Case Credit Union is headquartered in Lansing and is the 45th largest credit union in the state of Michigan. It is also the 801st largest credit union in the nation. It was established in 1936 and as of March of 2014, it had grown to 88 employees and 33,684 members. Case Credit Union has a B+ health rating.
You're eligible to join if you're one of the following: * All persons who live, work or worship in Ingham, Eaton, Clinton, Livingston, Shiawassee, Ionia and Jackson counties. *All students, employees, pensioners and alumni of any educational institution in the above-named counties. * Employers and/or members of various select employee groups. * Members of the Michigan Education Association. * Donor to CASE Cares, a non-profit organization. Recommended $5 minimum. * Any person receiving a retirement annuity, pension, social security, or similar retirement payment from private or government sources, and who lives in, or belongs to a retirement organization located in: Ingham, Eaton, Clinton, Livingston, Shiawassee, Ionia, Gratiot, Saginaw, Genesee, Oakland, Washtenaw, Jackson, Calhoun, Barry, Kent or Montcalm Counties. - See Details
I have been a customer at Case Credit Union for 10 years. For a majority of those years I had great credit. Now Case is loaning me money at more than 13% which means that my payments of nearly $200 = $107 to principal and $77. to interest! At the same time, I was able to obtain a loan for a car at 7% interest. At this point, dealing with Case is equivalent to dealing with a loan shark. I would not recommend this
They had promotion, sign up for e-pay, make six payments, get $10.
I did that.
CSR DENIED IT, said it wasn't done in the month, just within 30 days.
Also lost two payments-by-mail.
Very unhappy. Moving to HUNTINGTON next week.
We have been a member of CASE CU for 2 Years. Our business checking and saving accounts are with CASE, our personal checking and savings accounts are with Case. We also have a vehicle financed through them as well as a credit card. We were given an auto loan at 3% when other banks offered 8-12%. We were also offered and excepted a credit card at very low interest. We thought this was the start of a good and long business relationship together with a credit union. WE WERE SO WRONG! BEWARE AND READ ON...
We originally came to CASE because we were under the impression it would be much easier to deal with a credit union verses a conventional bank. We had heard fees were expected to be much less and better rates on loans.
We have been charges EXCESSIVE overdraft fees and account transfer fees for transferring between accounts. Sometimes they will transfer several times in a day and now charge $3,00 for each transfer from savings/credit card accounts to our checking accounts. (They used to charge $2,00 for these transfers) They recently held a deposit for 7 days. (a deposit that we frequently make from the same customer.) That seven day hold has cost us transfer fees, they have pulled $250.00 from our savings and charged several fees for numerous transfers of small dollar amounts in ONE day! In the past, they have chosen to run a large item though our account then ran dozens of small transactions and charged us hundreds of dollars in over draft fees from our account all in a single day. I have been told by them that they can choose what order things are run through, their policy is only to run large items through first. This is unfair and ultimately a dishonest way of doing business.
They do not return phone calls, they do not offer any help with excessive overdraft fees, they are not easy to work with, and are not forthcoming about their hidden fees and dishonest way of doing business!
I would NEVER recommend doing any business with CASE!
This Credit union is the worst!! This looks like some generic response to a complaint against them. It's abvious they didn't even read what this writer complained about. You may have lower rates, but you make doing business with you a NIGHTMARE! My girlfriend made the mistake of using you guys to finance her vehicle. She has already received a few threating letters. This has been in the first 4 months of the loan. Once because you were sending her payment book to the wrong address and then you called her saying that she is late on her payment and threaten her of reposession. My girlfriend told you that she didn't know anything was due because she never got the payment book. You told her it's not Case's fault they have the wrong address and that she needs to straighten it out with the dealership. In the meantime, you added late fee's to her loan?? Come to find out after talking to the dealership, it was your mistake on the address. The next threat letter came a couple months later saying she will be charged a higher premium because you said she didn't provide proof of insurance from the begining of the loan...And again, you were wrong. After looking into it, you saw that the sale wasn't completed for a few weeks later due to some mechanical issues the dealership had to correct before the sale would be finalized. There was another letter between there, but I can't remember why. All I know is. everytime she see's a envelope with CASE CREDIT UNION on it, she is afraid to open it because god only knows what you are going to threaten her about next. I make sure everyone I know knows about this place and to AVOID it at all costs! You are a very rotten company to deal with.
