Alta Vista Credit Union is headquartered in SAN BERNARDINO and is the 132nd largest credit union in the state of California. It is also the 1,239th largest credit union in the nation. It was established in 1943 and as of September of 2013, it had grown to 31 employees and 12,543 members. Alta Vista Credit Union has a B+ health rating.
Must live, work or worship in San Bernardino or Riverside County or be associated with the former Norton Air Force Base (retiree, civil service, Department of Defense, etc.) or any branch of the U.S. Armed Forces or Reserves. - See Details
This one is no help outside of its one city. If you can't return to its main branch for deposits and assistance, you're on your own.
I received one dollar bills out of an ATM and it's been over a month, and this bank has failed to fix the problem and give me my money back.
Poor customer service on this topic. Friendly faces that hurry me out of their office and banking skills worse than me (I have basically none).
I do not recommend this bank to anyone.
My husband and I have been with this bank since 2008 and have had HORRIBLE experiences. We believe that they are utilizing a hidden internal system in efforts to maximize the number of overdraft and NSF fees charges to our account as well as other customer's accounts. I believe that they are deceptively charging numerous overdraft and NSF fees although there are deposits pending beforehand electronically at the same time. Despite being with them since 2008, they have literally bounced every single check that resulted as a overdraft even though the check may have been as low as $20.00. Alta Vista Credit Union initially had over 6 branch locations whereas they are now down to only 2 branches. June 2013 they withdrew from the Credit Union sister branch network whereas customers are no longer able to make deposits or handle any financial business with (sister branch) credit unions. Recently a local police officer came to our home to take a related report we tried to file and informed us on the "DL" that they receive immense complaints and reports about Alta Vista CU. I believe that they have profited immensely from the alleged illegal fees in which they charged us and other customer's. It seems as if they are rigging the NSF charges to benefit them the most, instead of allowing items to clear independently they are making money by bouncing multiple smaller transactions for that day. I would love insight from others that are experiencing the same issues and maybe a recommendation of another good bank to resort to my e-mail is firstname.lastname@example.org.
The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of September 30, 2013 Alta Vista Credit Union had $100,000 in non-current loans and owned real-estate with $12.09 million in equity and loan loss allowances on hand to cover it. This gives Alta Vista Credit Union a Texas Ratio of 0.83% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Alta Vista Credit Union decreased dramatically from 3.98% as of September 30, 2012 to 0.83% as of September 30, 2013, resulting in a positive change of 79.24%.This indicates that the balance sheet and financial strength for Alta Vista Credit Union has improved dramatically in recent periods.
In the past year, Alta Vista Credit Union has decreased its total deposits by -$10.6 million, resulting in -8.24% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Alta Vista Credit Union has shown is below average.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Alta Vista Credit Union has $131.14 million in assets with $12.09 million in equity, resulting in a capitalization level of 9.22%, which is average.
|Assets and Liabilities|
|Equity Capital||$11.64 million|
|Loan Loss Allowance||$449,000|
|Unbacked Noncurrent Loans||$100,000|
|Real Estate Owned||$0|
|Historic Data - September 2012|
|Equity Capital||$11.27 million|
|Loan Loss Allowance||$1.30 million|
|Unbacked Noncurrent Loans||$100,000|
|Real Estate Owned||$140,000|
|Profit Margin - Quarterly|
|Net Interest Margin||3.75%|
|Return on Assets||0.99%|
|Return on Equity||11.18%|
|Interest Income||$2.71 million|
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|0.10%||$25||-||Next Generation Savings|
|0.10%||$25||-||Vista Savers Savings|
|0.10%||-||-||Holiday Club Savings|
|0.40%||$100k||-||Platinum Money Market|
|0.35%||$20k||-||Premier Money Market|
|1.41%||$1k||-||60 Month Share Certificate|
|0.80%||$1k||-||36 Month Share Certificate|
|0.50%||$1k||-||24 Month Share Certificate|
|0.50%||$100||-||24 Month M3|
|0.30%||$1k||-||18 Month Share Certificate|
|0.20%||$1k||-||12 Month Share Certificate|
|0.20%||$100||-||12 Month Vista Savers|
|0.20%||$100||-||12 Month M3|
|0.15%||$1k||-||6 Month Share Certificate|
|0.15%||$100||-||6 Month Vista Savers|
|0.15%||$100||-||6 Month M3|
|1.41%||$1k||-||60 Month IRA Share Certificate|
|1.41%||$1k||-||60 Month Roth IRA Share Certificate|
|0.80%||$1k||-||36 Month IRA Share Certificate|
|0.80%||$1k||-||36 Month Roth IRA Share Certificate|
|0.50%||$1k||-||24 Month IRA Share Certificate|
|0.50%||$1k||-||24 Month Roth IRA Share Certificate|
|0.30%||$1k||-||18 Month IRA Share Certificate|
|0.30%||$1k||-||18 Month Roth IRA Share Certificate|
|0.20%||$1k||-||12 Month IRA Share Certificate|
|0.20%||$1k||-||12 Month Roth IRA Share Certificate|
|0.15%||$1k||-||6 Month IRA Share Certificate|
|0.15%||$1k||-||6 Month Roth IRA Share Certificate|
|Alta Vista Credit Union Locations|
|Branch Office||444 S WATERMAN AVE STE A||SAN BERNARDINO, CA 92408-1552|
|Branch Office||1425 W LUGONIA AVE||REDLANDS, CA 92374|
|Branch Office||2025 N RIVERSIDE AVE||RIALTO, CA 92377|