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Overview / Commentary
800-521-8440
2100 Executive Hills Dr
Auburn Hills, MI 48326

Genisys Credit Union is headquartered in Auburn Hills and is the 6th largest credit union in the state of Michigan. It is also the 118st largest credit union in the nation. It was established in 1964 and as of December of 2013, it had grown to 264 employees and 143,396 members. Genisys Credit Union has a A+ health rating.

Field of Membership Restrictions

Must live, work or worship in the following areas: All 68 counties in the lower peninsula of Michigan; Dakota, Ramsey, Anoka, Hennepin, Scott or Washington County in Minnesota or Montgomery County in Pennsylvania. Also open to employees of any of their affiliated select employee groups. - See Details

Reviews (5)

I WOULD GIVE ZERO STARS IF I COULD! THEY STOLE OUR $!!

My husband and I have a number of different accounts with different banks and credit unions. We were hoping to make Genisys our main location for a majority of our money. They seemed great, really helpful, and never any issues for a full year. That all changed this week. Randomly two days ago, our account with them was charged $170 in NSF fees. We have clearly more than enough money to not warrant any overdraft fees. There is no negative balance and there has never been a negative balance. We keep the bare minimum in the savings ($5) as our real savings is held elsewhere. The checking had over $3000 when the fees started getting applied. Even after the 6 NSF fees went thru and a few payment transactions, the account was still more than positive. We called the bank and were told we'd get a call back in 10 minutes. No call, called back. Another 10 minutes. Called back, and another. Finally I called the Customer Service main line out of their home office in Michigan. They told me they cannot do anything. Only the local branch manager can reverse NSF fees. They tell me they got ahold of the manager on the other line and they refuse to reverse the fees. No one at the branch will transfer me to the manager, and the manager refused to speak with me through their main branch line when I called in. Went in to cancel account and withdraw the rest of our $, the manager had already left. How disappointing! Worst customer service ever. Telling all of our friends and family and spreading the word. I would HATE for this to happen to anyone else. AVOID them and SPREAD the word so this happens to no one else. Their immature refusal to speak with me on the matter was the worst mistake they made. Refusing the refund the fees was the 2nd worst. Do not work with them. They are unprofessional and steal your money!

Personal Attention

My wife and I have been thinking of making a bank change for some time and considering numerous local banks.  We've walked into a few, called on a few, and checked reviews on some banks.  Only to figure out the bank for us was right in front of us.  So we set up an appointment with Lynn to talk about banking options.  We can honestly say we were blown away with the Customer Service we received from Lynn Middleton.  She listened to all of our needs and was able to find a program for our situation at a GREAT rate!  I would highly recommend Lynn to any of my close friends and family!

Genisys Is A Credit Union That Acts Like A Big Bank.

Nice website and good loan programs. Corp office customer support is really rude and not professional. I have been using credit unions for over 20 years and will NEVER use Genisys again.

LOVE GENISYS CREDIT UNION

I have been banking with Genisys Credit Union for over a year now and have been so impressed with the people and the service they provide.  The employees in every branch I have been in have been so friendly and helpful and I love their new iPhone banking application. 

Genisys

This is a great bank to work with. All the workers are very friendly, understanding, and patient. They can be trusted and are known to be loyal for handling and holding onto my money. Great bank overall.



Health

Data for Q4 2013

Institution Health

A+

Texas Ratio

GRADE:
A+

The Texas Ratio is an indicator of how much funds a bank has available compared to the total value of loans considered at risk. As of December 31, 2013 Genisys Credit Union had $15.2 million in non-current loans and owned real-estate with $220.88 million in equity and loan loss allowances on hand to cover it. This gives Genisys Credit Union a Texas Ratio of 6.88% which is excellent. Any bank with a Texas Ratio near or greater than 100% is considered at risk.

Texas Ratio Trend

GRADE:
C+

The Texas Ratio for Genisys Credit Union experienced no significant changes from 5.74% as of December 31, 2012 to 6.88% as of December 31, 2013, resulting in a negative change of 19.94%. This indicates that the balance sheet and financial strength for Genisys Credit Union has had no significant changes in recent periods.

