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800-310-6356
9 Main Street
Newport, NH 03773
Reviews (4)

Review of Lake Sunapee Bank

Posted by: MCasey | Jul 27, 2016

I have liked working with this bank the far. I started using this bank when I moved to Vermont about 2 and a half years ago. This bank is the only bank within walking distance for me, and most of the town I live in. It is very accessible and I never have issues with parking. The hours of the bank are like most general bank hours. This bank also has a 24 hour ATM which is very convenient. The ATM is also indoors so I feel safe when going to take money out at night by myself. The Staff at the bank is very nice and welcoming. They are willing to answer any questions I have and help me in any way I need. They also have a Kuerig machine, pens, and little note pads which are nice pick me ups when you go to the bank. The only issue I have with this bank is the online portion of it. I always have trouble logging in and they always need so much information every time I get locked out. Other then that I have been very pleased with my time at Lake Sunapee Bank.

Frustrating Experience

I had a rather frustrating experience when I banked at this institution. I pretty much had to bank here as it was the only option in my small town. My other bank (Bank of America) was located over 1/2 hour away. The customer service at Lake Sunapee bank was always excellent - most of the people who worked there were townspeople whom I knew, and our interactions were always pleasant. However, I frequently encountered issues such as: ATM machine constantly being down, ridiculous monthly fees, and a website that was impossible to use. I couldn't even access my bank account information 24/7 online! I ended up shutting down and opening accounts here two separate times due to my frustrations. I like the idea of banking with local credit unions, so this was a very disappointing experience. I would be willing to give another local institution another chance, but my experience at Lake Sunapee Bank left a bad taste in my mouth.

LSB Is NFG

Posted by: RNBVTUser | Nov 18, 2013

LSB took over my local RNB and left me without access to my money during the change over. They are wasteful and negligent of their customers. I am finding a new bank.

Horrible, Horrible.

Posted by: Anonymous | Aug 1, 2011

I was with this bank for 4+ years because of the location of my school. I never should have joined; never had anything but trouble. The communication is horrible, and I've never felt anything except confused and left out with this bank.

I've been lied to and deceived throughout most of my time there. Finally, I graduated and closed the account.



Health
A+

Health Grade Components

Overall
FDIC Certificate #11971
Year Established1887
Employees422
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.95%
Return on Equity - YTD8.78%
Annual Interest Income$85.9MM
Assets and Liabilities
AssetsQ3 2017vs Q3 2016$3.47B$1.72B
LoansQ3 2017vs Q3 2016$2.42B$1.08B
DepositsQ3 2017vs Q3 2016$2.28B$1.03B
Equity CapitalQ3 2017vs Q3 2016$389.6MM$166.0MM
Loan Loss AllowanceQ3 2017vs Q3 2016$12.0MM$10.1MM
Unbacked Noncurrent LoansQ3 2017vs Q3 2016$7.0MM$5.9MM
Real Estate OwnedQ3 2017vs Q3 2016$122.00K$189.00K
Rates

Sorry, we do not have rate data for Lake Sunapee Bank.

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