UFirst Credit Union


Overview / Commentary
801-481-8800
3450 S Highland Dr
Salt Lake City, UT 84106

UFirst Credit Union is headquartered in Salt Lake City and is the 5th largest credit union in the state of Utah. It is also the 255th largest credit union in the nation. It was established in 1956 and as of June of 2023, it had grown to 452 employees and 121,869 members at 24 locations. UFirst Credit Union's money market rates are 9X the national average, and it has a B+ health rating.

Field of Membership Restrictions

UFirst Credit Union is open to those who live, work, worship, attend school, or volunteer in the Utah counties of Davis, Salt Lake, Summit, Tooele, Utah, or Wasatch. Immediate family members of a current UFirst member are also eligible to join.
See current membership details

Reviews (6)

4.5% Access CD

Posted by: |

I just opened an Access CD last night with a 4.5% rate. They're giving me access to my money once a quarter. I asked what the catch is since I can basically move all of my cash into this thing and get a killer rate and it doesn't seem like there was a negative for me.

I haven't tried to pull money out of it yet during the quarter obviously so we'll see how that goes. For now, I'm fine with having a 4.5% liquid account.

Excellent savings rate

Posted by: |

I am happy with my savings rate at the University of Utah Credit Union. It is higher than I can get at any bank in town. I do not get interest on my checking, but that is because I selected their most basic checking plan. What is very important to me is that each time I go into my local branch, the young folks working at the counter are courteous, respectful, and accurate. My only suggestion would be that the website needs to be modernized a little so it is easier to read. However, once when I did not understand something on the website, I simply called my local branch manager and she guided me carefully through the process while I was on the website at my home. I am a senior citizen and this type of kind help is very important to me. Overall, I recommend this credit union to those looking for good interest on savings along with fair and balanced treatment.

Get Treated Like Royalty

Posted by: |

I joined the University Credit Union a couple of years ago because I wanted to be a brick and mortar deposit institution near my home. It is the first time I've ever belonged to a credit union. I could not be more pleased. The branch manager sat down with me and talked about the benefits of belonging to a credit union. She answered all of my questions and provided me with literature to take home and study. I signed up a few days later for checking and savings. They give some free checks to start with and then you buy a package of checks at a modest price. I like the savings aspect because I earn a reasonable interest if I keep a basic amount in the savings part of my account. The best part of belonging to this institution is the close, polite customer service given by the manager. She remembers my name and when I had a few questions early on, she responded immediately to my email inquiries. The only thing I would suggest for improvement is to ask that they consider making their on-line parameters a little easier to handle. The page instructions are somewhat complicated. But then again, perhaps I need to clean my glasses. All in all, I recommend the University Credit Union highly.

Prepare To Be Spammed

Posted by: |

tl;dr - This company will sell your personal info to marketers, and their service reps will lie to you about it.


I need to have my personal phone available to employees or clients at work, so it's very important to me to not get spammed by marketers. I realize I could just block all incoming calls not on my contacts list, but I don't always have people's contact info before an emergency occurs, so widespread blocking is not really an option.

I explained to Carla Zaragoza, the UFirst rep who set up my account, that no personal info being sold to marketers was a hard requirement of my membership. She insisted that they never sold personal information for any reason, marketing or otherwise, so I went ahead and set up my account.

Over the weekend, I was perusing the fine print of our contract, and it did, in fact, say that UFirst could and would sell my personal info for marketing purposes, with no ability to opt-out. I confirmed this policy by calling their customer service line.

Would not recommend this credit union unless you like working with dishonest people and getting spammed by marketers.

AVOID AT ALL COSTS

Posted by: |

They are impossible to work with. They pretend that they really want to help...until they don't. They openly admitted that they had made a mistake - which cost me money, but they were unwilling to waive any sort of fees.

Opportunists And Worst Customer Services

Posted by: |

They have the worst services I have ever experienced. The customer services have been the least helpful. They made the most profit during the COVID-19 pandemic by pressing customers and giving them a hard time.



