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4141 NW Expressway
Oklahoma City, OK 73116-1682

Communication Federal Credit Union is headquartered in Oklahoma City and is the 4th largest credit union in the state of Oklahoma. It is also the 244th largest credit union in the nation. It was established in 1939 and as of March of 2014, it had grown to 150 employees and 59,667 members. Communication Federal Credit Union's money market rates are 36% higher than the national average, and it boasts a A+ health rating.

Field of Membership Restrictions

*Are employed by or retired from one of our select employee groups. *Have a family member who is a member of Communication Federal Credit Union. *Live or work in Broken Arrow, OK, or anywhere in Carter County or Pottawatomie County, OK. (CFCU has a community charter for these areas). *If you live in Oklahoma or Kansas you can join the Citizens for Financial Literacy (CFL), a non-profit group that is one of our select employee groups. CFL assists in providing financial literacy education. Oklahoma or Kansas residents can join CFL through our online application for a one-time $5 membership fee. - See Details

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Reviews (3)

Horrible Experience At Branch 3 Located At 520 Southwest 89Th Street, OKC

Branch 3 could use a lesson in customer service.  My wife and I applied for a auto loan back in February 2012 due to the low rate 1.99% being offered.  Turns out that was the only thing we would enjoy about the credit union.  I am not exaggerating one bit when I say that the tellers are the rudest, most unprofessional, uneducated group of misfits I have ever encountered.  There is so much tension between tellers because they are constantly fueding because one is doing more than the other.  They are constantly in a horrible mood and act like they do not want to be there.  Customer service is a foreign concept to these tellers. They treat the members like dirt, shout at members, they throw temper tantrums when they get "overworked."  I refinanced my vehicle after 3 months of their practices and would not recommend this place!

Communication Federal Credit Union -- Misleading information during the application process

Talking about "tough to join" and a bit misleading:

They stated at their website that anyone can join easlily via the "Citizen for Financial Literacy" with $5 contribution.  Then when one applies, they stated after one goes through all the online application procedures (Chex, ID check, sending payment, etc.): "Sorry, you have to live in OK or Kansas to join that association." 

I am not complaining about the "tough to join" part, but it is a bit misleading to cause people to apply, then they turned one down rapidly.  It is a waste of time on the part of the applicants. 

Ref. from their website:

It's never been easier to join Communication Federal Credit Union! Just click the Open My Account button below and go directly to our online membership application.
New member? Signing up is simple and easy. Citizens for Financial Literacy
  (If you do not fall within our regular field of membership, you may join the Citizens for
   Financial Literacy association in order to become a member with Communication
   Federal Credit Union) -- Note that nowhere it specifies the residency requirement to join this association during the important application process.

Please note that Maria did point out the residency requirement was stated at the cover page.  The CC should have included this crucial information during the online application process to ensure te ruling out of out-of-state applicants (like the Kasasa Cash application process).  Since it is now a minor flaw, I have modified my initial comments and rating accordingly.  Thanks Maria!

Customer Service

I have been extremely pleased with this credit union's customer service. Representatives have been pleasant and helpful. The web/mobile service makes it easy to access account status and information. They also offer low interest loans on items such as storm shelters, vehicles, homes.


Data for Q1 2014

Institution Health


Texas Ratio


The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Communication Federal Credit Union had $3.37 million in non-current loans and owned real-estate with $140.26 million in equity and loan loss allowances on hand to cover it. This gives Communication Federal Credit Union a Texas Ratio of 2.40% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend


The Texas Ratio for Communication Federal Credit Union decreased dramatically from 5.63% as of March 31, 2013 to 2.40% as of March 31, 2014, resulting in a positive change of 57.34%.This indicates that the balance sheet and financial strength for Communication Federal Credit Union has improved dramatically in recent periods.

Deposit Growth


In the past year, Communication Federal Credit Union has increased its total deposits by $10.49 million, resulting in 1.51% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Communication Federal Credit Union has shown is above average.



Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Communication Federal Credit Union has $921.6 million in assets with $140.26 million in equity, resulting in a capitalization level of 15.22%, which is excellent.

Institution Statistics

NCUA #3454
Year Chartered1939
Primary Regulator
Assets and Liabilities
Assets$921.60 million
Loans$482.59 million
Deposits$704.56 million
Equity Capital$135.66 million
Loan Loss Allowance$4.60 million
Unbacked Noncurrent Loans$3.22 million
Real Estate Owned$147,000
Historic Data - March 2013
Assets$877.44 million
Equity Capital$134.38 million
Loan Loss Allowance$5.46 million
Unbacked Noncurrent Loans$3.22 million
Real Estate Owned$386,000
Profit Margin - Quarterly
Return on Assets0.94%
Return on Equity6.42%
Interest Income$8.11 million

Always verify rates and promotions with the bank or credit union. We are not Communication Federal Credit Union, we are a rate comparison website and can not provide official rates or promotions.

Communication Federal Credit Union Savings Account Rates

0.60%$100k-IRA Share Account
0.15%--Share Account
0.10%--Health Savings Account

Communication Federal Credit Union Money Market Rates

0.60%$100k-Money Max

Communication Federal Credit Union Checking Account Rates

0.10%--Share Draft

Communication Federal Credit Union CD Rates

1.50%$1k-5 Year CD Share Certificate
1.45%$1k-4 Year CD Share Certificate
1.25%$1k-3 Year CD Share Certificate
1.00%$1k-2 Year CD Share Certificate
0.80%$1k-18 Month CD Share Certificate
0.75%$1k-1 Year CD Share Certificate
0.60%$1k-6 Month CD Share Certificate

Communication Federal Credit Union IRA Rates

1.50%$1k-5 Year IRA Share Certificate
1.45%$1k-4 Year IRA Share Certificate
1.25%$1k-3 Year IRA Share Certificate
1.00%$1k-2 Year IRA Share Certificate
0.80%$1k-18 Month IRA Share Certificate
0.75%$1k-1 Year IRA Share Certificate
0.60%$1k-6 Month IRA Share Certificate

Communication Federal Credit Union has 18 locations. Click to view all Communication Federal Credit Union locations.