First South Financial is headquartered in Bartlett and is the 11th largest credit union in the state of Tennessee. It is also the 554th largest credit union in the nation. It was established in 1957 and as of June of 2024, it had grown to 129 employees and 72,386 members at 16 locations. First South Financial's CD rates are 3X the national average, and it has an A health rating.
Field of Membership Restrictions
Membership in First South Financial Credit Union is open to those who live, work, worship, or attend school in the Memphis Metropolitan Statistical Area (Shelby, Fayette, Tipton Counties (TN); Crittenden County (AR); and DeSoto, Marshall, Tate, Tunica Counties (MS)), and the Tennessee counties of Dyer, and Madison. Specific census tracts in the Tennessee counties of Carrol, Chester, Crockett, Dyer, Gibson, Hardeman, Haywood, Henderson, Henry, Lake, Lauderdale, McNairy, Obion, and Weakly also qualify for membership.
See current membership details
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Excellent Financial Institution
First South Financial is a shining example of professionalism, commitment to community, and customer service. Their products are fantastic! When every other bank is paying pennies for their savings and checking accounts, First South is paying 6.25%! They also have good loan rates and terms and were my first choice when I was looking for a mortgage lender.
I always feel valued and respected when I interact with the staff either in the branch or over the phone. They treat me like matter and that’s the kind of customer experience that makes First South special.
Update On Review
I am happy to report that I was able to reach an amicable agreement.
Warning Credit Union Will Steal Your Money
Help needed! ASAP, I have cared for peoople in the tri-state area since the COVID pandemic. I am a front-line Registered Nurse serving those that have served us. The United States Government currently has various loan repayment options available for healthcare workers. I transposed my account number at the credit union. I reached out to the credit union explained the mistake.
Multiple bank reps stated the money would be sent back to the issuer. Every morning I reached out to the bank. Only to have my money placed into my account then removed by bank's risk management. The credit union deposited a portion of the check then stated the other money was deposited into someone's account. It's my fault by law the credit union does not have to replace the funds. I want every person banking with a credit union to know the difference in financial institutions. There are Federal regulated and state regulated credit unions. Your money is protected with a Federal credit union. But a state regulated credit union has a different set of rules. A Tennessee regulated credit union took my funds. And will not replace the money. The bank stated I need to get a lawyer and go sue the people who spent the money. Everyone beware of shady business practices. Put your money in a Federal insured credit union. First South credit union is a Tennessee regulated credit union, don't make the mistake putting your in money here. First South has not sent me any information. Be very aware
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 68084 |
| Year Chartered | 1957 |
| Employees | 129 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 2.64% |
| Return on Equity - YTD | 9.23% |
| Annual Interest Income | $18.4MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q2 2024vs Q2 2023 | $766MM$768.2MM |
| Loans | Q2 2024vs Q2 2023 | $524.2MM$488.1MM |
| Deposits | Q2 2024vs Q2 2023 | $532.6MM$550.4MM |
| Equity Capital | Q2 2024vs Q2 2023 | $220.2MM$202.3MM |
| Loan Loss Allowance | Q2 2024vs Q2 2023 | $37MM$30.6MM |
| Unbacked Noncurrent Loans | Q2 2024vs Q2 2023 | $2MM$905K |
| Real Estate Owned | Q2 2024vs Q2 2023 | $0$0 |
