Merchants Bank of Indiana is headquartered in Carmel and is the 3rd largest bank in the state of Indiana. It is also the 169th largest bank in the nation. It was established in 1923 and as of March of 2022, it had grown to 469 employees at 6 locations. Merchants Bank of Indiana's money market rates are 5X the national average, and it has an A health rating.
• No credit check, only ChexSystems for opening a money market account
• $15 incoming wire fee is reimbursed the next business day
• Personal phone call from a CSR to confirm information in online application
• No issue with a joint account initiated online
I am sharing my experience in setting up a Money Market Account at Merchants Bank of Indiana.
I attempted to complete the online application multiple times yesterday and was unable to get past the step where I entered my personal information. Finally, I received a popup saying to contact the bank.
This morning, I called the Carmel Midtown branch and spoke with Cathy. She suggested that I try completing the online application without specifying I wanted a joint account. This did not work, so I called her back and she sent me a secure message with profile forms to complete. We completed the profile forms and attached copies of our drivers’ licenses, and sent back via secure message.
Within a few hours, I received a call from Madison. Madison apologized for the misinformation I had received from the branch office, and explained that my application had not processed because of a problem with my license information. Also, that the application had to be completed online and that I must wait 48 hours before trying again. Madison had to put me on hold, but Jessica came on the phone to help me. It was agreed that I could call in two days and either Madison or Jessica would attempt to walk me through the online application.
After my conversation with Madison and Jessica, I sent an email to Cathy asking that she forward the information I had sent her to Madison and Jessica. I received a prompt email reply saying that she would take care of it.
I was set to wait two days to setup the account, but I got a voice mail from Cathy saying that Matt would be sending me emails that would provide a link to sign the account application using DocuSign. Shortly thereafter we received two emails from Matt, and my wife and I provided our electronic signatures.
I sent an email to Matt and he called me to confirm the account had been setup. On the same day I first called them.
While it would have been nice to just submit the online application and have the account setup, I was delighted to see that there were real people at Merchants Bank of Indiana that cared about helping me.
If I find out any additional information worth sharing as I get things setup, I will share in a future post.
|FDIC Certificate #||8056|
|Return on Assets - YTD||1.97%|
|Return on Equity - YTD||17.97%|
|Annual Interest Income||$73.8MM|
|Assets and Liabilities|
|Assets||Q1 2022vs Q1 2021||$9.36B$9.45B|
|Loans||Q1 2022vs Q1 2021||$8.36B$8.67B|
|Deposits||Q1 2022vs Q1 2021||$7.28B$7.92B|
|Equity Capital||Q1 2022vs Q1 2021||$1.13B$922.1MM|
|Loan Loss Allowance||Q1 2022vs Q1 2021||$31.1MM$28.4MM|
|Unbacked Noncurrent Loans||Q1 2022vs Q1 2021||$4.1MM$3.9MM|
|Real Estate Owned||Q1 2022vs Q1 2021||$520.00K$0|
Always verify rates and promotions with the bank or credit union. We are not Merchants Bank of Indiana; we are a rate comparison website and cannot provide official rates or promotions.
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|2.28%||-||-||Money Market Account|
|APY||MIN||MAX||ACCOUNT NAME||VIEW DETAILS|
|2.79%||$1k||-||12 Month Flex Index CD|
|2.79%||$1k||-||24 Month Flex Index CD|
|2.79%||$1k||-||36 Month Flex Index CD|
|2.17%||$1k||-||36 Month CD|
|2.12%||$1k||-||30 Month CD|
|2.07%||$1k||-||24 Month CD|
|2.02%||$1k||-||18 Month CD|
|1.92%||$1k||-||12 Month CD|
|1.87%||$1k||-||1 Month CD|
|1.87%||$1k||-||3 Month CD|
|1.87%||$1k||-||6 Month CD|
|Merchants Bank of Indiana Locations|
|Indianapolis Bank Branch||3737 East 96th Street||Indianapolis, IN 46240|
|Spartanburg Branch||6880 South Arba Pike||Lynn, IN 47355|
|Merchants Bank Of Indiana||410 Monon Blvd||Carmel, IN 46032|
|Merchants Bank Of Indiana Carmel Office Branch||11590 North Meridian Street||Carmel, IN 46032|
|Lynn Branch||201 South Main Street||Lynn, IN 47355|
|Merchants Bank Of Indiana - The Rich||701 E Main St||Richmond, IN 47374|