INOVA Federal Credit Union Reviews

Average Rating:
Based on 10 review
s


Not Available Online

Cant get the 8m 5.75% online. No option to get it.

There Is No 6.0%CD

Why is this website advertising something that does not exist !! THERE IS NO 12MONTH CD AT 6% AT THIS CREDIT UNION. NEVER HAS BEEN. YET ITS STILL HERE !! GET YOUR ACT TOGETHER !!!

Representative In Training Cost Me A $167!!!

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Give me wrong information about closing ACD. Cost me a $167 Extra! Director of service did nothing to correct. Sheddy could do absolutely nothing, didnt even apologize! just said it was a Representative in training.

Leaving Asap

Been a member since 2005. Been too loyal. I can't count the number of times Inova has let me down. Buying my first home 7 yrs ago, set up wire transfer. Money didn't show up, had to get bank president to release my money.
Frequently has technology problems prohibiting me from accessing MY Money when needed, at the grocery store, gas station, out of town, out of state and out of country.
I am at the end of the road with Inova, don't waste your time with them. I've been trying to avoid big box banks, but in truth, I have 100% much better access to my resources with big banks.

INOVA, sore eye of Elkhart.

Good Rating.

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I have been with this credit uniob for a while now and I have had a pretty good experience with the ira dept.

Please Just Leave Things The Way They Were!

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I don't know who came up with this new system of keeping the customers away from the tellers, but I thought it was fine before! Now you come into your downtown headquarters and have to explain to someone else what transactions you want to do and they try to do the banking for you. I came in today and paid on my house loan and person who tried to help was a trainee (no reflection on them) and it took many attempts to complete the transaction. If it would have been a typical customer/teller transaction it could have been completed in much shorter time. I don't know why you want to want to try and change something that's been done for many years and has been successful. Please don't mess with Teller Phone also!

The Rate Is Actually Higher And Is Offered As A 1 Time Step Up.

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That's right! The rate is actually higher and is offered as a 1 time step up. As of 4-2-2022 the 5 year IRA interest rate is 2.23 (2.25 apy). Great for those of us that expect rates to soon go higher. We are very pleased with Inova. The customer service has been top notch.

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