RCB Bank is headquartered in Claremore and is the 6th largest bank in the state of Oklahoma. It is also the 308th largest bank in the nation. It was established in 1936 and as of December of 2021, it had grown to 736 employees at 62 locations. RCB Bank has an A health rating.
Love This Bank
RCB Bank has been my bank for several years now. This bank has some great pros and a few cons. One of the pros is that if you accidentally run your account into the red, you have until the beginning of the following business day to deposit the money to right it before being charged all the associated fees. I can't tell you how many times I've avoided paying $28 over a $0.10 mistake because of this. Another pro is their many local branches. I live in a small rural area. Most banks in this area have one or two branches in the county. This bank has two branches in my town, and several in the surrounding towns.
The cons for this bank is that it because the branches are small, sometimes the local branch can't meet your needs. For instance, at one time my husband and I applied for a mortgage through them. While they advertise for mortgages, they actually send the application elsewhere. Unlike my previous bank, the loan manager wasn't someone I knew. Also the interest rate on savings accounts isn't the best in town.
RCB Bank Review
My experience with RCB Bank was pleasant, but I was satisfied enough to continue banking with them. The employees are very friendly, so it seems as though they provide good customer service, however, they do not tend to go above and beyond to assist with personal issues for everyday customers. I had previously has problems with my debit card and needed it to make important purchases as soon as possible, but to change my PIN number I had to wait for a letter in the mail that would be expected to arrive almost a week and a half later. With most of the other financial institutions I have banked with, I am able to resolve any issues with my card within the branch. It seems as though RCB Bank is technologically behind since it is such a small local bank.
Impersonal, Negative Experience,
I have good credit, a good job, and over $60,000 in savings. I applied for a simple account, and just received a denial letter stating that the bank does not wish to pursue a relationship with me. Are you kidding me? They apparently rely on a credit reporting agency, Chex, and I guess if Chex doesn't give you a high enough "wealth" score, then RCB doesn't want you darkening their doorway. This was an extremely impersonal, and negative experience. I've never been turned down from opening a bank account in my life. Just as much as RCB wants nothing to do with me, I want nothing to do with them. Bank somewhere else.
Over Charging Customer On Stop Payments
Stop payment charges on automatic withdrawals is outrages. RCB will put a 6mnth stop payment on for one charge. They request a $28.00 fee for every month. So, if you request someone/company to stop the automatic draft they refuse, RCB will charge for every month until they stop the draft.
Data as of Q4 2021
Learn why bank health mattersHealth Grade Components
| Overall | |
|---|---|
| FDIC Certificate # | 15399 |
| Year Established | 1936 |
| Employees | 736 |
| Primary Regulator | FED |
| Profit Margin | |
|---|---|
| Return on Assets - YTD | 1.03% |
| Return on Equity - YTD | 10.44% |
| Annual Interest Income | $105.8MM |
| Assets and Liabilities | ||
|---|---|---|
| Assets | Q4 2021vs Q4 2020 | $4.13B$3.65B |
| Loans | Q4 2021vs Q4 2020 | $2.14B$2.10B |
| Deposits | Q4 2021vs Q4 2020 | $3.71B$3.23B |
| Equity Capital | Q4 2021vs Q4 2020 | $376.6MM$378.6MM |
| Loan Loss Allowance | Q4 2021vs Q4 2020 | $26.7MM$25.6MM |
| Unbacked Noncurrent Loans | Q4 2021vs Q4 2020 | $28.0MM$18.7MM |
| Real Estate Owned | Q4 2021vs Q4 2020 | $1.4MM$535.00K |
