Houston Metropolitan Federal Credit Union
Field of Membership Restrictions
Membership is open to those who live, work, worship or attend school in select areas of Houston, Texas.
See current membership details
Star Customer Serivice
I am very pleased with the customer service for this credit union. When ever I contact them I receive star customer service. There was a time when my card had expired and I needed a new check card I contacted them and the customer service person was very polite in getting me my new card in a quick and timely manner. There was another time when I did not see my deposit shown in my balance and I needed an explanation why my funds were not available and the customer service representative was very kind in explaining the process of making a deposit and funds availability. I had another experience where I need to go into the location to make a deposit. The lines were short and I was seen very quickly by the customer service representatives.
Data as of Q1 2022
Health Grade Components
| Overall | |
|---|---|
| NCUA # | 61457 |
| Year Chartered | 1929 |
| Employees | 76 |
| Primary Regulator | |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.62% |
| Return on Equity - YTD | 6.85% |
| Annual Interest Income | $2.0MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q1 2022vs Q1 2021 | $203.3MM$134.2MM |
| Loans | Q1 2022vs Q1 2021 | $148.0MM$100.9MM |
| Deposits | Q1 2022vs Q1 2021 | $182.3MM$124.0MM |
| Equity Capital | Q1 2022vs Q1 2021 | $18.3MM$9.5MM |
| Loan Loss Allowance | Q1 2022vs Q1 2021 | $836.00K$706.00K |
| Unbacked Noncurrent Loans | Q1 2022vs Q1 2021 | $1.6MM$469.00K |
| Real Estate Owned | Q1 2022vs Q1 2021 | $0$0 |