity. The process was painless and was accomplished via online within 5 minutes.Before opening I had a number of questions. I called the main number and after a short wait got a knowledgeable staff member who was able to answer all my questions. The website seems to function well and is pretty straight forward. After opening a account it is easy to send a secure message to the staff which in my experience also get answered in a timely manner. They credit deposits via ACH within 24 hrs. The savings rate is competitive and if everything goes smooth I plan on opening a CD within a few weeks. So far I am pleased with Comenity and I've used quite a few online banks.
UPDATE
Opened a CD in less than 5 minutes with a very competitive rate. Started earning interest immediately.
Excellent All Around Experience!
I recently opened a new online savings account with Comenity Direct and it has been an excellent all-around experience. I had heard of Comenity because of my Zales store card, so I decided to give them a try since I have always been happy with the service on my card. I was skeptical at first but I'm a believer now. I've had many online savings accounts over the years and this is among the best. Opening the account was easy and transfers have been fast, smooth, and post online quickly (with progress indicators). Interest was credited right away at the beginning of the month, and their rate is currently one the highest around. The website has a great and very informative layout which you can customize to your liking. You can even view the transactions on your linked accounts--a convenience I have never had before which saves me the trouble of logging in to multiple websites to view transactions. You can also request customer service through the website by simply writing a representative, and their responses are fast. Adding a beneficiary was a slight hassle which required a phone call. I wish this feature was available online, as it is with many other online savings account; however, it is also not an unusual inconvenience. Overall, I have zero complaints otherwise and wholeheartedly recommend this account to anyone who is either new or old to the online savings account scene.
2.48% Works For Me
opened two accounts. so far so good. no issues or complaints.
NO CUSTOMER SERVICE
Waited 13 minutes on hold, hung up
Called again another day waited 28 minutes
Tried the CHAT - haha will call back
Very regretful that I put my money here
Data as of Q1 2019
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 27499 |
| Year Established | 1989 |
| Employees | 643 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 3.59% |
| Return on Equity - YTD | 26.35% |
| Annual Interest Income | $792.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2019vs Q1 2018 | $13.17B$14.14B |
| Loans | Q1 2019vs Q1 2018 | $10.28B$10.76B |
| Deposits | Q1 2019vs Q1 2018 | $4.95B$5.16B |
| Equity Capital | Q1 2019vs Q1 2018 | $1.88B$1.81B |
| Loan Loss Allowance | Q1 2019vs Q1 2018 | $661.9MM$739.7MM |
| Unbacked Noncurrent Loans | Q1 2019vs Q1 2018 | $409.2MM$389.4MM |
| Real Estate Owned | Q1 2019vs Q1 2018 | $0$0 |
This section lists recent deals, promotions and rate changes submitted by our community within the past 90 days. Always verify official rates and promotions with the bank or credit union.
Comenity Direct Drops all CD Rates by either 10 Or 15 Bps
1 Year CD - 2.65% (2.80%)
2 Year CD - 2.70% (2.85%)
3 Year CD - 2.75% (2.90%)
4 Year CD - 2.85% (2.95%)
5 Year CD - 2.95% (3.05%)
Comenity Direct Rate Drops, Including 3 Bps On High Yield Ssavings
2 Year CD - 2.85% (2.88%)
3 Year CD - 2.90% (3.00%)
4 Year CD - 2.95% (3.05%)
5 Year CD - 3.05% (3.15%)
High Yield Savings - 2.45% (2.48%)
Comenity Direct Dropping CD Rates
Always verify rates and promotions with the bank or credit union. We are not Comenity Direct; we are a rate comparison website and cannot provide official rates or promotions.
Comenity Direct Savings Account Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.45% | $100 | $10m | High-Yield Savings Account |
Comenity Direct CD Rates
| APY | MIN | MAX | ACCOUNT NAME | VIEW DETAILS |
|---|---|---|---|---|
| 2.95% | $1.5k | $10m | 5-Year CD | |
| 2.85% | $1.5k | $10m | 4-Year CD | |
| 2.75% | $1.5k | $10m | 3-Year CD | |
| 2.70% | $1.5k | $10m | 2-Year CD | |
| 2.65% | $1.5k | $10m | 1-Year CD |
Comenity Direct is an Internet only bank and does not have branch locations. Its headquarters is located at 1 Righter Parkway, # 100 - Wilmington, DE 19803