Merged/Acquired

Essex Bank


Overview / Commentary
804-419-4329
9954 Mayland Drive
Richmond, VA 23233

Essex Bank is no longer doing business under that name because it has been merged or acquired. See the successor institution United Bank (VA).

Reviews (3)

Excellent Service

Posted by: |

I have been a customer since 2013 and have found every encounter to be positive: staff contacts and surroundings have been pleasant, positive events. I agree that the online stuff is not smooth so I avoid it and visit the bank personally. Staff have been extremely helpful at every level, and I have already recommended to friends who live near a branch.

Poor Online Experience

Posted by: |

We have been Essex customers/account holders since they acquired Bank of Goochland. The online experience is very clunky. Our son has had an adult account for over a year and he still cannot set up an online account. We tried again tonight, and the web page returned "service not available." The IT department is abysmal and has never improved. The number of frustrations and let downs have far outnumbered the "home town" benefits of this bank. Cannot recommend.

WORST BANK! I RATHER USE A PREPAID DEBIT CARD

No one answers the customer service number when you need help! No one contacts you back when you leave messages! Their direct deposit processing is late, you won't get paid on your payday! The bank is VERY inconvenient, VERY limited in their banking options and VERY misleading! I would discourage my worst enemy from banking here, because NO ONE deserves this type of amateur and incompetent handling of their money!



Health

We do not have health information for Essex Bank, because it is no longer an operational bank.

Rates

Sorry, we do not have rate data for Essex Bank.

Locations

Sorry, but we do not have location data for Essex Bank. Its headquarters is located at 9954 Mayland Drive - Richmond, VA 23233

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