Merchants Bank of Indiana


Overview / Commentary
317-324-4660
410 Monon Blvd.
Carmel, IN 46032

Merchants Bank of Indiana is headquartered in Carmel and is the 3rd largest bank in the state of Indiana. It is also the 169th largest bank in the nation. It was established in 1923 and as of March of 2022, it had grown to 469 employees at 6 locations. Merchants Bank of Indiana's money market rates are 5X the national average, and it has an A health rating.

Easy And Smooth Process

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• No credit check, only ChexSystems for opening a money market account
• $15 incoming wire fee is reimbursed the next business day
• Personal phone call from a CSR to confirm information in online application
• No issue with a joint account initiated online

Account Opening

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I am sharing my experience in setting up a Money Market Account at Merchants Bank of Indiana.

I attempted to complete the online application multiple times yesterday and was unable to get past the step where I entered my personal information. Finally, I received a popup saying to contact the bank.

This morning, I called the Carmel Midtown branch and spoke with Cathy. She suggested that I try completing the online application without specifying I wanted a joint account. This did not work, so I called her back and she sent me a secure message with profile forms to complete. We completed the profile forms and attached copies of our drivers’ licenses, and sent back via secure message.

Within a few hours, I received a call from Madison. Madison apologized for the misinformation I had received from the branch office, and explained that my application had not processed because of a problem with my license information. Also, that the application had to be completed online and that I must wait 48 hours before trying again. Madison had to put me on hold, but Jessica came on the phone to help me. It was agreed that I could call in two days and either Madison or Jessica would attempt to walk me through the online application.

After my conversation with Madison and Jessica, I sent an email to Cathy asking that she forward the information I had sent her to Madison and Jessica. I received a prompt email reply saying that she would take care of it.

I was set to wait two days to setup the account, but I got a voice mail from Cathy saying that Matt would be sending me emails that would provide a link to sign the account application using DocuSign. Shortly thereafter we received two emails from Matt, and my wife and I provided our electronic signatures.

I sent an email to Matt and he called me to confirm the account had been setup. On the same day I first called them.

While it would have been nice to just submit the online application and have the account setup, I was delighted to see that there were real people at Merchants Bank of Indiana that cared about helping me.

If I find out any additional information worth sharing as I get things setup, I will share in a future post.

Money Market Now 1.51%

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Merchants Bank Money Market is now 1.51%.

Funding By WIRE ONLY!

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On 06/17/22 CSR told me the only way to initially fund the 1.51% MM account is with a wire transfer. If you have to use this bank, I found that Fidelity doesn't charge for an outgoing wire.

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Health

Health Grade Components

Overall
FDIC Certificate #8056
Year Established1923
Employees469
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD1.97%
Return on Equity - YTD17.97%
Annual Interest Income$73.8MM
Assets and Liabilities
AssetsQ1 2022vs Q1 2021$9.36B$9.45B
LoansQ1 2022vs Q1 2021$8.36B$8.67B
DepositsQ1 2022vs Q1 2021$7.28B$7.92B
Equity CapitalQ1 2022vs Q1 2021$1.13B$922.1MM
Loan Loss AllowanceQ1 2022vs Q1 2021$31.1MM$28.4MM
Unbacked Noncurrent LoansQ1 2022vs Q1 2021$4.1MM$3.9MM
Real Estate OwnedQ1 2022vs Q1 2021$520.00K$0
Rates
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Merchants Bank of Indiana Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.28%--Money Market Account

Merchants Bank of Indiana CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
2.79%$1k-12 Month Flex Index CD
2.79%$1k-24 Month Flex Index CD
2.79%$1k-36 Month Flex Index CD
2.17%$1k-36 Month CD
2.12%$1k-30 Month CD
2.07%$1k-24 Month CD
2.02%$1k-18 Month CD
1.92%$1k-12 Month CD
1.87%$1k-1 Month CD
1.87%$1k-3 Month CD
1.87%$1k-6 Month CD
Locations


Merchants Bank of Indiana Locations
Indianapolis Bank Branch3737 East 96th StreetIndianapolis, IN 46240
Spartanburg Branch6880 South Arba PikeLynn, IN 47355
Merchants Bank Of Indiana410 Monon BlvdCarmel, IN 46032
Merchants Bank Of Indiana Carmel Office Branch11590 North Meridian StreetCarmel, IN 46032
Lynn Branch201 South Main StreetLynn, IN 47355
Merchants Bank Of Indiana - The Rich701 E Main StRichmond, IN 47374

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