Deposit Growth

GRADE:
A

In the past year, Genisys Credit Union has increased its total deposits by $49.01 million, resulting in 3.91% growth for the year. A strong track record of growth is an indicator of consumer confidence and the bank's ability to strengthen its balance sheet. The growth Genisys Credit Union has shown is excellent.

Capitalization

GRADE:
A+

Both FDIC and NCUA consider capitalization levels of banks and credit unions to be of high importance. Higher capitalization allows for a greater buffer when cover loans that may fail in the future. Genisys Credit Union has $1.54 billion in assets with $220.88 million in equity, resulting in a capitalization level of 14.32%, which is excellent.

Institution Statistics

Overall
NCUA #68536
Year Chartered1964
Employees264
Primary Regulator
Assets and Liabilities
Assets$1.54 billion
Loans$896.09 million
Deposits$1.30 billion
Equity Capital$206.85 million
Loan Loss Allowance$14.03 million
Unbacked Noncurrent Loans$14.51 million
Real Estate Owned$691,000
Historic Data - December 2012
Assets$1.48 billion
Equity Capital$195.15 million
Loan Loss Allowance$14.47 million
Unbacked Noncurrent Loans$14.51 million
Real Estate Owned$2.21 million
Profit Margin - Quarterly
Net Interest Margin5.01%
Return on Assets1.52%
Return on Equity11.37%
Interest Income$53.02 million
Rates

Always verify rates and promotions with the bank or credit union. We are not Genisys Credit Union, we are a rate comparison website and can not provide official rates or promotions.

Genisys Credit Union Savings Account Rates

DetailsAPYMINMAXPRODUCT
0.50%--Health Savings Account (HSA)
0.20%--IRA Savings Account
0.20%--Roth IRA Savings Account
0.20%--Coverdell Education Savings Account
0.10%--Share Savings Account
0.10%--Holiday Savings Account
0.10%--You Name It Savings Account

Genisys Credit Union Money Market Rates

DetailsAPYMINMAXPRODUCT
0.45%$100k-High Yield Money Market Account
0.45%$2,500-IRA Money Market Account
0.45%$2,500-Roth IRA Money Market Account
0.45%$2,500-Coverdell ESA Money Market
0.15%$100$2,500College Rewards Money Market Account

Genisys Credit Union Checking Account Rates

DetailsAPYMINMAXPRODUCT
0.10%$1,500-Interest Checking Account

Genisys Credit Union CD Rates

DetailsAPYMINMAXPRODUCT
1.81%$100k-5 Year Jumbo Certificate
1.76%$500-5 Year Share Certificate
1.46%$100k-4 Year Jumbo Certificate
1.41%$500-4 Year Share Certificate
1.26%$100k-3 Year Jumbo Certificate
1.21%$500-3 Year Share Certificate
1.05%$100k-2 Year Jumbo Certificate
1.00%$500-2 Year Share Certificate
0.65%$100k-1 Year Jumbo Certificate
0.60%$500-1 Year Share Certificate
0.50%$100-1 Year Flex Certificate
0.40%$100k-6 Month Jumbo Certificate
0.35%$500-6 Month Share Certificate

Genisys Credit Union IRA Rates

DetailsAPYMINMAXPRODUCT
1.81%$100k-5 Year Jumbo IRA Certificate (Traditional,Roth,CESA)
1.76%$500-5 Year IRA Certificate (Traditional,Roth,CESA)
1.46%$100k-4 Year Jumbo IRA Certificate (Traditional,Roth,CESA)
1.41%$500-4 Year IRA Certificate (Traditional,Roth,CESA)
1.26%$100k-3 Year Jumbo IRA Certificate (Traditional,Roth,CESA)
1.21%$500-3 Year RA Certificate (Traditional,Roth,CESA)
1.05%$100k-2 Year Jumbo IRA Certificate (Traditional,Roth,CESA)
1.00%$500-2 Year IRA Certificate (Traditional,Roth,CESA)
0.65%$100k-1 Year Jumbo IRA Certificate (Traditional,Roth,CESA)
0.60%$500-1 Year IRA Certificate (Traditional,Roth,CESA)
0.40%$100k-6 Month Jumbo IRA Certificate (Traditional,Roth,CESA)
0.35%$500-6 Month IRA Certificate (Traditional,Roth,CESA)
Locations

Genisys Credit Union has 25 locations. Click to view all Genisys Credit Union locations.