I have liked working with this bank the far. I started using this bank when I moved to Vermont about 2 and a half years ago. This bank is the only bank within walking distance for me, and most of the town I live in. It is very accessible and I never have issues with parking. The hours of the bank are like most general bank hours. This bank also has a 24 hour ATM which is very convenient. The ATM is also indoors so I feel safe when going to take money out at night by myself. The Staff at the bank is very nice and welcoming. They are willing to answer any questions I have and help me in any way I need. They also have a Kuerig machine, pens, and little note pads which are nice pick me ups when you go to the bank. The only issue I have with this bank is the online portion of it. I always have trouble logging in and they always need so much information every time I get locked out. Other then that I have been very pleased with my time at Lake Sunapee Bank.
I had a rather frustrating experience when I banked at this institution. I pretty much had to bank here as it was the only option in my small town. My other bank (Bank of America) was located over 1/2 hour away. The customer service at Lake Sunapee bank was always excellent - most of the people who worked there were townspeople whom I knew, and our interactions were always pleasant. However, I frequently encountered issues such as: ATM machine constantly being down, ridiculous monthly fees, and a website that was impossible to use. I couldn't even access my bank account information 24/7 online! I ended up shutting down and opening accounts here two separate times due to my frustrations. I like the idea of banking with local credit unions, so this was a very disappointing experience. I would be willing to give another local institution another chance, but my experience at Lake Sunapee Bank left a bad taste in my mouth.
I was with this bank for 4+ years because of the location of my school. I never should have joined; never had anything but trouble. The communication is horrible, and I've never felt anything except confused and left out with this bank.
I've been lied to and deceived throughout most of my time there. Finally, I graduated and closed the account.
|FDIC Certificate #||11971|
|Return on Assets - YTD||0.95%|
|Return on Equity - YTD||8.78%|
|Annual Interest Income||$85.9MM|
|Assets and Liabilities|
|Assets||Q3 2017vs Q3 2016||$3.47B$1.72B|
|Loans||Q3 2017vs Q3 2016||$2.42B$1.08B|
|Deposits||Q3 2017vs Q3 2016||$2.28B$1.03B|
|Equity Capital||Q3 2017vs Q3 2016||$389.6MM$166.0MM|
|Loan Loss Allowance||Q3 2017vs Q3 2016||$12.0MM$10.1MM|
|Unbacked Noncurrent Loans||Q3 2017vs Q3 2016||$7.0MM$5.9MM|
|Real Estate Owned||Q3 2017vs Q3 2016||$122.00K$189.00K|
Sorry, we do not have rate data for Lake Sunapee Bank.