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Overview / Commentary
9700 Touchton Rd
Jacksonville, FL 32246-8227

121 Financial Credit Union is headquartered in Jacksonville and is the 27th largest credit union in the state of Florida. It is also the 497th largest credit union in the nation. It was established in 1935 and as of March of 2014, it had grown to 131 employees and 38,725 members. 121 Financial Credit Union has a A health rating.

Field of Membership Restrictions

Must work, live or attend school in Duval, Clay, St. Johns, Nassau, Baker, Columbia, Union, Bradford, Alachua, Putnam or Flagler County. - See Details

Reviews (6)

Stay Away From Fla Telco (121 Fian)

 Has to be the worst experience with a credit union I have ever had.  No costumer service, high and shady fees, and loan practices that border on the Illeagal in my opinion. Get your loans and accounts anywhere but here

Loans Go Anywhere Else!

recently I experience some financial difficulties, I was supposed to get a extension on 2 accounts. my auto loan and a on secured revolving line of credit. the truck never got 30 days past due, the unsecured line 60 days. my member privileges revoked I can only deal with collections even current though now. however the unsecured line of credit, basically a credit card goes over 30 days, collections calls and threatens to repo my current truck. stay away!

The WORST Credit Union In Town

I hav been with 121 (previously Florida Telco) for 8 years.  I have a checking account, a savings account, and have had a personal loan with them.  Everytime I go (no matter which branch), I get the worst service of any bank/credit union I have ever dealt with.  I closed my accounts today and would advise anyone looking for a credit union or bank to look elsewhere.  The rates are high and the service is bad to say the least. 

Personalized Service

I've found the service at 121 Financial to be friendly and personal.  I've compared their rates with others in town and they're pretty much in the middle or upper middle.  They do treat me like a person and not a number.

Best Credit Union In Jax

Customer service is number 1 - I didn't have to wait long and had a wonderful experience. My loan was approved and I drove straight to the dealership, purchased my new car and was even able to easily set up my payments to be made automatically which gave me .25% discount on my already low rate! Thank you 121 Financial!

Florida Telco They See How Far Your Money Can Go For Them

FL Telco has been the worst experience with a lending institution I have ever had. No customer service, fee driven, and practices that border on outright fraud. Stay away from FL Telco.


Data for Q1 2014

Institution Health


Texas Ratio


The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 121 Financial Credit Union had $1.98 million in non-current loans and owned real-estate with $50.63 million in equity and loan loss allowances on hand to cover it. This gives 121 Financial Credit Union a Texas Ratio of 3.91% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend


The Texas Ratio for 121 Financial Credit Union decreased slightly from 5.20% as of March 31, 2013 to 3.91% as of March 31, 2014, resulting in a positive change of 24.91%.This indicates that the balance sheet and financial strength for 121 Financial Credit Union has improved slightly in recent periods.

Deposit Growth


In the past year, 121 Financial Credit Union has increased its total deposits by $6.49 million, resulting in 1.65% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth 121 Financial Credit Union has shown is above average.



Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. 121 Financial Credit Union has $449.24 million in assets with $50.63 million in equity, resulting in a capitalization level of 11.27%, which is excellent.

Institution Statistics

NCUA #61605
Year Chartered1935
Primary Regulator
Assets and Liabilities
Assets$449.24 million
Loans$238.93 million
Deposits$400.22 million
Equity Capital$46.74 million
Loan Loss Allowance$3.89 million
Unbacked Noncurrent Loans$1.45 million
Real Estate Owned$533,000
Historic Data - March 2013
Assets$442.77 million
Equity Capital$45.02 million
Loan Loss Allowance$4.97 million
Unbacked Noncurrent Loans$1.45 million
Real Estate Owned$316,000
Profit Margin - Quarterly
Net Interest Margin1.36%
Return on Assets0.42%
Return on Equity4.03%
Interest Income$3.68 million

Always verify rates and promotions with the bank or credit union. We are not 121 Financial Credit Union, we are a rate comparison website and can not provide official rates or promotions.

121 Financial Credit Union Savings Account Rates

0.30%$50k-IRA Savings
0.30%$50k-Roth IRA Savings
0.25%$50k-Personal Savings Account
0.25%$50k-Children's Savings Account
0.15%$5k-Reserve Savings Account
0.15%$100-Holiday Savings Account

121 Financial Credit Union Money Market Rates

0.40%$50k-Premier Money Market
0.30%$20k$50kMoney Market Account

121 Financial Credit Union Checking Account Rates

0.10%$10k-Personal Interest Checking
0.10%$50k-Business Checking

121 Financial Credit Union CD Rates

1.40%$500-60 Month CD
1.10%$500-48 Month CD
0.90%$500-36 Month CD
0.70%$500-24 Month CD
0.55%$500-12 Month CD
0.30%$500-6 Month CD
0.20%$500-3 Month CD
0.20%--24 Month Right Course CD
0.05%--12 Month Right Course CD

121 Financial Credit Union IRA Rates

1.40%$500-60 Month IRA
1.10%$500-48 Month IRA
0.90%$500-36 Month IRA
0.70%$500-24 Month IRA
0.55%$500-12 Month IRA
0.30%$500-6 Month IRA
0.20%$500-3 Month IRA
0.20%--24 Month Right Course IRA
0.05%--12 Month Right Course IRA

121 Financial Credit Union Locations
Branch Office12740 Atlantic Blvd Ste 12Jacksonville, FL 32225-3199
Branch Office459 E 16th StJacksonville, FL 32206
Branch Office8101 Normandy BlvdJacksonville, FL 32221-6648
Branch Office6072 Youngerman CirJacksonville, FL 32244-5733
Branch Office300 W Adams StJacksonville, FL 32202-4365
Branch Office9700 Touchton RdJacksonville, FL 32246-8227
Branch Office14023 Revell DrJacksonville, FL 32218-7250
Branch Office12250 San Jose BlvdJacksonville, FL 32223
Branch Office9730 Hutchinson Park DrJacksonville, FL 32225