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Reviews (5)

Flushing Bank Is Responsive, Reliable And Nice Customer Service

I got fed up with the big banks - increasing their fees and reducing their service. They used to have personal bankers but all got cut. It took nearly three weeks for them to acknowledge receiving a fax from me and I just had enough. 

Flushing is great. Local branches, huge ATM network so no fees even if I'm travelling. Nice to deal with on the phone. Good rates. Fair policies. Haven't had an outage (unlike the other ones I can mention). 

May not spend $$$$ on fancy advertising, but they're just a good, reliable bank. 

They Will Find A Way To Take Your Last Dollar

 

I have been a loyal customer since 1973 - ran at least a million through their hands.  Put several hundred thousand in IRA CD’s paying 2% (wow golly) 2 years ago- upon maturity this month, l I asked, in an effort to be loyal,  if they had any rates above 1% - advised could get 1.5% at another institution – could they match? But other than a John trying to pitch the same old annuity dong they had a zero competitive CD offering.  So. I advised the folks at the Bayside branch they should expect authorization to transfer all but around 35k (which I still hoped would find some offering from FSB - still trying to be loyal) to another institution.  They did 2 transactions which involved a signature, check and a licked envelope and promptly charged me $25 each.  Considering the piss poor rates and non-existent service they offered - I found this offensive. Spoke to John Buran's office (CEO) –tons of  lip service - got my branch rep – agreed they should have waived but powerless - finally got a call from a very rude  Donna Fluddy from the Bayside branch ....who I later found out was an administrative assistant (that’s a secretary folks) – guess the branch manager was very  busy doing something.  She quickly  advised ALL banks charge a fee for an institution to institution transfer – WRONG -  I advised I have never been charged - Capital 1, Ridgewood, Bank of America and Fidelity to name a few....again lots of lip service so .....BUYER BEWARE - since at some point you will probably need to move money from this bank and it is much more desirable to do a bank to bank transfer - they will hit you up for money – calling it a FEE - -  Translation - $25 for taking your money out of their Bank – they don’t like that - sort of a penalty you don’t deserve - they forgot you kept a ton of cash for them to use while they paid you less than inflation.

 

Remember when Banks actually cared about customers?  FSB is the reason we despise Banks and Bankers

 

I wish I could rate them less than 1 star

 

A Scamer Bank- Less Than 10 Star If Icould Rate

I have business account with Flushingbank over 6 months. Last deposit check is a large check . However they did not let me withdrawn my own money because i had an over draft before. They told me that is federal law. OK i came back and call my friend work for FDIC asking this problem. There is no such that thing that they can hold my money 30 days , not even 9 days . No matter what reason, no bank can hold your money over 7 days. I called the main office and they don't know why too, they never can give me a good reason, but they cannot solve the problem ???

I don't know what going on in their system but now i know why they are small bank and no one come to do business with them, including me. I told them i gonna close my account they said good, i don't need you. Well they don't need me that's fine. But give back my money, that is MY MONEY, NOT THEIR.

DID YOU SEE ANY BANK WOULDNT LET CLIENT WITHDRAW THEIR OWN MONEY BY A REASON THEY MAKE UP WITH , WHAT A BIG LIAR!!!!!!

A wake up call for anyone already doing business with them and if you want to open account with them:  DON'T EVER DOTHAT. I gonna withdrawn all my money and just leave them as far as i can.

FB Not What It Used To Be.

I have been banking there for 35 years. in the past few years I've had reoccurring problems (over 35 times) with checking account funds available (usually $50-$100 below true balance). I have held on to all correspondence, and not once has FB given me a reason for holding my money. How much interest does FB get for the 2 to 3 days of holding my money, and if they do this to other customers that's a whole lot of interest. The other problem is trying to contact a customer service representative that I can understand; then when you ask for them to repeat something they become short and rude. I only keep the account because it's close by and free; well not really when they hold the money a few days.

Flushing Bank

Not like the big banks, who know you by your account number and not your name.  Flushing Bank is where I trust my money to be in.  They have great promotions with great give aways!  Keep up the great service Flushing Bank; I will make sure I tell more friends and family about your financial institution. 



Health

Data for Q4 2013

Institution Health

A

Texas Ratio

GRADE:
A

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Flushing Bank had $52.34 million in non-current loans and owned real-estate with $481.36 million in equity and loan loss allowances on hand to cover it. This gives Flushing Bank a Texas Ratio of 10.87% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Deposit Growth

GRADE:
A+

In the past year, Flushing Bank has increased its total deposits by $2.55 billion, resulting in 366.06% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Flushing Bank has shown is excellent.

Capitalization

GRADE:
B+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Flushing Bank has $4.73 billion in assets with $481.36 million in equity, resulting in a capitalization level of 10.19%, which is above average.

Institution Statistics

Overall
FDIC Certificate #58564
Year Established2007
Employees371
Primary RegulatorFDIC
Assets and Liabilities
Assets$4.73 billion
Loans$3.40 billion
Deposits$3.25 billion
Equity Capital$449.58 million
Loan Loss Allowance$31.78 million
Unbacked Noncurrent Loans$49.35 million
Real Estate Owned$2.99 million
Historic Data - December 2012
Assets$769.49 million
Equity Capital$70.28 million
Loan Loss Allowance$0
Real Estate Owned$0
Profit Margin - Quarterly
Net Interest Margin3.34%
Return on Assets0.87%
Return on Equity8.99%
Interest Income$203.89 million
Rates

Always verify rates and promotions with the bank or credit union. We are not Flushing Bank, we are a rate comparison website and can not provide official rates or promotions.

Flushing Bank Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.10%--Statement Savings

Flushing Bank Money Market Rates

DetailsAPYMINMAXPRODUCT
0.15%$5k-Maximum Money Market

Flushing Bank Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.35%$5k-BestRate Checking

Flushing Bank CD Rates

DetailsAPYMINMAXPRODUCT
2.15%$5k-60 Month CD
1.00%$5k-24 Month CD
0.35%$5k-30 Month Bump-Up CD
0.35%$5k-36 Month CD
0.35%$5k-48 Month CD
0.35%$5k-7 Year CD
0.35%$5k-10 Year CD
0.15%$5k-6 Month CD
0.15%$5k-9 Month CD
0.15%$5k-12 Month CD
0.15%$5k-15 Month CD
0.15%$5k-18 Month CD
0.15%$5k-13 Month CD
Locations

Flushing Bank has 18 locations. Click to view all Flushing Bank locations.