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Overview / Commentary
7 West 51st Street
New York, NY 10019

E-LOAN is a nationwide financial services company that is dedicated to providing consumers with a simple, easy and open way to obtain high yield savings accounts and CDs. Their web site also provides access to several preferred, nationally recognized lending partners that may be able to assist you in obtaining a loan that meets your financial needs.

Related Posts

Concerns about E-LOAN’s Connection with Puerto Rico - 8/21/2015

With the news about the Puerto Rican government defaulting on its debt, there are concerns about opening an account at a bank with Puerto Rican connections. Here are two basic reasons why I’m not concerned.

What's Behind E-Loan's Top CD Rates? - 8/7/2015

Another worthwhile read from Bankaholic's Sabrina Karl; in particular: So what about the negative financial news coming out of Puerto Rico? Could it have anything to do with E-Loan’s sudden push to garner large amounts of U.S. deposits? Is it a warning sign that, like Puerto Rico’s government, Popular is in financial straits? The answer to both questions is “No.”  Read more.

E-LOAN.com Is the New CD Rate Leader - 8/2/2015

E-LOAN.com raised CD rates yesterday: 1-year CD (1.30% APY), 18-month CD (1.35% APY), 3-year CD (1.85% APY), 4-year CD (2.00% APY), and 5-year CD (2.45% APY).

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Reviews (8)


Posted by: arlen4 | Nov 17, 2015

Recently purchased two large 5-year CD-s (2.45% APY). The experience has been fantastic!!! Look forward to doing more business with this bank.

Beware Problems With Interest And Cashout

Posted by: pua | Jan 1, 2016

E-Loan allows only one external account for transferring money in or out of E-Loan; AND you can only change the external account after 60 days and after you have verified trial deposits. E-Loan also does not allow any external bank to pull or push money from or to E-Loan. And when you open a CD you must specify whether the interest will accumulate or will be paid monthly to the external account; and you cannot change that decision for the entire term of the CD. So when an E-Loan CD is nearing maturity you must consider carefully where to send the principal; it would not be easy to use it to open another CD at a different bank.

Opened 5 Yrs CD

Posted by: Ds Singh | Dec 15, 2015

I opened 5 Yrs CD. and the customer service took 2 weeks to Varify my personal information and then it took them 3 weeks to link with the external account. I e mail them, spoke on phone with them 3 times and
no varification amount was deposited. When i called them again they had cancelled my application for no reason. Total time it took one month and my account still was not opened. Horrible service, and i had
horrible experience. I WILL NOT OPEN AN ACCOUNT WITH THIS BANK. I am extremely unsatisified with their experience and their service.

2 Year Penalty Fee On 5 Year CD

That's criminal. And does that imply if you leave after one year, they will go after your principle as well?

That Extra .20% Is A Painful Proposition

Posted by: enduser | Oct 29, 2015

I guess these crooks want to make sure you don't even think for a moment about cashing out early. Stick with the 2.25% offered by others with a 6 month penalty instead. That extra .20% offered cuts heavily into your principal. 24.5 Month penalty is absolutely insane.

A Big Thank You

Posted by: Lily Merz | Feb 17, 2016

I was seriously considering getting a CD from this bank but now thanks to you people who were kind enough to write a review I am staying far away from this bank as possible.
Thank you kind people who took the time to write these informative Reviews

Terrible Website, Other Gotchas

Posted by: jfreund | Mar 5, 2016

Their website is a disaster.

Let's start with their login page. The eloan SSL certificate is not secure, so no https connection. Their "Remember this computer" feature doesn't work, so each time you login, you need to go through a 2 step authentication (phone, text, or email). In most cases, 1 or 2 of those methods are also broken, so I usually have to use the phone call (wasting an extra minute) every time I login. Once you login, the website usually gets confused and requires you to re-login after clicking a few links within the site, and if you try to open another account while already logged in, it often asks you to create another new account.

For a bank to have so many technical problems just with their login routines, which are the most widely used and security dependent feature does not inspire much confidence in the company that's managing my life savings.

It's also a little nerve racking when their login page doesn't work on the weekend, and their eloan customer service redirects to the voicemail of an institution called: "Popular Community Bank" which was never mentioned in any of their material.

AVOID At All Costs! & There Are Plenty!

This company (E-Loan) is the worst I've ever dealt with (and that's saying a lot). It's an online only company and 99% of the time - it takes multiple attempts and a phone call - only during business hours - to get logged on. I have filed complaints with the BBB and the Consumer Financial Protection Agency and still cannot get my issues resolved. The attractive interest rates are NOT WORTH THE HASSLE that dealing with this company presents. I would I would recommend using any other bank. My advice is: DO NOT DEAL WITH THIS COMPANY!

To answer the question asked above: YES - they will take your deposit. I believe they are a FRAUD and I'm hoping to prove it.


Health Grade Components

FDIC Certificate #34967
Year Established1999
Primary RegulatorFED
Profit Margin
Return on Assets - YTD9.16%
Return on Equity - YTD37.91%
Annual Interest Income$265.7MM
Assets and Liabilities
AssetsQ4 2015vs Q4 2014$7.78B$5.50B
LoansQ4 2015vs Q4 2014$4.74B$3.46B
DepositsQ4 2015vs Q4 2014$5.28B$3.46B
Equity CapitalQ4 2015vs Q4 2014$1.80B$1.37B
Loan Loss AllowanceQ4 2015vs Q4 2014$33.0MM$30.6MM
Unbacked Noncurrent LoansQ4 2015vs Q4 2014$95.6MM$36.0MM
Real Estate OwnedQ4 2015vs Q4 2014$3.7MM$16.4MM
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Always verify rates and promotions with the bank or credit union. We are not E-LOAN.com; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

E-LOAN.com Savings Account Rates

0.40%*$100k*-Savings Plus
OTHER TIERS: 0.20% $5k - $10k | 0.25% $10k - $25k | 0.30% $25k - $50k | 0.35% $50k - $100k

E-LOAN.com CD Rates

2.10%$10k-5 Year CD
1.75%$10k-3 Year CD
1.75%$10k-4 Year CD
1.55%$10k-6 Year CD
1.50%$10k-2 Year CD
1.35%$10k-18 Month CD
1.26%$10k-1 Year CD
0.85%$10k-6 Month CD
0.45%$10k-9 Month CD
0.25%$10k-3 Month CD
0.05%$10k-1 Month CD
0.05%$10k-2 Month CD

E-LOAN.com is an Internet only bank and does not have branch locations. Its headquarters is located at 7 West 51st Street - New York, NY 10019