Also, the response you gave here is the exact same response I just read on a complaint on the InsiderPages website. Way to go!
We are troubled to read about your negative experience with us. We sincerely apologize for any inconvenience you may have encountered. We assure you that we strive to keep our rates competitive with the current market and our loan decision process relies on several factors to ensure we can provide our members with the best possible loan rates that they qualify for. Our goal is to provide products and services that are superior, convenient and easy to use. Please give us a call at 1.888.393.7716 and we’ll be happy to look at your account to see if we can offer possible options to reduce your loan payments.
We appreciate your feedback and look forward to hearing from you.
The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Case Credit Union had $2.89 million in non-current loans and owned real-estate with $24.24 million in equity and loan loss allowances on hand to cover it. This gives Case Credit Union a Texas Ratio of 11.92% which is above average. Any bank with a Texas Ratio near or greater than 100% is considered at risk.
The Texas Ratio for Case Credit Union experienced no significant changes from 11.16% as of March 31, 2013 to 11.92% as of March 31, 2014, resulting in a negative change of 6.79%. This indicates that the balance sheet and financial strength for Case Credit Union has had no significant changes in recent periods.
In the past year, Case Credit Union has increased its total deposits by $12.13 million, resulting in 6.11% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Case Credit Union has shown is excellent.
Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Case Credit Union has $249.09 million in assets with $24.24 million in equity, resulting in a capitalization level of 9.73%, which is above average.
|Assets and Liabilities|
|Equity Capital||$21.02 million|
|Loan Loss Allowance||$3.21 million|
|Unbacked Noncurrent Loans||$2.26 million|
|Real Estate Owned||$631,000|
|Historic Data - March 2013|
|Equity Capital||$21.19 million|
|Loan Loss Allowance||$1.51 million|
|Unbacked Noncurrent Loans||$2.26 million|
|Real Estate Owned||$796,000|
|Profit Margin - Quarterly|
|Return on Assets||0.97%|
|Return on Equity||11.45%|
|Interest Income||$2.77 million|
Always verify rates and promotions with the bank or credit union. We are not Case Credit Union, we are a rate comparison website and can not provide official rates or promotions.
|0.40%||$25||-||Save To Win (Variable Term)|
|0.20%||-||-||Roth IRA Shares|
|0.20%||-||-||Roth Conversion IRA Shares|
|0.10%||-||-||Share in the Success|
|0.30%||$30k||-||Money Management Account (MMA)|
|1.50%||$500||-||5 Year TDA|
|1.20%||$500||-||4 Year TDA|
|0.90%||$500||-||3 Year TDA|
|0.60%||$500||-||30 Month TDA|
|0.55%||$500||-||2 Year TDA|
|0.45%||$500||-||18 - 23 Month TDA|
|0.40%||$500||-||12 - 17 Month TDA|
|0.25%||$500||-||6 - 11 Month TDA|
|1.50%||$500||-||5 Year IRA TDA|
|1.20%||$500||-||4 Year IRA TDA|
|0.90%||$500||-||3 Year IRA TDA|
|0.60%||$500||-||30 Month IRA TDA|
|0.55%||$500||-||2 Year IRA TDA|
|0.45%||$500||-||18 - 23 Month IRA TDA|
|0.40%||$500||-||12 - 17 Month IRA TDA|
|Case Credit Union Locations|
|Branch Office||1701 Hamilton Rd||Okemos, MI 48864|
|Branch Office||422 N Washington Sq Gannon Vocational Technology Center||Lansing, MI 48933|
|Branch Office||2400 West Rd||East Lansing, MI 48823-7347|
|Branch Office||4316 S Pennsylvania Ave||Lansing, MI 48910|