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1311 Carolina Avenue
Washington, NC 27889

First South Bank (NC) is headquartered in Washington and is the 16th largest bank in the state of North Carolina. It is also the 739th largest bank in the nation. It was established in 1902 and as of December of 2016, it had grown to 291 employees at 30 locations. First South Bank (NC) has an A health rating.

Reviews (5)

Disgusted With This Bank

I'm just disgusted with this bank I've been waiting about three weeks for a pin to activate my card and on top of that you can't even go to the teller to take your own money out without a pin number this is crazy I feel like my money is being held hostage as soon as this pin comes whenever it does in closing this account I wouldn't recommend this bank at all

Horriable Bank Changing Banks

Posted by: Leta Hatch | Jul 4, 2016

Open account 4 years ago first South was a great bank here lately they gone to crap they erase stuff off my statments paid a bill it cleared through 3 days later money back in my account like transaction was never made this bank gone down hill changing banks stay away from this bank it's not worth the headache

First South Bank

Posted by: LMoore14 | Dec 19, 2014

First South purchased 6 branches from B of A. We were of course promised many things of which none have been fulfilled. My ATM card does not work as it can not be activated, my direct deposits would transition automatically have failed and online banking is in the stone age. To make matters worse customer service by phone is only open M-F 8-7 pm.

First South Bank

First off don't like the new set up. I like being able to call and activate a card, not have to jump through hoops to do it. I don't want to change a password every 90 days either, which I have found out you get this with this bank. Their automated system is a joke I do not want to leave a message and have my bank get back to me. You cannot pick out your own PIN. So far I am not impressed with this bank and prefer BOA a lot better. If I called BOA I got someone to help right away, and having access to my card was easy.

Customer Service

The First South Bank location in Washington, NC are people who do not want to help the customer! We will never have another mortgage with this bank. BB & T 's are customer oriented and assist the customer with what ever they need. I have never called a BB & T branch and been told to contact another branch. This branch needs to take a course in assisting the customer !


Health Grade Components

FDIC Certificate #31084
Year Established1902
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.77%
Return on Equity - YTD7.82%
Annual Interest Income$36.3MM
Assets and Liabilities
AssetsQ4 2016vs Q4 2015$990.4MM$945.7MM
LoansQ4 2016vs Q4 2015$697.1MM$603.1MM
DepositsQ4 2016vs Q4 2015$872.5MM$812.0MM
Equity CapitalQ4 2016vs Q4 2015$96.2MM$91.8MM
Loan Loss AllowanceQ4 2016vs Q4 2015$8.7MM$7.9MM
Unbacked Noncurrent LoansQ4 2016vs Q4 2015$3.0MM$3.3MM
Real Estate OwnedQ4 2016vs Q4 2015$3.2MM$6.1MM

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First South Bank (NC) has 28 locations. Click to view all First South Bank (NC) locations.