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269-345-7804
7040 Stadium Dr
Kalamazoo, MI 49009-6272

Consumers CU (MI) is headquartered in Kalamazoo and is the 19st largest credit union in the state of Michigan. It is also the 434th largest credit union in the nation. It was established in 1964 and as of March of 2014, it had grown to 189 employees and 56,637 members. Consumers CU (MI)'s money market rates are 2X the national average, and it boasts a A+ health rating.

Field of Membership Restrictions

Must live, work, worship or be enrolled in a post high school educational institution in Allegan, Barry, Berrien, Branch, Calhoun, Cass, Kalamazoo, Kent, Ottawa, St. Joseph or Van Buren County. - See Details

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Reviews (1)

Overall, A Very Positive Place To Bank

My wife and I have been members of Consumer's Credit Union in Kalamazoo, MI for several years now. I would say that we have been very satisfied with our experience thus far. The offices have a very friendly feeling, ranging from the politeness of the staff, the free coffee, and fast service. Their web-site is incredibly helpful, where you can do online banking, bill-pay, etc. I can even get text messages sent to my phone when I want to check the balance of our account.

The only negative experiences we have had over the years have been when we failed to pay attention to our account balance and overdrew our account. I accept responsibility for the failure on our part when this has happened, but in one or two instances I called customer service to plea for their help. It was actually a desparate situation that we were in financially, and I ended up having a one-dollar coffee cost $31.00 (with the overdraft fee). I explained my situation to the girl at customer service, and it really didn't seem like she had an ounce of humanity in her cold body. Yes, rules are rules. It was my fault. But we all make mistakes, and in a bad situation, it really seemed like a very degrading respnse that she gave.

I still like the credit union, and aside from a few excessive fees, I am very happy with my membership there.



Health

Data for Q1 2014

Institution Health

A+

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much capital a bank has available compared to the total value of loans considered at risk. As of March 31, 2014 Consumers CU (MI) had $1.82 million in non-current loans and owned real-estate with $54.64 million in equity and loan loss allowances on hand to cover it. This gives Consumers CU (MI) a Texas Ratio of 3.34% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
A+

The Texas Ratio for Consumers CU (MI) decreased dramatically from 8.80% as of March 31, 2013 to 3.34% as of March 31, 2014, resulting in a positive change of 62.07%.This indicates that the balance sheet and financial strength for Consumers CU (MI) has improved dramatically in recent periods.

Deposit Growth

GRADE:
A+

In the past year, Consumers CU (MI) has increased its total deposits by $51.47 million, resulting in 13.81% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Consumers CU (MI) has shown is excellent.

Capitalization

GRADE:
B+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Consumers CU (MI) has $517.73 million in assets with $54.64 million in equity, resulting in a capitalization level of 10.55%, which is above average.

Institution Statistics

Overall
NCUA #62172
Year Chartered1964
Employees189
Primary Regulator
Assets and Liabilities
Assets$517.73 million
Loans$437.50 million
Deposits$424.11 million
Equity Capital$50.31 million
Loan Loss Allowance$4.34 million
Unbacked Noncurrent Loans$790,000
Real Estate Owned$1.03 million
Historic Data - March 2013
Assets$447.90 million
Equity Capital$43.31 million
Loan Loss Allowance$5.61 million
Unbacked Noncurrent Loans$790,000
Real Estate Owned$2.62 million
Profit Margin - Quarterly
Net Interest Margin1.15%
Return on Assets1.19%
Return on Equity12.2%
Interest Income$5.30 million
Rates

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Consumers CU (MI) Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.50%--Traditional IRA Account
0.50%--Roth IRA Account
0.50%--Educational IRA Account
0.50%--SEP IRA Account
0.25%--Christmas Savings Account
0.10%$50-Savings Account
0.10%$50-Business Savings

Consumers CU (MI) Money Market Rates

DetailsAPYMINMAXPRODUCT
1.00%$50k$100kAbove Zero Money Market Special
1.00%$25k$50kRate Watch Money Market Special
0.50%--Money Market IRA Account
0.50%--Money Market Roth IRA Account
0.50%--Money Market Education IRA Account
0.40%$250k-Money Market Account
0.40%$250k-Business Money Market
0.20%$2,500$100kMunicipal Money Market

Consumers CU (MI) Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.35%$250k-Business Plus Checking
0.25%$25k-Interest Checking Account

Consumers CU (MI) CD Rates

DetailsAPYMINMAXPRODUCT
1.45%$25k$500k60 Month CD
1.10%$1k$250kRate Watch CD Special
0.75%$100$10k12 - 60 Month Dollar Dog CD
0.74%$25k$500k36 Month CD
0.50%$25k$500k24 Month CD
0.35%$25k$500k12 Month CD
0.15%$25k$500k6 Month CD

Consumers CU (MI) IRA Rates

DetailsAPYMINMAXPRODUCT
1.45%$25k$500k60 Month IRA
1.10%$1k$250kRate Watch IRA Special
0.74%$25k$500k36 Month IRA
0.50%$25k$500k24 Month IRA
0.35%$25k$500k12 Month IRA
0.15%$25k$500k6 Month IRA
Locations

Consumers CU (MI) has 14 locations. Click to view all Consumers CU (MI) locations.