United Bank (WV) is headquartered in Parkersburg and is the 2nd largest bank in the state of West Virginia. It is also the 184th largest bank in the nation. It was established in 1839 and as of December of 2016, it had grown to 907 employees at 58 locations. United Bank (WV) has a B+ health rating.
When I walked in to United Bank on Shady Grove Road in Rockville, Maryland, I was greeted very warmly. I went to open a free checking account. The person at the desk was available to help me right away. He introduced himself to me immediately and proceeded to assist me. He showed me the different benefits of each checking account and told me what they offered. After contemplating, I decided to go with the account that gives 10% back when you spend. He informed me that with this account, the limit to get back is $10 per quarter, which will be mailed to me as a check. He opened my account within 30 minutes, and before I left he helped me set up online banking. I left with all of my needs met. Two days later, he called me to see how my account was going. This has been the best banking experience I have ever had.
Of the four banks I've dealt with in West Virginia, United Bank is my least favorite. They seem to think they are my masters, and I'm lucky I can do business with them. For example, I once parked in their behind-the-bank parking lot (open to public), went inside and made a deposit, then walked out the front door and did a little shopping, then back into their parking lot after 20 minutes to find a tag on my car threatening to tow it! For a long time, an "inactive" account was charged a fee, I don't know if they still do that, I closed my savings account because of it. My ATM card stopped working for no apparent reason, and their attitude was, too bad, apply for another one. I've moved, and trying to change my address and phone number with them has been like trying to squeeze water out of a stone. The tone of their phone rep has been cold, it's like we set the rules, you follow them. I will be glad when I've closed my checking account and gotten rid of them.
What ever happened to the adage that says banking is confidential. If you do not want other people to know your business do not do any banking with the united Bank in Parkersburg on Market Street. I own a small business And in the course of getting a line of credit I gave United some financial information. The commercial loan officer who knew one of the MINORITY stock holders informed them about company business and shared the financials and discussed other items to which that shareholder was not entitled to know about. I was about to merge all three of our branches account business there as we at present only have the account for one branch at united. I cannot be assured that my account information will be kept confidential so now because if this unethical breech I am closing the existing account and merging all three elsewhere. This is the second occurrence with the same bank officer with that shareholder. Shame on him!
|FDIC Certificate #||6784|
|Return on Assets - YTD||1.03%|
|Return on Equity - YTD||9.61%|
|Annual Interest Income||$195.1MM|
|Assets and Liabilities|
|Assets||Q4 2016vs Q4 2015||$5.97B$5.35B|
|Loans||Q4 2016vs Q4 2015||$4.92B$4.42B|
|Deposits||Q4 2016vs Q4 2015||$4.77B$4.37B|
|Equity Capital||Q4 2016vs Q4 2015||$643.1MM$601.7MM|
|Loan Loss Allowance||Q4 2016vs Q4 2015||$47.5MM$43.3MM|
|Unbacked Noncurrent Loans||Q4 2016vs Q4 2015||$76.6MM$74.4MM|
|Real Estate Owned||Q4 2016vs Q4 2015||$16.9MM$15.1MM|
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