GS Bank (Goldman Sachs Bank USA) is the 15th largest bank in the nation. It was established in 1990 and as of September of 2016, it had grown to 802 employees. GS Bank (Goldman Sachs Bank USA) has an A+ health rating.
I set up an online savings account for my son. The process to transfer money over from another institution was easy and secure. I love the interest rates!! His account doesn't draw a lot of interest, but it is so much better than the previous account that was getting 0.01% APY per month. It was really easy to add a new account when our youngest son was born. When I log in, the account overview is super easy to read. I can see both accounts at the same time. I highly recommend this bank for savings accounts. I will keep them in mind for any new accounts I will need in the future.
I have this account because GS took over my GE Capital Bank account. The interest rate, which is very good compared to most online savings banks, is the same, at least for the first month, as it was with GE. But what has me ready to bail is their privacy and 'information sharing' policy. With GE Bank, they simply did not share your information with third-parties for marketing purposes. With GS Bank, they share everything with everyone. And for me to opt-out of sharing, they apparently want to make that as difficult as possible. There's no place online to do so, or an 800 number, as is the case with most companies. I need to complete a form and mail it in to them. My big fat welcome package didn't even include an addressed envelope for me to return it with. My guess is that they want to make it difficult enough that a percentage of customers with either miss it, or not want to be bothered. Yes, I'm going to send mine in. But it tells me a lot about the culture and mindset of GS Bank, which is why it's likely I'll be transferring my funds to another bank soon.
I'm an Ally customer but always willing to take advantage of a better rate so I opened an account with GSBank. I made some errors setting up the account so I had to call customer service. My errors were corrected BUT C/S DOES have problems:
1) One time I was hung up on while waiting for a rep
2) C/S not 24/7 like Ally
3) No estimated wait time
There's a BIG problem with the site, IMHO, as there is NO available balance value in the data displayed for your account. Initially I transferred in $30 as a test. Account balance showed as $30 but attempts to withdraw $25 or $15 failed. When queried, C/S said funds become available after 5 business days. No way to know that from info available on the site.
Tried to Open and On line savings Acct at GS , spent the 15 minutes typing everything for joint acct , then pass words , then secret names on and on.
Hit enter then I got we cannot open an account. , basically got rejected but no one can tell me why , did I enter something wrong or what .
Customer Service Rep said try Monday , I said you mean re enter everything without knowing where the error was or why ? They said yes.
Been married 39 years , same house for 17 , etc , just trying to open a simple savings account . But this system of rejecting without giving you a chance to fix is crazy . You have no idea how to fix.
|FDIC Certificate #||33124|
|Return on Assets - YTD||0.97%|
|Return on Equity - YTD||6.14%|
|Annual Interest Income||$1.98B|
|Assets and Liabilities|
|Assets||Q3 2016vs Q3 2015||$158.4B$127.6B|
|Loans||Q3 2016vs Q3 2015||$47.83B$47.11B|
|Deposits||Q3 2016vs Q3 2015||$111.5B$80.73B|
|Equity Capital||Q3 2016vs Q3 2015||$24.26B$22.68B|
|Loan Loss Allowance||Q3 2016vs Q3 2015||$218.0MM$158.0MM|
|Unbacked Noncurrent Loans||Q3 2016vs Q3 2015||$232.0MM$64.0MM|
|Real Estate Owned||Q3 2016vs Q3 2015||$11.0MM$0|
Rates for GS Bank (Goldman Sachs Bank USA) are currently being reviewed.
GS Bank (Goldman Sachs Bank USA) is an Internet only bank and does not have branch locations. Its headquarters is located at 200 West Street - New York, NY 10282