Health
B+

Health Grade Components

Overall
NCUA #24710
Year Chartered1956
Employees452
Primary Regulator
Profit Margin
Return on Assets - YTD0.49%
Return on Equity - YTD5.45%
Annual Interest Income$43.8MM
Assets and Liabilities
AssetsQ2 2023vs Q2 2022$1.86B$1.91B
LoansQ2 2023vs Q2 2022$1.58B$1.56B
DepositsQ2 2023vs Q2 2022$1.62B$1.64B
Equity CapitalQ2 2023vs Q2 2022$166.0MM$162.9MM
Loan Loss AllowanceQ2 2023vs Q2 2022$0$7.7MM
Unbacked Noncurrent LoansQ2 2023vs Q2 2022$6.1MM$2.9MM
Real Estate OwnedQ2 2023vs Q2 2022$0$0
Rates
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Always verify rates and promotions with the bank or credit union. We are not UFirst Credit Union; we are a rate comparison website and cannot provide official rates or promotions.

* The APY shown varies based on the deposit amount. Expand the listing to see APYs for other deposit amounts.

UFirst Credit Union Savings Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
3.00%*$500k*-IRA Accumulator
OTHER TIERS: 0.75% Up to $5k | 1.00% $5k - $10k | 1.25% $10k - $25k | 1.50% $25k - $50k | 2.00% $50k - $100k | 2.25% $100k - $150k | 2.50% $150k - $500k
0.10%*$1k*-Primary Savings
OTHER TIERS: 0.05% Up to $1k
0.10%*$1k*-Secondary Savings
OTHER TIERS: 0.05% Up to $1k
0.10%*$1k*-Christmas Club Savings
OTHER TIERS: 0.05% Up to $1k

UFirst Credit Union Money Market Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
4.00%*$500k*$10mHigh Yield Money Market
OTHER TIERS: 0.75% Up to $5k | 1.00% $5k - $10k | 1.25% $10k - $25k | 1.75% $25k - $50k | 2.25% $50k - $100k | 2.50% $100k - $150k | 3.00% $150k - $500k
3.00%*$500k*-Money Market Account
OTHER TIERS: 0.75% Up to $5k | 1.00% $5k - $10k | 1.25% $10k - $20k | 1.50% $20k - $50k | 2.00% $50k - $100k | 2.25% $100k - $150k | 2.50% $150k - $500k
1.80%*$100k*-Business Money Market Checking
OTHER TIERS: 0.60% Up to $5k | 0.80% $5k - $10k | 1.05% $10k - $20k | 1.30% $20k - $50k | 1.60% $50k - $100k

UFirst Credit Union Checking Account Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
0.50%*$100k*-Dividends Checking
OTHER TIERS: 0.10% Any amount | 0.15% $5k - $10k | 0.25% $10k - $20k | 0.30% $20k - $50k | 0.40% $50k - $100k

UFirst Credit Union CD Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.30%$500-6 Month CD
5.25%$500-12 Month CD
5.25%$10-12-17 Month U Save Certificate
5.20%$500-6 Month One-Time Bump Certificate
5.15%$500-12 Month One-Time Bump Certificate
5.00%$10-6-11 Month U Save Certificate
4.65%$10-3-5 Month U Save Certificate
4.65%$10-18-24 Month U Save Certificate
4.50%$500-18 Month CD
4.50%$500-24 Month CD
4.40%$500-18 Month One-Time Bump Certificate
4.40%$500-24 Month One-Time Bump Certificate
4.25%$500-12 Month Access Certificate
4.00%$500-30 Month CD
4.00%$500-36 Month CD
4.00%$500-48 Month CD
4.00%$500-60 Month CD
3.90%$500-36 Month One-Time Bump Certificate
3.90%$500-60 Month One-Time Bump Certificate
3.90%$500-30 Month One-Time Bump Certificate
3.90%$500-48 Month One-Time Bump Certificate

UFirst Credit Union IRA Rates

APYMINMAXACCOUNT NAMEVIEW DETAILS
5.30%$500-6 Month IRA
5.25%$500-12 Month IRA
5.20%$500-6 Month IRA One-Time Bump Certificate
5.15%$500-12 Month IRA One-Time Bump Certificate
4.65%$500-18 Month IRA
4.65%$500-24 Month IRA
4.55%$500-18 Month IRA One-Time Bump Certificate
4.55%$500-24 Month IRA One-Time Bump Certificate
4.15%$500-30 Month IRA
4.15%$500-36 Month IRA
4.15%$500-48 Month IRA
4.15%$500-60 Month IRA
4.05%$500-30 Month IRA One-Time Bump Certificate
4.05%$500-36 Month IRA One-Time Bump Certificate
4.05%$500-48 Month IRA One-Time Bump Certificate
4.05%$500-60 Month IRA One-Time Bump Certificate
Locations

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