Norway Savings Bank is headquartered in NORWAY and is the 7th largest bank in the state of Maine. It is also the 595th largest bank in the nation. It was established in 1866 and as of September of 2024, it had grown to 290 employees at 24 locations. Norway Savings Bank has a B+ health rating.
Can't Sign In
When I try to login to my account I frequently, like 1 out of three times, get the message “We are having technical difficulties. Try again later or contact your system administrator”.
Waiting and repeated tries eventually get me in.
This has happened for the years I’ve had the account.
With the new ‘Two factor Authorization’ I get the message I will receive a phone call on my landline with the code to get in, The Phone call never comes.
It also says to choose phone call or text but there is no button to choose text.
I called customer service twice. The first to change to my new smart phone number and be assured I’d receive a text to it after a half an hour. I didn’t and again said I’d receive a phone call.
My second call told me to click continue to receive a phone call. I did and I didn’t.
My wife wants to change banks but there is only one other with a local office so I’m in hope this review will cure everything.
Useless Atms
Everytime I go to the naples branch and try to use their ATM, theres always a problem.
I either cant get access to my money or even make a deposit, its frustrating to drive an hour total to waste valuable time, so now I have to make another hour trip to see a teller so I can deposits.
Time to ditch this fail bank
Unprofessional Banking Experience
Worse banking experience ever! A manager offered legal advice on my account. It is illegal, for a bank teller to pose as an attorney. I reported this person to headquarters in Portland, Maine. They offered no recourse.
They also made it difficult to close my account and transfer my money to new account.
Stay away from this bank! I would never do business with this bank again.
Given the option they would get no stars.
Data as of Q3 2024
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 17658 |
| Year Established | 1866 |
| Employees | 290 |
| Primary Regulator | FDIC |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 0.96% |
| Return on Equity - YTD | 8.53% |
| Annual Interest Income | $64.6MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q3 2024vs Q3 2023 | $1.98B$1.85B |
| Loans | Q3 2024vs Q3 2023 | $1.39B$1.28B |
| Deposits | Q3 2024vs Q3 2023 | $1.56B$1.54B |
| Equity Capital | Q3 2024vs Q3 2023 | $230.6MM$184.9MM |
| Loan Loss Allowance | Q3 2024vs Q3 2023 | $9.2MM$8.3MM |
| Unbacked Noncurrent Loans | Q3 2024vs Q3 2023 | $9.4MM$1.4MM |
| Real Estate Owned | Q3 2024vs Q3 2023 | $0$0 |
