North Shore Bank, FSB

North Shore Bank

We had two business accounts at North Shore Bank for over 10 years; one of which we had for nearly 20 years. We closed the Ad Agency company account and merged it into the manufacturing account as a DBA. North Shore Bank accidently listed the manufacturing account as doing business as an Ad Agency only.

We had several disputes with North Shore regarding the handling of our confidential information, cashing checks and quotes on services that were inaccurate; in one case they sent confidential information including social security numbers to an incorrect address.

In late 2018 we received a call from a branch manager Erica Hughes that we needed to change the information on our manufacturing account to reflect that it is not an Ad Agency. We were incredulous…that again North Shore Bank was unable to keep their records straight. We told Erica Hughes… (Inferring she is also part of the problem); that the personnel at North Shore Bank are for the most part incompetent. Stating that; “You people screw everything up”. Erica Hughes was not happy with our diatribe against her and North Shore Bank. But she told us we needed to complete the new form she sent to us.

(For reasons of full disclosure; the comment “You people screw everything up” was not a pejorative against Erica Hughes because she is black. At the time I (We) did not know she was black and the “you people” phrase was meant for all employees and all management at North Shore Bank.)

We explained that we never received any documents to update our bank account records. Erica Hughes stated that she would send out a new form. We replied that we would be happy to fill it out.

Several months later without any further contact with North Shore Bank; our business account was summarily closed. You can imagine the potential for serious financial and reputation consequences to arise from such an unwarranted action. We never received a letter, e-mail, or phone call indicating that our business account was in jeopardy, or it could be suspended or closed. Our account was closed due to “failure to update our account information”. In our time of high-tech communications; North Shore Bank failed or refused to notify us.

I am a white conservative male that works with elite law enforcement and US Military. I am also a Trump supporter; a capitalist and I believe that income inequality is the perfect definition of capitalism…because the great majority of people are responsible for their own success, failure, and actions (Some exceptions do apply, and we should help those in true need). However, I am extremely vocal about the opportunities here in this great republic; but you need to play by the rules, be disciplined, and show respect for others.

I believe I may have been targeted due to my beliefs! I believe my constitutional rights were violated; there was no due process and I never received any notifications regarding an account suspension or closure. It is odd that we receive all other bank correspondence; however, the only letters we did not receive were from the branch manager Erica Hughes. If we had received those letters; it would have prevented the account closure.

In all fairness we need to present all possibilities that could have created the closing of our business bank account. Why would Erica Hughes fail us and fail to prevent our bank account from being closed. There may be several reasons.
1. She actually did send out the letters as she stated, and the one in a million-chance happened; three times in a row…our mail was lost. (Although we NEVER HAD ANY lost bank statements or correspondence in the past)
2. It is possible that she does not like me because of the “You people” remark.
3. It is possible that she does not like me because I am white
4. It is possible that she does not like me because I support President Trump (I wear t-shirts of support)
5. It is possible that she does not like me because I criticized her and North Shore Bank
6. It is also possible that the management of North Shore Bank does not like me when I hold them to a standard that Federal and State Law require.
7. Or a combination of several items above.

I was called by Kristen Bauman (a bank representative) that they wish to permanently close our account due to the prospect that we may file a lawsuit.

This is not the country that my father fought for in WW2 as a fighter pilot; this is not the country that I grew up in. God help us…Time to take our Country back.