Dime Community Bank (Dime) is a New York State-chartered trust company with over $12.7 billion in assets and number one deposit market share among community banks on Greater Long Island(1).
On February 1, 2021 Dime merged with BNB Bank uniting two iconic New York Community banks and creating the premier community-based business bank in our region.
Headquartered in Hauppauge, New York. The Bank has over 60 convenient branch locations spanning from Montauk to Manhattan and a long history of helping businesses and consumers in the communities we serve.
Dime is committed to providing exceptional service, the latest in technology and an experienced, dedicated team to help customers achieve their financial goals. The Bank offers a full range of products and services for businesses, consumers and municipalities. Dime’s rich tradition of involvement in the community includes supporting programs and initiatives that promote local business, the environment, education, healthcare, social services and the arts.
In addition, through its subsidiaries, Bridge Abstract and Dime Financial Services, Dime also offers title insurance services, financial planning and investment consultation.
¹ Aggregate deposit market share for Kings, Queens, Nassau & Suffolk counties for community banks less than $20 billion in assets.
Dime Community Bank.
Worst bank I have ever dealt with. The online banking app has been screwed up for a week now. It says password is incorrect. I changed the password and says password changed successfully but when I login it again says incorrect. My son also has same problem so it's the app. Contacted customer service who advised account isn't locked so nothing they can do. Went to the branch and I was told yeah they are having technical issues nothing they can do. Meanwhile I can't use some apps I have linked to it or zelle. Worst of all nothing has come from the bank in the for of an explanation or apology for the inconvenience. NOTHING! Just left hanging and waiting it out until they get around to fixing the issue.
No Beneficiaries On Checking Accounts?
I was told that there is no option to add POD beneficiaries on checking accounts. This makes no sense to me, why would a bank want to incur costs of dealing with probate courts when it is so easy to avoid it?
Nothing Could Be WORSE!
It is true! It is NOT A BANK! NOTHING COULD BE WORSE- RUN AWAY BEFORE HARD-MADE MONEY GONE FROM YOUR ACCOUNT AND YOUR REPUTATION IS DESTROYED! Customers are not any value here! The online banking is a joke - transactions set up to have horrible mistake on expense of the customers. It is NOBODY TO COMPLAIN!!! SIMPLE RUTINE verifications may take 20 minutes and expose your entire life! This "bank" clearly knows how to mistreat vulnerable, disabled and elderly customers by enforcing "learned helplessness," disregarding your rights and destroying your ability to pay bills. Becoming this "bank" "customer-victim" may cause you psychological and than physical trauma and serious financial problems. I wish I never came to such merciless hands! . Real Bank must have ethics, be honest, helpful and reasonable, reliable and of course NOT TO TAKE ADVANTIGE OF YOU! It is sarcastic joke that it is "COMMUNITY" "BANK" - nothing about community or quality of bank you will find here! They will destroy you so easily and as much as they can if you naively trust them your money and your life!
Outrageous Victimization
It is NOT A BANK! NOTHING COULD BE WORSE- RUN AWAY BEFORE YOUR HARD-MADE MONEY ARE GONE FROM YOUR ACCOUNT AND YOUR REPUTATION IS DESTROYED! Customers are not any value here! The online banking is a joke - transactions set up to have the most horrible mistakes on the expense of the customers. It is NOBODY TO COMPLAIN!!! SIMPLE RUTINE verifications may take 20 minutes and dangerously expose your entire life! This "bank" clearly knows how to mistreat vulnerable, disabled and elderly customers by enforcing "learned helplessness," disregarding your rights and destroying your ability to pay bills. Becoming this "bank" "customer-victim" may cause you psychological and than physical trauma and serious financial problems. I wish I never came to such merciless hands! The Real Bank must have ethics, be honest, helpful and reasonable, reliable and of course NOT TO TAKE ADVANTAGE OF YOU! It is a sarcastic joke that it is "COMMUNITY" "BANK" - nothing about community or quality of bank you will find here! They will destroy you so easily and as much as they can if you naively trust this "bank" your money and your life!
Simply Not A Bank
We have been with Dime Bank for about 20 years It was never a good bank for business Online banking is mostly either down or giving errors
The branch is changing employees and managers all the time
They recently merged with the BNB bank
Online banking turned to be worse
I made contact with the CEO always and the outcome was always lame or no results It is clear that the problem is the head of the company We will be switching all of our accounts to another real bank soon since we do not see any improvement Two days with no online banking and counting right now You can't consolidate, see payments or transfer money A real shame
Data as of Q1 2025
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 6976 |
| Year Established | 1909 |
| Employees | 902 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.72% |
| Return on Equity - YTD | 6.41% |
| Annual Interest Income | $161.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2025vs Q1 2024 | $14.09B$13.47B |
| Loans | Q1 2025vs Q1 2024 | $10.78B$10.7B |
| Deposits | Q1 2025vs Q1 2024 | $11.69B$10.92B |
| Equity Capital | Q1 2025vs Q1 2024 | $1.6B$1.41B |
| Loan Loss Allowance | Q1 2025vs Q1 2024 | $90.5MM$76.1MM |
| Unbacked Noncurrent Loans | Q1 2025vs Q1 2024 | $57MM$33.4MM |
| Real Estate Owned | Q1 2025vs Q1 2024 | $0$0 |
