Touchstone Bank

Touchstone Bank

Overview / Commentary
4300 Crossings Boulevard
Prince George, VA 23875

Touchstone Bank is headquartered in Prince George and is the 41st largest bank in the state of Virginia. It is also the 1,568th largest bank in the nation. It was established in 1906 and as of June of 2021, it had grown to 114 employees at 12 locations. Touchstone Bank has an A health rating.

Reviews (1)

Unfair Charges


On Friday at around 9:45 , I went to your Hopewell Branch to report my business card stolen I had a balance of $245.53 . The cashier said she canceled my card and ordered me a new and told me there will be no overdraft charges . On Tuesday I went to the Colonial Heights office and found 3 fraudulent charges for 2.99 , 22.99 , 36.74 , She said to wait in tell tomorrow to fill out paperwork for the fraudulent charges . On Wednesday , I spoke to Cynthia Wells she filled out forms for the 3 fraudulent charges and a new fraudulent charge for 52.40 . Also 3 checks cleared my account with a balance of -24.47 . She told me there are no overdraft charge due to fraud on my account . On Thursday I called Cynthia Wells and she told me there was no more fraudulent charges on my account . I asked her what my balance was she said -94 dollars , I asked her why It was more negative she said “ more checks have cleared . “ So I deposited a check for $100 to cover any more checks . I get home and look up my account on the internet and find a service charge of $70 on my account . Cynthia Well lied to me when she said The extra $70 was a check that cleared . This is very unprofessional and unethical .



Health Grade Components

FDIC Certificate #6139
Year Established1906
Primary RegulatorFED
Profit Margin
Return on Assets - YTD0.82%
Return on Equity - YTD8.4%
Annual Interest Income$10.3MM
Assets and Liabilities
AssetsQ2 2021vs Q2 2020$563.7MM$507.4MM
LoansQ2 2021vs Q2 2020$379.5MM$368.7MM
DepositsQ2 2021vs Q2 2020$502.5MM$430.6MM
Equity CapitalQ2 2021vs Q2 2020$55.3MM$49.2MM
Loan Loss AllowanceQ2 2021vs Q2 2020$4.4MM$3.5MM
Unbacked Noncurrent LoansQ2 2021vs Q2 2020$1.7MM$4.5MM
Real Estate OwnedQ2 2021vs Q2 2020$22.00K$54.00K

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