| 5 star: | (0) | |
| 4 star: | (1) | |
| 3 star: | (0) | |
| 2 star: | (2) | |
| 1 star: | (5) |
I’d give 0 stars if I could. Never sure if your balance is right. Internet banking works intermittently. Been with them for almost 15 years like a fool and they still question every large deposit. Last straw today was them losing a check I overnighted 7 days ago. Today’s mission is to find a new bank.
Edit: I had to fund from external account because they do not have any transfer limit and capability from their side. Then, They did not post the transfer and for 5 days, meaning they did not give u interest for 5 days for your transferred funds, so their advertised interest is false. That was the last straw for which I am changing the rating to 1 star.
Lowest transfer limit of all banks!
Most primitive joke website that is half non-functional!
Can't link external accounts with small deposits even banks that their Plaid system does not recognize! Customer service is clueless to help with the nonfunctional features. Their website doesn't even function on popular browsers.
Otherwise I haven't had the biggest bank cautionary stories with them yet. However, I do not dare to put money in it because of the ridiculously low transfer limit and super glitchy non-functional website features to use it.
After being danced around the Maypole for 10 days with these slow responding doozies, it finally came out that the account verification is beyond their capability and you've wasted your time. Try a modern bank instead
Disgusted !
I submitted two applications for IRAs on the same day. One bank had the new account funded in about a week. With TAB Bank, it's been three weeks and no funds have been moved from the funding account or into a new TAB account. (I will be losing a month of interest.) When I call to ask the status of the funding, I'm offered one option: leave a message and someone will get back with me "today or tomorrow." That didn't happen.
Yet another Utah bank with super weird gotchas. Can't ACH more than 3000 is one example of how bad this place is. Their website is 1980s style. They haven't bothered updating it. They email you your account number! They have no sense of cyber security.
The rate decreases over the past year are a bummer. I hope the poor reviews I read here aren’t the norm as I’ve had an otherwise good experience in the year or so that I’ve had this account and have not had reason for distrust.
I will also say my experience with customer service has been good. It seemed personal and helpful the couple of times I’ve needed to call. I also do my best to treat people with kindness and respect, in case that relates to my experience.