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800-342-8422
220 South King Street, 22nd Fl.
Honolulu, HI 96813

Central Pacific Bank was established in 1954 through a grassroots effort by WWII veterans to serve the needs of small businesses in Hawaii. By following its guiding principle of being loyal to its customers and community, Central Pacific Bank has become Hawaii's premier community bank.

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Reviews (4)

Do Not Bank With Central Pacific Bank!!

They don't care about people!  I had hoped that I would be a new owner of one of the units at the Pensacola Chelsea in Makiki.  It was affordable and would have been a brand new building in town.  I can barely afford anything in town and this one gave me hope!  It was priced at about 300K.  It would have been my first time buying a home (condo).  I was excited about it and ready to purchase when all of a sudden I get a letter from the agent for the developer stating the Central Pacific Bank did not approve the extension on the project and the project went into foreclosure.  I found out that Central Pacific Bank did not grant the extension because they wanted to see if they could get more.  To make a long story short, they we lost the property because Central Pacific Bank wanted more money!!  They didn't care who they hurt; all to make a few extra bucks!  How greedy these banks are!!  Please do not bank with Central Pacific Bank!  This is in Hawaii and it's sad that they have no ALOHA!  I ask that you please do not support them!!

COMPLETE WASTE OF TIME, TERRIBLE

ABSOLUTELY TERRIBLE! My checks come from the mainland and they have to hold each one for over half a month! I should just now be getting my check from JANUARY today, but I wouldn't be surprised if they managed to screw that up.  I just tried signing up for online banking to actually see if they could do something right and tell me if my money is actually in the and it says that the bank has denied my card when I should have 1500 dollars in there right now.  It's pathetic. I also signed up for a loan the first day I got an account because I needed money right then considering they were holding 1500 dollars.  A week later and I still had no response as to whether I had gotten the loan or not.  Finally, after my third time going in, they call the people in charge of passing the loan and tell me that they're on a lunch break, can't get ahold of them and asked for a number they could call me at WHEN I HAD ALREADY GIVEN THEM MY NUMBER and within the next several hours, I find that my loan was denied.  I have 60,000 on a CD and have taken out loans before and it's denied now? Overall, this is a terrible bank and they don't deserve to have any customers.  I'd be embarassed to work here.

CPB One Of The Best

Branch tellers and personal bankers at the Main, Waikiki and Mapunapuna branches have always been courteous and helpful to me. Online banking is easy and convenient. Yeah, I know this sounds like a commercial but I'm actually a very satisfied customer. Been one for seventeen years.

Horrible Hidden ATM Fees

I was with Central Pacific Bank for over three years and loved it! Always very friendly tellers, gorgeous downtown bank lobby, I got interest in my checking account and up to $3 per ATM surcharge for non-CPB ATMs refunded to me up to $20 a month. Mid-September they switched their debit cards from Visa to Mastercard, slightly annoying but not a big deal since I didn't have any bills or anything tied to the card.

A few days later I look at my online bank account and there were two $1.50 ATM fees from when I'd used a Bank Of Hawaii ATM with my new card. Strange. I started poking around their website to see if the switch over to Mastercard had somehow changed my account. Turns out as of September 17th they no longer refund the surcharges AND tack on their $1.50 ATM fee for non-CPB ATMs unless you pay $60 a year to upgrade your checking account! Way to go for making a huge fuss over the switch from Visa to Mastercard and then sticking me with $8 in ATM surcharges and fees for TWO transactions ($4 a pop!) without so much as a letter clearly explaining the change. I wrote them a letter expressing my displeasure (no response yet) and opened a new account at Aloha Pacific FCU the next day and am just waiting for everything to settle in my account before I go shut it down. Horrible way to do business.



Health

Data for Q1 2014

Institution Health

A+

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Central Pacific Bank had $54.08 million in non-current loans and owned real-estate with $688.85 million in equity and loan loss allowances on hand to cover it. This gives Central Pacific Bank a Texas Ratio of 7.85% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
B+

The Texas Ratio for Central Pacific Bank decreased slightly from 9.57% as of March 31, 2013 to 7.85% as of March 31, 2014, resulting in a positive change of 17.95%.This indicates that the balance sheet and financial strength for Central Pacific Bank has improved slightly in recent periods.

Deposit Growth

GRADE:
A+

In the past year, Central Pacific Bank has increased its total deposits by $258.9 million, resulting in 6.81% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Central Pacific Bank has shown is excellent.

Capitalization

GRADE:
A+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Central Pacific Bank has $4.8 billion in assets with $688.85 million in equity, resulting in a capitalization level of 14.34%, which is excellent.

Institution Statistics

Overall
FDIC Certificate #17308
Year Established1954
Employees838
Primary RegulatorFDIC
Assets and Liabilities
Assets$4.80 billion
Loans$2.63 billion
Deposits$4.06 billion
Equity Capital$605.69 million
Loan Loss Allowance$83.16 million
Unbacked Noncurrent Loans$49.25 million
Real Estate Owned$4.83 million
Historic Data - March 2013
Assets$4.56 billion
Equity Capital$700.35 million
Loan Loss Allowance$86.81 million
Unbacked Noncurrent Loans$49.25 million
Real Estate Owned$10.07 million
Profit Margin - Quarterly
Net Interest Margin3.42%
Return on Assets0.91%
Return on Equity6.59%
Interest Income$37.39 million
Rates

Always verify rates and promotions with the bank or credit union. We are not Central Pacific Bank, we are a rate comparison website and can not provide official rates or promotions.

