Average User Rating:2.5 star rating based on 3 reviews.
Lake Trust Credit Union
Lake Trust Credit Union Locations| 501 S Capitol Ave Lansing, MI 48933 888-267-7200 mi.laketrust.org  |
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Lake Trust Credit Union is headquartered in LANSING and is the 4th largest credit union in the state of Michigan. It is also the 101st largest credit union in the nation. It was established in 1944 and as of December of 2011, it had grown to 376 employees and 154,019 members. Lake Trust Credit Union has a 4-star health rating.
See Rates for: Checking | Savings | Money Market | CD | IRA
Lake Trust Credit Union Checking Account Rates
Lake Trust Credit Union Savings Account Rates
Lake Trust Credit Union Money Market Rates
Lake Trust Credit Union CD Rates
Lake Trust Credit Union IRA Rates
| Apy | Min | Max | Product | |
| 1.51% | $10k | - | 60 - 72 Month IRA | |
| 1.51% | $25k | - | 60 - 72 Month Roth IRA | |
| 1.51% | $10k | $25k | 60 - 72 Month CESA | |
| 1.11% | $25k | - | 48 - 59 Month IRA | |
| 1.11% | $25k | - | 48 - 59 Month Roth IRA | |
| 1.11% | $25k | - | 48 - 59 Month CESA | |
| 0.80% | $25k | - | 36 - 47 Month IRA | |
| 0.80% | $25k | - | 36 - 47 Month Roth IRA | |
| 0.80% | $25k | - | 36 - 47 Month CESA | |
| 0.70% | $25k | - | 24 - 35 Month IRA | |
| 0.70% | $25k | - | 24 - 35 Month Roth IRA | |
| 0.70% | $25k | - | 24 - 35 Month CESA | |
| 0.50% | $25k | - | 12 - 23 Month IRA | |
| 0.50% | $25k | - | 12 - 23 Month Roth IRA | |
| 0.50% | $25k | - | 12 - 23 Month CESA | |
| 0.40% | $25k | - | 6 - 11 Month IRA | |
| 0.40% | $25k | - | 6 - 11 Month Roth IRA | |
| 0.40% | $25k | - | 6 - 11 Month CESA | |
| 0.30% | $25k | - | 3 - 5 Month IRA | |
| 0.30% | $25k | - | 3 - 5 Month Roth IRA | |
| 0.30% | $25k | - | 3 - 5 Month CESA |
Rates updated: 5/26/2012
Data for Q4 2011
Institution Statistics
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Institution Health
Overall Score:
4 out of 5 
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Great Credit Union
- dpandslemmen - Tuesday, April 3, 2012 - 8:56 AMI have been a member since Nov. 2007.
Their rates have always been on of the highest in the area.
Every customer service interaction I have had both in person and over the phone has been done professionally and polietly. The reason for the interaction has been quickly solved.
Would recommend to anyone in the area.
2
Absolutely Horrible All The Way Around!
- MsJMS - Thursday, November 3, 2011 - 11:58 AMFirst they sent me payment books every few months changing the amount of my car payment, when I called to verify they assured me that the new payment book was correct. 3 years later I called to get the payoff on my car I was told that I owed more for the car then the initial loan.They had been placing insurance on my car without notifying me. I already had insurance on my car I had to send all declaration pages for my insurance for the last 3 years! After tracking down all the info and confirming with my insurance companies that Lake Trust was recieving these insurance docs the past 3 years, I sent in the docs. I have provided the same insurance docs 7 times now since then and they still are not taking the money off my loan! I recently learned that they are reporting me over 80 days late on my car. I called and they stated that I have not been paying the full amount of my car payment. I told them that I have always paid what the coupon said they said there were never any other payment books sent to me, so I had to dig up a coupon and fax it to them. Only then did they admit responsibility but it took them months to change my credit report and they did not change all of it! I recently set it up to have my car payments Direct Debited from my account so I had a better tracking system when dealing with them. I paid my car payment a month in advance so it was not due until Dec. 2nd. In Oct. I saw on my bank statement a pre-debit notification from Lake Trust. I called Lake Trust and they assured me that no payment would be taken out in Nov since it was not due, they said that they were verifying the account was valid. Well I found out that they did try to take a payment for Nov and I was charged an overdraft fee from my bank! When I called Lake Trust the rep said that the form originally said to start in Dec but it was changed to Nov after I signed it! She proceeded to tell me there was nothing she could do because they did not charge me the overdraft fee,my bank did so take it up with them! Very POOR customer service! I would trade my car in so I no longer have to deal with them but I owe more than the car is worth because of all the insurance charges they wont take off! Nothing but problems from the beginning! Do not do business with them!
2
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Lake Trust Takeovers
I was a member of Huron River Area Credit Union, then Detroit Edison Credit Union and finally Lake Trust Credit Union for over 10 years. Not their best customer or their worst and admittedly I didn't make a lot of use of the "member services" during my time with them. What I did appreciate was the friendly small-town customer service, low fees or no fees or charges for things like money orders, statements or bank checks. That all changed when Lake Trust took over last year. Their fee schedule now rivals that of any of the "big mean banks" with $10 bank checks, $5 - $15 transfer fees from checking, and $29 overdraft fees for even a few cents. Programs they used to have in place to help their customers work through financial issues are a thing of the past. While the branch customer service remains friendly, woe be unto you if you have to deal with anyone at the main branch. I see all these credit union commercials all the time about how you're a "member" not a "number". I can tell you that I most assuredly was nothing more than a number to Lake Trust and I have heard similar statements from other customers. As a matter of fact, when I opened my account in 2001, it was on the recommendation of several co-workers and friends. I am the only one left - everyone else moved to other credit unions or banks years ago.