UFirst Credit Union is headquartered in Salt Lake City and is the 5th largest credit union in the state of Utah. It is also the 253rd largest credit union in the nation. It was established in 1956 and as of March of 2022, it had grown to 418 employees and 117,919 members at 19 locations. UFirst Credit Union has an A health rating.
UFirst Credit Union is open to anyone who lives, works, goes to school, volunteers, or worships in Davis, Salt Lake, Summit, Tooele, Utah, or Wasatch County. Immediate family are also eligible for membership.
See current membership details
I am happy with my savings rate at the University of Utah Credit Union. It is higher than I can get at any bank in town. I do not get interest on my checking, but that is because I selected their most basic checking plan. What is very important to me is that each time I go into my local branch, the young folks working at the counter are courteous, respectful, and accurate. My only suggestion would be that the website needs to be modernized a little so it is easier to read. However, once when I did not understand something on the website, I simply called my local branch manager and she guided me carefully through the process while I was on the website at my home. I am a senior citizen and this type of kind help is very important to me. Overall, I recommend this credit union to those looking for good interest on savings along with fair and balanced treatment.
I joined the University Credit Union a couple of years ago because I wanted to be a brick and mortar deposit institution near my home. It is the first time I've ever belonged to a credit union. I could not be more pleased. The branch manager sat down with me and talked about the benefits of belonging to a credit union. She answered all of my questions and provided me with literature to take home and study. I signed up a few days later for checking and savings. They give some free checks to start with and then you buy a package of checks at a modest price. I like the savings aspect because I earn a reasonable interest if I keep a basic amount in the savings part of my account. The best part of belonging to this institution is the close, polite customer service given by the manager. She remembers my name and when I had a few questions early on, she responded immediately to my email inquiries. The only thing I would suggest for improvement is to ask that they consider making their on-line parameters a little easier to handle. The page instructions are somewhat complicated. But then again, perhaps I need to clean my glasses. All in all, I recommend the University Credit Union highly.
tl;dr - This company will sell your personal info to marketers, and their service reps will lie to you about it.
I need to have my personal phone available to employees or clients at work, so it's very important to me to not get spammed by marketers. I realize I could just block all incoming calls not on my contacts list, but I don't always have people's contact info before an emergency occurs, so widespread blocking is not really an option.
I explained to Carla Zaragoza, the UFirst rep who set up my account, that no personal info being sold to marketers was a hard requirement of my membership. She insisted that they never sold personal information for any reason, marketing or otherwise, so I went ahead and set up my account.
Over the weekend, I was perusing the fine print of our contract, and it did, in fact, say that UFirst could and would sell my personal info for marketing purposes, with no ability to opt-out. I confirmed this policy by calling their customer service line.
Would not recommend this credit union unless you like working with dishonest people and getting spammed by marketers.
|Return on Assets - YTD||0.99%|
|Return on Equity - YTD||10.77%|
|Annual Interest Income||$14.8MM|
|Assets and Liabilities|
|Assets||Q1 2022vs Q1 2021||$1.79B$1.56B|
|Loans||Q1 2022vs Q1 2021||$1.46B$1.16B|
|Deposits||Q1 2022vs Q1 2021||$1.57B$1.39B|
|Equity Capital||Q1 2022vs Q1 2021||$161.9MM$148.8MM|
|Loan Loss Allowance||Q1 2022vs Q1 2021||$8.0MM$9.1MM|
|Unbacked Noncurrent Loans||Q1 2022vs Q1 2021||$2.5MM$2.9MM|
|Real Estate Owned||Q1 2022vs Q1 2021||$0$0|
Rates for UFirst Credit Union are currently being reviewed.