Central Pacific Bank Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.18%--IOLTA
0.15%$100k-Exceptional Super Savings - Qualifying
0.12%$25k-Business Super Savings - Qualifying
0.11%$100k-Personal Super Savings - Qualifying
0.10%$1m-Exceptional Savings Account
0.03%--Business Super Savings - Non Qualifying
0.03%--Personal Super Savings - Non Qualifying
0.03%--Exceptional Super Savings - Non Qualifying
0.02%--Business Savings
0.02%--Personal Savings
0.02%--Starter Savings

Central Pacific Bank Money Market Rates

DetailsAPYMINMAXPRODUCT
0.10%$1m-Business Money Market Savings

Central Pacific Bank Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.15%-$25kExceptional Choice Checking - Qualifying
0.15%-$25kValue Plus Checking - Qualifying
0.05%$250k-Exceptional Checking Account
0.05%$1m-Performance Business Checking
0.02%--Exceptional Choice Checking - Non Qualifying
0.02%--Value Plus Checking - Non Qualifying

Central Pacific Bank CD Rates

DetailsAPYMINMAXPRODUCT
1.00%$2,500-5 Year CD Special
1.00%$2,500-Business 5 Year CD Special
0.60%$100k-5 - 8 Year Jumbo CD
0.60%$100k-Business 5 - 8 Year Jumbo CD
0.55%$500-5 - 8 Year CD
0.55%$500-Business 5 - 8 Year CD
0.50%$2,500-3 Year CD Special
0.50%$2,500-Business 3 Year CD Special
0.35%$100k-48 - 59 Month Jumbo CD
0.35%$1k-36 Month Smart Saver CD
0.35%$100k-Business 48 - 59 Month Jumbo CD
0.30%$100k-36 - 47 Month Jumbo CD
0.30%$100k-Business 36 - 47 Month Jumbo CD
0.25%$2,500-1 Year CD Special
0.25%$500-36 - 47 Month CD
0.25%$500-48 - 59 Month CD
0.25%$500-12 Month Exceptional Preferred CD
0.25%$2,500-Business 1 Year CD Special
0.25%$500-Business 12 Month Exceptional Preferred CD
0.25%$500-Business 36 - 47 Month CD
0.25%$500-Business 48 - 59 Month CD
0.20%$500-6 Month Exceptional Preferred CD
0.20%$100k-24 - 35 Month Jumbo CD
0.20%$1k-12 Month Smart Saver CD
0.20%$1k-18 Month Smart Saver CD
0.20%$500-Business 6 Month Exceptional Preferred CD
0.20%$100k-Business 24 - 35 Month Jumbo CD
0.15%$500-24 - 35 Month CD
0.15%$100k-12 - 23 Month Jumbo CD
0.15%$100k-Business 12 - 23 Month Jumbo CD
0.15%$500-Business 24 - 35 Month CD
0.10%$500-12 - 23 Month CD
0.10%$100k-181 - 364 Day Jumbo CD
0.10%$100k-Business 181 - 364 Day Jumbo CD
0.10%$500-Business 12 - 23 Month CD
0.05%$500-181 - 364 Day CD
0.05%$100k-14 - 31 Day Jumbo CD
0.05%$100k-32 - 90 Day Jumbo CD
0.05%$100k-91 - 180 Day Jumbo CD
0.05%$100k-Business 14 - 31 Day Jumbo CD
0.05%$100k-Business 32 - 90 Day Jumbo CD
0.05%$100k-Business 91 - 180 Day Jumbo CD
0.05%$500-Business 181 - 364 Day CD
0.03%$500-7 - 31 Day CD
0.03%$500-32 - 90 Day CD
0.03%$500-91 - 180 Day CD
0.03%$500-Business 7 - 31 Day CD
0.03%$500-Business 32 - 90 Day CD
0.03%$500-Business 91 - 180 Day CD

Central Pacific Bank IRA Rates

DetailsAPYMINMAXPRODUCT
0.60%$100k-5 - 8 Year Jumbo IRA
0.55%$500-5 - 8 Year IRA
0.35%$100k-4 Year Jumbo IRA
0.30%$100k-3 Year Jumbo IRA
0.25%$500-12 Month Exceptional Preferred IRA
0.25%$500-3 Year IRA
0.25%$500-4 Year IRA
0.20%$500-6 Month Exceptional Preferred IRA
0.20%$100k-18 Month Variable Jumbo IRA
0.20%$100k-2 Year Jumbo IRA
0.15%$100k-1 Year Jumbo IRA
0.15%$500-2 Year IRA
0.10%$100k-181 - 364 Day Jumbo IRA
0.10%$500-1 Year IRA
0.10%$25-18 Month Variable IRA
0.05%$500-Business 181 - 364 Day IRA
Locations

Central Pacific Bank has 35 locations. Click to view all Central Pacific Bank locations.