Malvern Bank (PA)


Great Rates, Products, And People!

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It’s great to deal with people and not need to deal with robots. Overall the staff seem friendly and knowledgeable.

They have great rates on deposits and also loans.

Nothing At Malvern Bank Has Changed

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I came here to write a review on Malvern Bank customer service and realized someone beat me to it, 3 year’s ago. Nothing has changed. I am having issues with the Card Valet App for a week now. After three emails and two phone calls I am nowhere on getting support. No one understands it and one group refers you to another group until you circle back to the original contact. They make promises someone will get back to you that go unfulfilled. I am hopeful the new owners will clean house, get rid of the useless dead wood, and create an institution that actually lives up to its motto, “Beyond Your Expectations”. At this point the organization functions “Below all reasonable expectations”.

Horrible, Horrible Bank

By chance I came across these other reviews of the Malvern Bank, and I was not at all surprised. I have not done business with any bank as horrendous as this one. Forget about contacting Bank President by letter, etc. - all correspondence ignored. Staff in local branches not knowledgeable; wait times, horrendous, customer service non-existent. If you are foolish enough not to believe everything that has been written here, go and find out for yourself. I have a feeling you might just want to add another negative review to the growing list here.

IRA Staff Are Horrible- Don't Know What They Are Doing

Tried to take my minimum distribution from an inherited IRA. Took 2 trips to bank, 2 phone calls and they still got it wrong. Issued an incorrect 2099R. Very frustrating. Woman I dealt with knew less than me and I don't work for a bank. They are going to lose me as a customer as I am withdrawing my money.

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Health

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Rates

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Locations


Malvern Bank (PA) Locations
100 West King Street Branch100 West King StreetMalvern, PA 19355
Rt 23 & 100 Branch1000 Ridge RoadPottstown, PA 19465
Malvern Federal Savings Bank42 E Lancaster AvePaoli, PA 19301
West Uwchlan Avenue Branch537 West Uwchlan AvenueDowningtown, PA 19335
Lancaster Ave Branch650 Lancaster AveBerwyn, PA 19312

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