Fairwinds Credit Union is headquartered in Orlando and is the 5th largest credit union in the state of Florida. It is also the 86th largest credit union in the nation. It was established in 1949 and as of June of 2024, it had grown to 573 employees and 231,162 members at 33 locations. Fairwinds Credit Union has a B+ health rating.
Field of Membership Restrictions
FAIRWINDS is open to anyone anywhere.
See current membership details
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AVOID AT ALL COSTS
Horrible customer service. My wife set up an account, confirmed mailing address for the card several times, and they still got it wrong and sent the card somewhere undeliverable - all without telling us! When calling after the 7-10 day timeframe was over, they said they could send another card in another 7-10 days. Meanwhile, our deposited money is being held hostage until they decide to send the card. If you cannot trust a credit union to get your address right, should you trust them with your hard-earned cash? We will be closing this account as soon as possible and never looking back.
Scam Alert
Fairwinds opened accounts that I did not approve and stole funds out of my primary account. They have refused to respond and I'm now having to file complaints with govt agencies to rectify the situation
DO NOT OPEN A FAIRWINDS ACCOUNT!!!!
DO NOT OPEN A FAIRWINDS ACCOUNT!!!! We have learned the hard way. We moved to the area over the summer. Opened a JOINT account with my wife doing the paperwork. Because of that, I CANNOT get statements online, get ANYTHING with my name on it (which I need to apply for a mortgage and other financing) or get ANYWHERE with them. Their solution is to go in person, open a NEW joint account, close the old one. So now my wife has the same issue I have. This is the most stone age bank I've ever seen, and I dont think they even realize it. JUST STAY AWAY
Mortgage Loan Bait And Switch
Beware if you get a home loan with them. They will not honor their mortgage rate lock agreement and lie to get out of it. They showed inexperience throughout the whole closing process, including being unfamiliar with different asset sources (ie bonds) and demanding an appraisal before the actual inspection is complete. They also lied about not needing to be a member of the credit union to get a loan with them.
My realtor and the seller's realtor in their 30 years of combined experience said that they had never dealt with a lender like this one.
Fortunately many other lenders offer better customer service and competitive rates so I didn't need them after all. I'm glad they showed their true colors before I closed with my house.
Data as of Q2 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| NCUA # | 68417 |
| Year Chartered | 1949 |
| Employees | 573 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.03% |
| Return on Equity - YTD | 15.44% |
| Annual Interest Income | $89.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $4.72B$4.46B |
| Loans | Q2 2024vs Q2 2023 | $3.06B$2.77B |
| Deposits | Q2 2024vs Q2 2023 | $4.17B$4.1B |
| Equity Capital | Q2 2024vs Q2 2023 | $314.8MM$260.3MM |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $18.6MM$16.7MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $9.5MM$4.2MM |
| Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |
