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Overview / Commentary
305-448-6500
100 Se 2Nd St., 32Nd Fl.
Miami, FL 33131

TotalBank is headquartered in Miami and is the 12th largest bank in the state of Florida. It is also the 303rd largest bank in the nation. It was established in 1974 and as of September of 2016, it had grown to 302 employees at 20 locations. TotalBank's CD rates are 28% higher than the national average, and it has an A health rating.

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Reviews (8)

Great Experience With Home Loan

Posted by: Ifornell | Jun 23, 2016

Had a great experience with Olga from the Coral Gables Branch. Recently purchased my dream home and the loan process was smooth from beginning to end. Olga was courteous, professional, and experienced. I shopped around for the best lender, and I made the right choice in going with TotalBank. Deposit accounts are competitive too, and I'm now in the process of moving all my banking here.

Top Notch Customer Service

We recently started banking with TotalBank and could not be happier. The customer service is beyond compare. The rates are very competitive and we have been very pleased with the caliber of the personnel. We look forward to growing our banking relationship with Total.

Helped Our Start Up Business

Posted by: kschild | Jun 21, 2016

Over four years ago when our start up business needed capital to open a pharmacy, Total Bank was willing to take a chance and assist with financing. After many other banks turned us down, Marti Mang with Total Bank was willing to take a chance and help with SBA financing. From start to finish during the process Ms. Mang assisted our new company secure financing at a rate we could afford. Today, our business is strong and expanding thanks to Total Bank and Marti Mang. They looked at more than the numbers and continue to assist us as our business grows.

Excellent Service

Posted by: KarinaM | Jun 21, 2016

I've been a member of the Coral Gables TotalBank branch for quite some time and have always been very pleased with the service. The staff is very personable and I am always helped in a timely manner.

Very Happy With My Decision To Switch!

Recently moved my accounts to TotalBank from one of the big banks and from the start --WOW what a difference! Great customer service and a completely personalized experience. Looking forward to growing my business with TotalBank!

Total Bank- Friendly Service With A Smile

I love visiting my local Total Bank in South Miami because when I walk in, I know I will be greeted with a smile and a warm attitude. This is because my teller, Katherine Ruiz, always seems genuinely happy to see and help me in my banking business. At Total Bank, I feel like a person, not a number. Katherine and I talk about our day, future trips, or what new restaurants in the neighborhood we've tried. I know if I have a problem, she will go out of her way to help me. In these days, when some banks can seem cold and uncaring, Total Bank and Katherine Ruiz make banking a pleasure.

Personal Service

Posted by: C Kulisic | Jun 13, 2016

Last Thursday I had an issue with my ATM card and the branch manager of the office immediately came to ask me if I needed assistance with my card. When I explained the issue, she immediately put me in contact with a representative who was able to resolve my problem. I appreciate the personal attention I received.

No Service To The Costumers.

Posted by: Anonymous | Jun 1, 2012

I been calling the main phone number for about an hour and just getting a recording. This is no way of running a business or bank. No wander the bank is loosing costumers.



Health
A

Health Grade Components

Overall
FDIC Certificate #21468
Year Established1974
Employees302
Primary RegulatorFDIC
Profit Margin
Return on Assets - YTD0.78%
Return on Equity - YTD4.87%
Annual Interest Income$71.8MM
Assets and Liabilities
AssetsQ3 2016vs Q3 2015$3.01B$2.78B
LoansQ3 2016vs Q3 2015$2.07B$1.89B
DepositsQ3 2016vs Q3 2015$2.17B$1.96B
Equity CapitalQ3 2016vs Q3 2015$474.5MM$455.2MM
Loan Loss AllowanceQ3 2016vs Q3 2015$19.3MM$19.3MM
Unbacked Noncurrent LoansQ3 2016vs Q3 2015$10.5MM$11.7MM
Real Estate OwnedQ3 2016vs Q3 2015$1.9MM$517.00K
Rates
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TotalBank CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
1.15%$25k$1m12 Month CD
1.01%$25k$1m9 Month CD
0.91%$25k$1m6 Month CD
0.66%$25k$1m3 Month CD
Locations

TotalBank has 20 locations. Click to view all TotalBank locations.