Air Academy Federal Credit Union is headquartered in Colorado Springs and is the 8th largest credit union in the state of Colorado. It is also the 477th largest credit union in the nation. It was established in 1955 and as of March of 2014, it had grown to 112 employees and 45,503 members. Air Academy Federal Credit Union has a B+ health rating.
AAFCU membership is open to employees, students and families in 10 local school districts, all active and retired military, and more than 160 area businesses. - See Details
My husband and I were working on a home refinance with of AAFCU. My husband specifically asked many times (documented through email), that he was to deal with me regarding our home re-finance. instead decided to only email or call my husband regarding the refi, despite several requests made to deal with me. He stressed how futile it would be to shop around, and that we had to order an appraisal right away. Upon submitting our application, did not follow up with us at all. After 2 1/2 weeks, we asked him about the status, and still did not receive a response. I had to call him and catch him in his office to get him to talk to me. I mentioned that I am the beneficiary of a family trust, and after faxing a statement that proved my holdings, he still told my husband, "I married a women who said that she had money once, and it turned out to not be true." I asked him several times to do me the courtesy of following up with us when he said that he was going to, and he never did. Even though the appraisal was complete, and he was made aware of this, he asked us to go ahead and order the appraisal. It was obvious that he didn't know what he had and what he didn't have in terms of our loan package. We would have to chase him down and offer to provide him with information, and when we did, he would ask for it again. He told me that he "didn't get my email" that contained an essential piece of information, and then asked for it a second time. All in all, we wasted almost 3 months dealing with this. We heard empty promises, were asked to provide information that we had already given, my personal integrity was questioned by this guy to my husband, even though he had proof that I was telling the truth. His excuse was always, "I'm so busy," or "I played hooky from work to spend time with my son," or "my underwriter was on vacation, etc." Requests for status updates went unanswered, and when we did get our final answer, it was in email form, to my husband only of course. is an insult to a profession that I have first-hand experience working in, myself having almost 7 years experience in the financial industry.
We have done several loans through Darold Kern at AAFCU and have always appreciated his professionalism and courtesy. He kept us informed in a timely manner and helped us in looking at several options until we found the best product for our unique situation. His understanding of the loan industry allowed us to get financing for our home when we had been told by other institutions that it wouldn't work. We will happily continue to do business with Darold Kern and AAFCU
I do not recommend this credit union for any financial services. I have been an Air Academy Federal Credit Union member since 1989. The Last payment to the vehicles they couldn’t fine my title they were holding It took them months have new titles for me. I was 3 days late on my credit card payment they charge me 35% interest for three years. So paid off the credit card and left $230 in the saving thinking I was going to make .02% interested on it. Wrong answer they charged my account with fees just nickel and dime it away.
I feel sorry for the military personnel who are oversea and making the comment to our country and have to deal with a finance Institutions in the states which is causing financial stress on our military personnel.
AAFCU quietly deleted at least $245 from my checking account without notifying me. The last time I got mail from them was on 2 Feb 2010. Apparently since then they changed the minimum daily balance on the account and started taking away $5.00 per month from me, without notifying me. (I don't know exactly when this occurred since the available history on line only goes back to January 2011.) Then, in April 2011 they began charging a dormant account fee of $5.00 per month, again without contacting me. Since Jan 2011 they have taken $245 away from me without any notice. They may have taken more than that if it started before Jan 2011, I have no way to know.
If you got an account as a cadet ages ago and now rarely do anything with it, you better check on it.
Been a member for 14 years!
The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Air Academy Federal Credit Union had $4.85 million in non-current loans and owned real-estate with $40.28 million in equity and loan loss allowances on hand to cover it. This gives Air Academy Federal Credit Union a Texas Ratio of 12.03% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Air Academy Federal Credit Union decreased slightly from 16.42% as of March 31, 2013 to 12.03% as of March 31, 2014, resulting in a positive change of 26.72%.This indicates that the balance sheet and financial strength for Air Academy Federal Credit Union has improved slightly in recent periods.
In the past year, Air Academy Federal Credit Union has increased its total deposits by $27.34 million, resulting in 6.7% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Air Academy Federal Credit Union has shown is excellent.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Air Academy Federal Credit Union has $476.44 million in assets with $40.28 million in equity, resulting in a capitalization level of 8.45%, which is average.
|Assets and Liabilities|
|Equity Capital||$37.84 million|
|Loan Loss Allowance||$2.45 million|
|Unbacked Noncurrent Loans||$1.28 million|
|Real Estate Owned||$3.57 million|
|Historic Data - March 2013|
|Equity Capital||$36.36 million|
|Loan Loss Allowance||$2.48 million|
|Unbacked Noncurrent Loans||$1.28 million|
|Real Estate Owned||$4.05 million|
|Profit Margin - Quarterly|
|Net Interest Margin||0.75%|
|Return on Assets||0.43%|
|Return on Equity||5.42%|
|Interest Income||$3.32 million|
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|0.15%||$25k||-||Health Savings Account|
|0.05%||-||-||IRA Share Account|
|0.05%||-||-||Roth IRA Share Account|
|0.05%||-||-||Education IRA Share Account|
|1.25%||-||$25k||MAAXIMUM Checking - Qualifying|
|0.05%||-||-||MAAXIMUM Checking - Non Qualifying|
|1.60%||$10k||-||60 Month CD|
|1.35%||$10k||-||48 Month CD|
|1.25%||$10k||-||36 Month CD|
|0.90%||$10k||-||24 Month CD|
|0.55%||$10k||-||12 Month CD|
|0.40%||$10k||-||6 Month CD|
|1.60%||$10k||-||60 Month IRA|
|1.35%||$10k||-||48 Month IRA|
|1.25%||$10k||-||36 Month IRA|
|0.90%||$10k||-||24 Month IRA|
|0.55%||$10k||-||12 Month IRA|
|Air Academy Federal Credit Union Locations|
|Branch Office||1910 Southgate Rd||Colorado Springs, CO 80906-2688|
|Branch Office||714 S Perry St Unit D||Castle Rock, CO 80104-1947|
|Branch Office||4920 N Union Blvd||Colorado Springs, CO 80918-4073|
|Branch Office||545 W Highlands Ranch Pkwy Bldg 4||Highlands Ranch, CO 80129-6950|
|Branch Office||417 3rd St||Monument, CO 80132-9109|
|Branch Office||10841 S Crossroads Dr Ste 7||Parker, CO 80134-9081|
|Branch Office||5136 Community Center Dr||USAF Academy, CO 80840-3099|
|Branch Office||9810 N Union Blvd||Colorado Springs, CO 80924-5002|